Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

199 Reviews

97% Would Recommend
Latest Review about 1 month ago

Reviews


AQ
April Q.
Murfreesboro, TN
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12/13/2018
The best
Jo is the best. His attitude, work ethics, smile, etc. is awesome. I locked my keys in my car and everybody I called gave me a time frame of 45min to an hour wait. Jo came out within 10min. and got me back going in less then 5min. He was quick, professional, very reasonable, and a blessing. Thank you so much Jo and I will be calling you for all my other automotive problems. Merry Christmas to you and your family.
Danielle S. from Reox Automotive responded on 12/13/2018

We are so glad we could help you out April. Thank you for the lovely review. Come and see us any time. Merry Christmas. 

Danielle & Joe
Reox Automotive
(615) 895-2108

JV
JOYCE V.
Murfreesboro, TN
Mercury
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
You feel they are being honest with what they are telling you.
I had restored a 1966 Parklane Mercury. It is difficult sometimes to find someone who works on classic, old cars. I have used Reox for apt. 4 years.
Danielle S. from Reox Automotive responded on 11/26/2018

it was really good to see you again Joyce! We had a lot of fun taking care of your oil change. Please come and visit with us any time. Have a great week. 

Danielle & Joe
Reox Automotive
(615) 895-2108

WT
WILLIE T.
Murfreesboro, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Quality Service
Very kind, professional management and Staff.
Danielle S. from Reox Automotive responded on 11/19/2018

thank you Willie! we are so happy you came in. Happy Thanksgiving

Danielle & Joe
Reox Automotive
(615) 895-2108

JD
Juan D.
Murfreesboro, TN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Juan said the business was more affordable and provided better service than other businesses.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 11/14/2018

thanks so much Juan! We are happy you like our service and prices. Our goal is to build relationships with our customers. Come in and see us anytime. Have a great week. Stay warm

Danielle & Joe
Reox Automotive
(615) 895-2108

DB
DJ B.
Murfreesboro, TN
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Amazing family atmosphere
I have used Reox for several years and they have always been fair and excellent with their services and pricing. The new location is still convenient and the cozy waiting area fits the family atmosphere.
Danielle S. from Reox Automotive responded on 11/09/2018

It was realy great to see you again DJ! It mkes us so happy to know our customers are so loyal. Thanks for your business! Come and see us anytime. 

Danielle & Joe
Reox Automotive
(615) 895-2108

WH
Wesley H.
Tennessee
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Wesley said the staff were nice. He stated they make him feel like he is at home, and they are easy to talk to.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 11/09/2018

Thanks Wesley!   We appreice your business.  Be well and come by any time you need anything! We are here for you. 

Danielle & Joe
Reox Automotive
(615) 895-2108

WB
William B.
Murfreesboro, TN
GMC Canyon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
William said the service was good but his vehicle still did not pass emissions.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 11/06/2018

Thank you for your review William. We are always happy to rediagnose FREE of charge for our customers vehicle if they fail emissions after we figure out the problem or if a check engine light comes back on. I will reach out to you in the morning to see if you'd like to come in. 

Danielle & Joe
Reox Automotive
(615) 895-2108

KR
KIMBERLY R.
Murfreesboro, TN
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Great Repair Shop
As always a pleasure coming in to Reox, they are more than a repair shop, they make you feel like family, always a happy time when I come here
Danielle S. from Reox Automotive responded on 11/06/2018

so glad we could help Kimberly! Thanks so much 

Danielle & Joe
Reox Automotive
(615) 895-2108

AH
Amanda H.
Murfreesboro, TN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Amanda said they do a good job.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 09/26/2018

thank you amanda.  have a great rest of your week.  drive safe in this crummy weather 

Danielle & Joe
Reox Automotive
(615) 895-2108

RH
Ryan H.
Murfreesboro, TN
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Ryan said that the place took days to complete her repair but provided a loaner, were knowledgeable and friendly.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 09/26/2018

we apologize for the length of time it took for your repair to be completed Unfortunatly you arrived at an unfortunate timing where employees had left us unexpectidly. All and all we do our best with the push comes to shove. Glad we got you back on the road given the circumstances. Thank you for your patronage 

Danielle & Joe
Reox Automotive
(615) 895-2108

MS
Mike S.
Joppa, AL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Mike said the business was helpful and provided easy service.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 09/12/2018

Thanks Mike for your review. It’s our goal to put provide quality and convenient service to you. Thanks for your business. It was a treat to work on your nova. 

Danielle & Joe
Reox Automotive
(615) 895-2108

TD
Tom D.
Murfreesboro, TN
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Tom said they are real people who love what they do.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 09/04/2018

thanks Tom!  Glad you are happy with our service.  We love to work on vehicles are out of the norm.  Its been great hearing of your travels in your Ecoline.  Drive safely, and come see us anytime!  ROCK ON!!!

Danielle & Joe
Reox Automotive
(615) 895-2108

GY
Graeme Y.
Nashville, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Graeme said the technicians are very personable, put the customers first and were able to meet his vehicle needs in a timely manner. They are priced fairly and met his expectations. They will be his go to facility as long as he lives in the area.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 09/04/2018

Thank you for giving us a review on your experience with us. It means a great deal to us because we too believe in treating our customers the way we wish to be treated. It was great meeting you.   Thanks for choosing Reox Automotive as your go to spot for all your vehicle needs.  

Danielle & Joe
Reox Automotive
(615) 895-2108

CB
Carol B.
Christiana, TN
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Carol said they did everything that was expected of them and she liked the short wait times.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 08/22/2018

thanks Carol for the review.  we try to make a big effort to get all your car repairs completed at a reasonable time.  Thank you for coming in. We appreciate you choosing Reox Automotive 

Danielle & Joe
Reox Automotive
(615) 895-2108

BG
Bill G.
Murfreesboro, TN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Bill said the business replaced his brakes. He was in and back out quickly. The employees were very friendly.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 08/28/2018

Glad you were pleased with your service Bill.  Come and see us anytime you need anything for your vehicle. 

Danielle & Joe
Reox Automotive
(615) 895-2108

DP
Dennis P.
Murfreesboro, TN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dennis said it is a good place, they do a good job quickly.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 08/17/2018

Thanks Dennis. We appreciate you taking the time to write us a review about your experience. We value your patronage. 

Danielle & Joe
Reox Automotive
(615) 895-2108

VW
Viorica W.
Murfreesboro, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Viorica said the business is great. She never has any trouble with them.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 08/14/2018

Thanks Viorica! We are happy you feel this way about our service. We look forward to seeing you again for your vehicle maintenance. Have a great week. 

Danielle & Joe
Reox Automotive
(615) 895-2108

JF
Julius F.
Murfreesboro, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Julius said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 08/08/2018

Thanks Julius! We appreciate your review. We hope to see you again for any future services.  Take care 

Danielle & Joe
Reox Automotive
(615) 895-2108

DP
Deion P.
Murfreesboro, TN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Spoke with Aaron. He said they have the best prices.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 07/30/2018

thank you Aaron for your review. We try to offer the lowest prices to our competitors. It's important that each person that walks in our door get the fair prices they deserve. thank you for your business. We appreciate you

Danielle & Joe
Reox Automotive
(615) 895-2108

CD
Courtney D.
Murfreesboro, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Courtney said this business was good on prices and they provided good service.
This review was collected via phone interview by Customer Research Inc.
Danielle S. from Reox Automotive responded on 07/25/2018

Thanks Courtney for your review. We appreciate your business. Have a great week

Danielle & Joe
Reox Automotive
(615) 895-2108