Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

161 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


CM
Conner M.
Murfreesboro, TN
Ford Explorer Sport Trac
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05/24/2018 Category: Service
Conner said that he has no complaints with this business.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 05/24/2018

Hi Conner. Thanks for your review. We appreciate your business.  Have a great weekend

Danielle & Joe
Reox Automotive
(615) 895-2108

CM
Cooper M.
Murfreesboro, TN
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Cooper said the oil change was quick and it worked out really well at the business.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 05/22/2018

Thank you Cooper for your review. We make it a goal to get your service done in a timely matter. We appreciate your patronage.  Give us a call any time.  

Danielle & Joe
Reox Automotive
(615) 895-2108

TC
Tim C.
Rockvale, TN
Nissan Quest
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Tim said the business had prompt service. The staff is up front and friendly. They were able to give him updates as they were working on his vehicle.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 05/24/2018

thanks Tim for your review. Its important to us that we communicate as much as possible to our customers. We value you and appreciate your patronage. Please feel free to contact us for any future repairs you may have. Have a great day

Danielle & Joe
Reox Automotive
(615) 895-2108

EB
Erica B.
Murfreesboro, TN
Honda CR-V
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04/26/2018
Great Service
Reox Automotive is definitely the place to go for your vehicle needs. I have even gone in there with my little babies and lets just say this place is more than just a shop for vehicles it's also a place of peace. Seriously what shop can you go to and the entire family is treated like family. I love this place and all the staff. Thanks REOX Automotive for being the best!
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Danielle Sapienza R. from Reox Automotive responded on 04/26/2018

thanks Erica for the kindly worded review. Everything we extend to our customers is genuine. We know family is important because we too are a family. Thank you for your business and loyalty.  

Danielle & Joe
Reox Automotive
(615) 895-2108

TW
Thomas W.
Smyrna, TN
Chevrolet Suburban
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04/26/2018 Category: Service
Thomas said the service was quick.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/28/2018

Thank you Thomas.  We appreciate your business 

Danielle & Joe
Reox Automotive
(615) 895-2108

ON
Olivia N.
Cleveland, TN
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Olivia said she asked them to check on the tail light she had out, but it's still out.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/25/2018

Hi Olivia,
Thank you for your review. I spoke to both my tech and service writer about your tail light. Looking at your work order I see that we never replaced your bulb but did check the tail light. It was mentioned you had to leave this day. Which does explain why the bulb wasnt fixed. I will be happy to get you scheduled so that we can take care of that for you. Thanks again for your business. call us any time 

Danielle & Joe
Reox Automotive
(615) 895-2108

JA
John A.
Rockvale, TN
GMC Pickup
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04/20/2018 Category: Service
John said the job was great.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/25/2018

hi John. We are pleased you are happy with our service. Stop in and see us again any time. 

Danielle & Joe
Reox Automotive
(615) 895-2108

PH
Paulard H.
Murfreesboro, TN
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Paulard said his experience was average at this business.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/18/2018

Thanks Paul for your review. We appreciate your business! 

Danielle & Joe
Reox Automotive
(615) 895-2108

PJ
PHYLLIS J.
Murfreesboro, TN
Chevrolet Cruze
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04/13/2018
Reox is tye best around!
The people at Reox are always extremely helpful and friendly, our vehicles are always finished and ready to go in no time. I highly recommend them!
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Danielle Sapienza R. from Reox Automotive responded on 04/13/2018

Thank you kindly Phyllis for your kind words. We appreciate you. Have a terrific weekend

Danielle & Joe
Reox Automotive
(615) 895-2108

GH
Grover H.
Murfreesboro, TN
Ford F-150
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04/13/2018 Category: Service
Grover said he likes the way the staff get things done and how well they treat their customers.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/16/2018

So happy you are happy with our service Grover. Thank you for coming in. We appreciate your patronage. Call us anytime you need any future services

Danielle & Joe
Reox Automotive
(615) 895-2108

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Paul S.
Murfreesboro, TN
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Paul said the experience was very good.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/16/2018

Thank you Paul. We look forward to assisting you for all your repair needs in the future. Have a great day

Danielle & Joe
Reox Automotive
(615) 895-2108

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Elieen G.
Murfreesboro, TN
Dodge Dakota
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04/11/2018 Category: Service
Elieen said she went to other businesses, where they gave her quotes and timelines for service she was unhappy with. She came into this business and they brought her right in and helped her out. The staff was nice, kind, listened to her, and took care of her.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/12/2018

thanks Eileen! It was great to meet you. Keep showing those muscles.  Be well and take care. 

Danielle & Joe
Reox Automotive
(615) 895-2108

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Russell R.
Murfreesboro, TN
Chevrolet Cavalier
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Russell said the service was excellent, but it seemed like a lot of little issues kept popping up. He had to take a whole day to deal with all of them.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 04/10/2018

thank you Russell for your review.  We appreciate your input. When customers come for an alignment, often times we do find other issues that prevent us from aligning it correctly. We rather see that your vehicle is serviced correctly the first time, then you have to have the extra cost for realignment and tie rod ends for example. We hope you will return. Thank you for your business. We appreciate you

Danielle & Joe
Reox Automotive
(615) 895-2108

AE
Ariel E.
Bradyville, TN
Hyundai Accent
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03/22/2018 Category: Service
Ariel said the staff did a really good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/23/2018

thanks Ariel. we appreciate you

Danielle & Joe
Reox Automotive
(615) 895-2108

BC
Brent C.
Murfreesboro, TN
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Brent said the service was great. The staff got his vehicle in on time with his appointment. The staff was friendly. It was efficient service.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/23/2018

glad you are happy Brent. Thank you for stopping in

Danielle & Joe
Reox Automotive
(615) 895-2108

RH
Rosalyn H.
Murfreesboro, TN
Mercedes-Benz S430
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03/20/2018 Category: Service
Rosalyn said this business provided good customer service. They were really helpful and professional. They seemed caring and tried to accommodate her to have all her needs met that day.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/21/2018

thanks Rosalyn. We appreciate your busuiness. 

Danielle & Joe
Reox Automotive
(615) 895-2108

CP
Caleb P.
Clarksville, TN
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Caleb said they were very professional and they really helped him out with the work that needed to be done on his vehicle.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/25/2018

thanks caleb we appreciate your busiiness

Danielle & Joe
Reox Automotive
(615) 895-2108

DW
Don W.
Murfreesboro, TN
Chevrolet Tahoe
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03/17/2018 Category: Service
Don said the business was efficient, friendly and clean.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/20/2018

thank you Don for stopping in today. It was very nice to meet you. We really enjoyed your visit. Please stop and see us any time. 

Danielle & Joe
Reox Automotive
(615) 895-2108

GM
Gary M.
Murfreesboro, TN
Oldsmobile Alero
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03/15/2018 Category: Service
Spoke with Gary's wife. She said the service was quick and everything went fine.
This review was collected via phone interview by Customer Research Inc.
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Danielle Sapienza R. from Reox Automotive responded on 03/15/2018

thank you very much. We do our best to get your work done as quickly as possible. Your car is your livelyhood. So we understand how important it is for yo to get back on the road. Thank you for your business. 

Danielle & Joe
Reox Automotive
(615) 895-2108

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T M.
Smyrna, TN
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03/12/2018
Trust and honesty at its Best!
I didn't know there were still honest and caring people in car sales or the car repair business! Well the entire staff at Reox Auto Repair Center proved me wrong today! Outstanding people, work and pricing! I'll never take my vehicle to any other shop and I highly recommend them to anyone with car problems.
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Danielle Sapienza R. from Reox Automotive responded on 03/13/2018

thank you so much for these kind words. We have been in your shoes. Stretching a dollar is difficult these days. So it's important to us that we deliver the compassion you deserve.  Thank you for coming in. Your trust is important to us. ]

Danielle & Joe
Reox Automotive
(615) 895-2108