Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 311 Reviews )

97% Would Recommend
Latest Review 15 days ago

Reviews


CW
Chevonne W.
Sunset Valley, TX
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Chevonne said the staff were fast and stayed late to work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
San Angelo, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Spoke with Danielle. She said the communication was great throughout the whole process. Everyone was nice, kind and honest.
This review was collected via phone interview by Customer Research Inc.

MM
Marco M.
San Angelo, TX
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Marco said the staff explained what had to be done and they were quick.
This review was collected via phone interview by Customer Research Inc.

KA
Kelly A.
San Angelo, TX
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Kelly said she appreciates the staff. She got sick and the staff worked around her schedule.
This review was collected via phone interview by Customer Research Inc.

LP
LINDA P.
San Angelo, TX
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
My experiences with Ric Henry auto .
You have always gone out of your way to help me when I needed it. You are honest and provide great service . thanks for keeping my ageing suburban running.

JO
Jacob O.
San Angelo, TX
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Lucky to have experts locally
Took in my Boxster for a faulty engine temperature gauge. Ric and his team identified the problem and fixed it quickly. very reasonable price. thanks y'all

JP
Joseph P.
Gahanna, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Karla. She said she knows and likes Rick. He is fair. They do a good job on the vehicle. She appreciates that they take good care of her.
This review was collected via phone interview by Customer Research Inc.

TR
Tim R.
Florissant, MO
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2017 Category: Service
Tim said everything about his experience was good, but it was not great.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
San Angelo, TX
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
Definitely Recommend
Nice, friendly staff. Had my car back to me the very next day.

JR
JAMES R.
San Angelo, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017
Oil Change Service
Ric and his staff did a great job of getting my service completed quickly, which helped me get my vehicle back on the road.

DL
Demitri L.
Holliston, MA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Demitri said they took his vehicle in on short notice. They talked through a list of findings and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

ED
EDDIE D.
San Angelo, TX
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2017
good communication
good communication

PF
PHIL F.
San Angelo, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017
Quality Service, especially since I have a Jaguar.
Excellent "quality/professional" service and excellent customer service.

MM
Mike M.
San Angelo, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Got to my vehicle immediately to replace brakes - very professional and friendly. Did a great jov
each time I took my truck to Ric the service was immediate and very well done.

KW
Kerry W.
Bermuda, VA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Kerry said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

DG
Daryl G.
San Angelo, TX
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Great Service
Great Service. Ric Henry's Auto is the only place I'd take my vehicle. Ric is extremely knowledgeable!

BC
Brian C.
San Angelo, TX
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2017
good first impression of this shop... appropriate 21st century approach to vehicle maintenance.
First time customer at Ric's. Was welcomed professionally and guided through the process of registering the vehicle into their system. Glad to see the use of computer technology where it makes good sense and left with the impression that I will be glad that I've established a relationship here. Darrel was friendly, knowledgeable as well as helpful. After two days of driving the vehicle, post-oil change, I feel confident that I made a good decision bringing my vehicle here. Look forward to a successful long-term relationship.

AH
Angela H.
San Angelo, TX
Mercedes-Benz E500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Mercedes-Benz
Honest and friendly people. Excellent work.

RF
Rusty F.
San Angelo, TX
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Rusty said he has been doing business with them since 1962. They always provide the best service and fix his vehicle right the first time.
This review was collected via phone interview by Customer Research Inc.

HA
Hector A.
San Angelo, TX
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Spoke with Guimel. She said the employees were really nice. They gave her a ride to and from home. She appreciates the picture updates on her phone throughout the process.
This review was collected via phone interview by Customer Research Inc.