Not real assurance of the problem or options for stop-gap measures.
Will sell as is.
I would first like to say thank you for using Ric Henry's Auto Service. For the problem(s) that you guys were having, we need to start off fixing what we know is faulty. In this case it is an ignition coil and spark plugs. I wish there was a way of knowing what other ailments a car may have, but you have to start off fixing what the main problem is and see how many other problems are related to the main issue (if we had the ability to read into the future, well, lets just say we would all be very wealthy and there wouldn't be any hungry people in the world). Unfortunatly, with the number of miles of your vehicle, it is very likely all the repairs needed could exceed the value of your vehicle. Thats when one needs to decide if you want to keep it and fix it or sell/trade-in. When repairs surpass a vehicles value, it has to make sense for the customer, before it can make cents for us. If you have any other questions, please feel free to contact us. Thanks and God bless!
Highly recommend there services.
They found the problem that I had been dealing with for months and finding a simple fix has taken tremendous stress away from me. Thank you for taking stress from me right before the holidays!!
Unfortunately, my car is still hard to steer, the wheel that the wheel bearing was replaced now squeaks, the oil change service light came on last week and it still has 3,000 miles before needing an oil change. I’m frustrated and disillusioned by the quality of the service work.
And I do not agree to the Terms of Service
Hi Carrie! Unfortunatly the power steering gear is still in need of being replaced like we discussed. If the wheel bearing we installed is making noise, it is covered by a 3 year/36,000 mile warranty. The oil change reminder should have been reset and there is no excuse for that. I will go over that with my technicians. Thank you for bringing it to our attention and let Shane or Daryl know what you want to do on the noise.
I spoke to customer he asked to re-surveyed.