Ricasa Automotive Car Care

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

577 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


JA
Jaime A.
Ellicott City, MD
Mazda Tribute
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2015 Category: Service
Jaime said this business is very good. They did the work in a timely manner however, they forgot to call her when they finished with the service.
This review was collected via phone interview by Customer Research Inc.

CS
CHUCK S.
Ellicott City, MD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2015
Trustworthy
Great job and on time

MS
MARC S.
Baltimore, MD
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015
Reliable, timely and fair
Work is always completed to satisfaction in a timely fashion. Prices are fair

BS
BRIAN S.
Columbia, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015
Reliable and convenient
Great service and support. 24 hour drop-off and pick-up.

CJ
Carolyn J.
Columbia, MD
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015 Category: Service
Carolyn said this business had outstanding service.
This review was collected via phone interview by Customer Research Inc.

CW
Christine W.
Ellicott City, MD
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2015 Category: Service
Christine said the service is always really good and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

TK
THOMAS K.
Ellicott City, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2015
Outstanding service...
Mike is always very professional and gives me a detailed breakdown of the service that was done on my vehicle and updates me of any additional issue, if any exists, and provide me with options and timing on resolving them. Always great service.

AA
ANN A.
Ellicott City, MD
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2015
Nice folks!
The nicest people to work with. Got the job done quickly and was reasonable.

AS
Ann S.
Ellicott City, MD
Toyota RAV4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/07/2015 Category: Service
Ann said she took her vehicle to the business to have new tires installed. They told her she ordered the wrong tires, and when she went to check, they were the right ones. They broke a part on her vehicle and told her they could not get the part to fix it for five days. She called the business down the street and they told her they had the part in stock. They finally fixed what they broke and installed the tires. She will never go there again.
This review was collected via phone interview by Customer Research Inc.

NL
NICOLE L.
Ellicott City, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2015
So close, can always get an appt, very friendly service
I love having a place to take my car where I trust that they will take care of it and not try to talk me into a bunch of services I don't need

MM
MARCI M.
Ellicott City, MD
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015
Good service at reasonable prices! You can trust your car with them.
My friends told me about this service station and said to see Mike. He's an honest man you can trust to give you an honest estimate. I'm really glad my friends told me about this place - I don't go to the car dealer any longer!

BH
Bill H.
Halethorpe, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Bill said Mike does excellent work.
This review was collected via phone interview by Customer Research Inc.

EA
Eric A.
Catonsville, MD
Mazda MPV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2015 Category: Service
Eric said he liked this business and he has no problems with them.
This review was collected via phone interview by Customer Research Inc.

JH
Joyce H.
Ellicott City, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Joyce said she likes Mike because he is very personable and honest.
This review was collected via phone interview by Customer Research Inc.

CM
CLIFF M.
Annapolis, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015
Excellence!
Always timely. Always good. Always an analysis on what is "needed", what is optional and what really is of no worry. Excellence!

GC
GERRY C.
Ellicott City, MD
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015
Local family owned
Mike is fantastic, honest and humble. Treats people like they are family. It's nice to find that small, family owned business and be able to support our "neighbors"

WL
Wilfredo L.
Baltimore, MD
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Wilfredo said he really appreciates them rescuing him when his vehicle broke down.
This review was collected via phone interview by Customer Research Inc.

NW
NORM W.
Ellicott City, MD
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2015
Fast and friendly service
Excellent in every way

AD
ANDY D.
Ellicott City, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015
Tiimely response
Thank you for getting to my vehicle so quick and getting me back on the road.

LP
LUANNE P.
Ellicott City, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015
Service and honesty
Great service as always!!

Displaying Review 141 - 160 of 577 in total