Ricasa Automotive Car Care

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

577 Reviews

99% Would Recommend
Latest Review 7 months ago

Reviews


DA
DAVE A.
Ellicott City, MD
Toyota Venza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015
Trustworthy business
They perform excellent work

EL
ED L.
Ellicott City, MD
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
Mike
Everyone is friendly and courteous. Service is excellent. Price is reasonable. Problems found are explained and options given. Mike is the key to a successful operation.

BS
BERNIE S.
Ellicott City, MD
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2015
Differential fluid change
Another excellent job done by a very honest shop

MM
Mark M.
Catonsville, MD
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Mark said he received the best care from this business.
This review was collected via phone interview by Customer Research Inc.

MW
Matt W.
Ellicott City, MD
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Matt said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JH
J.W. (PETE) H.
Ellicott City, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015
Well Done!
All completed professionally, on time and at a reasonable cost.

RP
ROBERT P.
Columbia, MD
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2015
Check up before trip
Thanks for a ensuring the Sebring is in great shape. Thanks Mike.
Bob

DL
DAVID L.
Ellicott City, MD
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015
Mike is fair and honest!
We have been taking our old Volvo in and Mike has kept it running good for us.

DH
DIANE H.
Ellicott City, MD
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2015
Mike the greatest
I've always had great service with Mike. All I do is use is link, make an appt and he is always there for me. Thanks Mike and crew

BS
Brian S.
Catonsville, MD
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2015 Category: Service
Brian said this business looked at his vehicle and did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
RANDY R.
Elkridge, MD
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015
Honest and Reliable
Mike is one of the most honest and thorough mechanics around. Always gives that little something extra with his services. I highly recommend him and his mechanics .

CS
CHARLES S.
Catonsville, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Mike and the Staff are so nice and willing to help as soon as you drive up.
Thanks Mike for all you do for us. What a Wonderful Guy. HUGS!

TH
TOM H.
Ellicott City, MD
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015
Kept appointment time
I made an appointment and although they were really busy, Mike worked me in an got my A/C fixed. Many thanks Mike!

CW
Craig W.
Catonsville, MD
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Craig said they did a great job and he really appreciates all of Mike's help. He worked on his vehicle on Saturday while he waited.
This review was collected via phone interview by Customer Research Inc.

RM
Raymond M.
Ellicott City, MD
Infiniti QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Raymond said he has been using this business for a while and they always have good customer service.
This review was collected via phone interview by Customer Research Inc.

CW
Carol W.
Catonsville, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2015
Mitzubishi 2001
Originally my car received a new compressor and belts on 6/24. But my car was running very rough. I was very upset,but Mike told me to bring it back in. His very friendly, kind and reassuring demeanor gently put me at ease. Not only did he fix the spark plug that had dislodged and caused the problem, he secures all the plugs, power cleaned the engine and put gas in my car! It runs like a dream! Thank you Mike, You're one in a million.... more ways than you'll ever know! If that's not customer service than what is!

LB
LYNNE B.
Ellicott City, MD
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015
Personal service!
Would recommend to anyone!

TO
Thomas O.
Ellicott City, MD
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Thomas said they did a fantastic job. He doesn't like taking his vehicle in to get repaired but if he can find an honest mechanic, that really helps.
This review was collected via phone interview by Customer Research Inc.

CW
CAROL W.
Catonsville, MD
Mitsubishi Galant
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2015
call asap- 410-487-1481.. car is not running well, barely functioning....at all..
bottom line...just paid $1000.00 for a car that is running worse than when I brought it in. Too many issues to list here. Mike, please call me asap.....Carol Waters

SC
Shannon C.
Gwynn Oak, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Shannon said the business took care of him.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 577 in total