ReScore Reviews™ (7)
I am sorry about your oil leak. Like you, we did not catch it or was told about it when we purchased it. Although it was sold as is if you can email me a bill for the repair on the oil leak I am willing to pay 50%.
Rich Sargent email@example.com
Simple fix, car now runs great, no charge, sorry for the inconvience.
please re score so we can make this right for you!
I don't want my bad review to ruin anyone else's experience. It's a great place, just be really careful.
Rich here, I am sorry for your problems with your car, I did talk to you at the time of purchase and told you to contact us if something that was expensive needed to be done.
We can easily save you at least 60% over retail, somehow I got this review after you had already gave the garage the ok to do the work.
I gave a $1000.00 check to help out and your Grandfather got the bill reduced another 500.00.
PLEASE contact us first next time, again I am sorry.
Please rescore Jennifer, I am sorry this happen, we did not turn off the check engine light, we purchased from a new car dealer trade in. Either the customer turned off the check engine, the wholesaler, or dealership could have done this. I paid top dollar for this vehicle not knowing this expensive repair was needed.
We replaced both cat converters and O2 sensors, retail value around 1900.00. Rich's Car Corner covered all but 500.00 of it.
Again I am sorry for your inconvience.
I am sorry that the communication with Frank went so poorly. I will talk to Frank about this, making sure if he cannot answer customers questions that he refers then to our mechanics. I have four full time mechanics and have someone on site seven days a week.
If you care to read some of our other comments you will see we try not to pressure people and give them space to look. Sometimes this is misinterpreted as not being helpful.
At anytime, I have only three saleman on duty and we sell about 125 cars per month. I do this to keep overhead down and let my customers look in peace.
I do apologize we can do a better job communicating without sounding rude or condensending.
Please tell me which car smelled of gas so I can put a work order to get fixed.
The price on the window is our asking price, the price on the internet is the sale price, I am sorry that was not explained to you.
Please let me know what I can do (Rich) to make this right. My cell number is 206-261-5324 call me anytime seven days a week.
Owner of Rich's Car Corner
Hi Rich here
Sorry for problems you are having.
Call me on my personal cell 206-2612-5324 we can help
Sorry phone is 206-261-5324
Danny reached out to me the evening I made the inquiry, via email, and asked me to call him. I did and he did not answer, nor call back or answer my text until I called him the next day. He called me back immediately and said basically cars can't be delivered outside of the Seattle area (there is an option for vehicle delivery on their website).
I told Danny I was willing to drive a rental car up from Oregon to pick up the vehicle next Tuesday. He said that was fine but that they could not finance for anyone outside of Washington state, which I am currently in Indiana and relocating to Oregon on Monday.
I was pretty set on this car and my dad had actually offered to buy it for me, and I informed Danny of this. So, I got my dad on speakerphone with Danny, after Danny had just told me (without my dad present) that I could pay cash or credit/debit for the car, and I said my dad would probably do that. Then, when I had my dad on the call with Danny and I, Danny told my dad there was really no way I could purchase the car, without even mentioning to my dad that my dad could just purchase the car in full with cash, credit/debit on the spot (which is what he had just told me privately). My dad concluded, "It sounds like you'll have to find a car somewhere else." Danny said, "Yep." And with that, I thanked Danny for his time (he wasted mine!!!) and hung up the phone. It was as if Danny didn't even want me/my father to purchase the car. I felt totally snubbed.
Danny had mentioned previously on the same call to me that they sell about 130 cars a month there and I told him that was awesome. Well, keep up the good work, Danny Boudrieau! You obviously don't need MY business.