Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

810 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


SE
Steven E.
Glen Gardner, NJ
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Arthur. He said the employee was straight forward with him and have helped him out in different situations.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Glen Gardner, NJ
INFINITI M35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Class
You can depend on the work done at Rick Allen's. They stand behind everything they do and that is good for months as well.

JM
Jennifer M.
Califon, NJ
Volvo XC90
Verified
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08/10/2018 Category: Service
Spoke with Keith. He said this business was very honest and straight forward. There were not able to solve the problem, but they did their best to steer him in the right direction and not rack up additional costs. They were extremely fair.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Glen Gardner, NJ
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Chris said she is very happy with the service and they are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AM
Augie M.
Lebanon, NJ
Dodge Sprinter
Verified
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07/28/2018 Category: Service
Spoke with Nancy. She said she has been going to this facility for a while. They are professional, honest, quick, efficient, and they have great service.
This review was collected via phone interview by Customer Research Inc.

RV
Ryan V.
Hampton, NJ
Cadillac SRX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Ryan said they always been excellent. He said the service is amazing and the staff is kind.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Glen Gardner, NJ
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Joseph said the business fixed the problem.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Asbury, NJ
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Excellent Friendly
Very professional service for a reasonable price. They will go the extra mile for you. I have all of my cars serviced here.

NN
Neil N.
Glen Gardner, NJ
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Neil said the person at the front was very informative on what was going on, kept him in the loop and was very open.
This review was collected via phone interview by Customer Research Inc.

AR
Antoinette R.
Hampton, NJ
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Excellent work
Always know that the job was done correctly.

CW
Chuck W.
Glen Gardner, NJ
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
High quality and reliable service at reasonable prices. Great customer service.
Rick Allen's genuinely cares about their customers. At my most recent visit, I arrived as they opened without an appointment because I needed my car repaired asap. They got me in immediately, diagnosed the problem, performed the repair, and got me on the road within 2 hours at a very reasonable price. From past experience I know they stand behind their work. They take time to explain the problem and to explain any issues that might arise with the vehicle in the future.

JB
Joan B.
Hampton, NJ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Efficient service
Alerting future mechanical fixes needed in future. Explaining mechanical workings of specific car components.

LH
Lorraine H.
Califon, NJ
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Lorraine said that this is a facility that does good work.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Glen Gardner, NJ
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
A business with honesty and integrity.
Before making necessary repairs to my car, instead of just completing the repairs and hitting me with an unavoidable high fee, as many shops would do, Rick contacted me to discuss ALL problems related to this car so a decision could be made as to whether or not the repairs would be worthwhile. The news was not so good, so we decided not to proceed and Rick had to have everything put back together, basically, as it was. It became obvious that we need to start shopping for another car and Rick took the time to provide guidance as to which brands to pursue to avoid high maintenance and repair bills.

Having done business with this exceptional shop for many years, I value his advice.

Thanks, Rick(and staff).

DH
Debbie H.
Hampton, NJ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Debbie said, this business is very good and they explain everything to her.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Hampton, NJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Matt said the business provided very good customer service and they did excellent work.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Califon, NJ
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Dave said they are courteous, knowledgeable , flexible and do good work.
This review was collected via phone interview by Customer Research Inc.

CK
Christopher K.
Washington, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Christopher said they really take care of him.
This review was collected via phone interview by Customer Research Inc.

SB
Sal B.
Hampton, NJ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Sal said he has been a loyal customer of the business for a many years. The staff are always very cordial, trustworthy, and they do a good job. He has never had any problems.
This review was collected via phone interview by Customer Research Inc.

DE
Donald E.
Glen Gardner, NJ
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Donald said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.