Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

836 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


EB
Edward B.
Glen Gardner, NJ
Chevrolet Impala
Verified
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10/11/2018
Passion for success
The importance of customer service is evident in the operation of this business. It applies to Rick himself and all employees. Highly recommended.

AM
Amy M.
Clinton, NJ
Hyundai Sonata
Verified
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10/11/2018
Oil change
Rick Allen always makes it easy to get your car in and out for an oil change. As someone who works full time an hour away it's always easy to drop off and pick up my car after hours. This is very much appreciated. They also do a great job of keeping you informed every step of the way when your car needs repair.

KE
Kristin E.
High Bridge, NJ
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Oil change
Quick service reasonable price!

HR
Horacio R.
Hampton, NJ
Nissan Maxima
Verified
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10/05/2018
Helping after a flat tire incident!
Thanks Mike...
Your help, is always appreciated!
Ana Rodriguez

JB
Joan B.
Hampton, NJ
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Takes good care of car's mechanical parts.
Gives advice regarding repair of auto.

MR
Michelle R.
Washington, NJ
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Excellent customer service
I had a regular oil change! The cost for the service was really great! They are very accommodating when you schedule a date and time! I waited for my car and it done within an hour. Mike is great at the counter and I’m sure my service technician was great too! I definitely recommend you trying Rick Allen Auto for your next service!!!

JP
James P.
Hampton, NJ
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
James said the service was good.
This review was collected via phone interview by Customer Research Inc.

DJ
Deanna J.
Annandale, NJ
Toyota Camry
Verified
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09/28/2018
great service
so friendly and helpful

MS
Michele S.
Hampton, NJ
Toyota Tacoma
Verified
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09/26/2018
Great service!
Had a great experience yesterday! Friendly staff and they listened to my horror stories about my Tacoma frame. Thank you for servicing my truck. And thank you for the visual check.

PD
Phil D.
Asbury, NJ
Ford Fusion
Verified
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09/24/2018
Great people, great service
Love the people, service, quickness, thoroughness, and attention at Rick Allens

BP
Brian P.
Whitehouse Station, NJ
GMC Savana Cutaway
Verified
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09/23/2018
oil cooling line
Repair was difficult due the age of the vehicle. Ricks did a good job, and quickly as per my request. More than I wanted to spend BUT it costs to get a quality job done and that is what they did/

JS
Jim S.
Glen Gardner, NJ
Ford F-150
Verified
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09/21/2018 Category: Service
Jim said he had a good experience and has known the owner for a long time.
This review was collected via phone interview by Customer Research Inc.

SF
Steve F.
Hampton, NJ
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Friendly, fast, convenient for pickup.
Rick Allen knows us a little bit so there’s a relationship there and that helps when you are in a bind with a vehicle breakdown. Keeping us in mind and trying to keep labor costs down while still addressing the issues at hand was probably why we chose him. Others wouldn’t have touched such a difficult car problem - we were turned down by another place. He said yes. The fix took a couple days, but in the end saved our minivan from an engine rebuild. That’s a smart mechanic. He’s got good guys working for him who know their stuff. Thanks guys!

KC
Katelyn C.
Bangor, PA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Katelyn said the business's employees do a good job, all the time.
This review was collected via phone interview by Customer Research Inc.

HR
Horacio R.
Hampton, NJ
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Oil changes
Most gracious and accommodated stuff and cordial...putting a big smile in their face❤
Thanks Mike and Michelle❤❤❤

Verified Customer
Milford, NJ
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Always finds the cause
Even with an intermittent noise, Rick Allen's finds the cause and fixes the problem.

EB
Edward B.
Glen Gardner, NJ
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
ebutler
Always the Best.

JD
Joe D.
Glen Gardner, NJ
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Joe said the business is highly rated by people around him. They are very informative and positive. The service manager Mike was great. They helped him a lot. He has no complaints. Even the coffee is good and everything is all excellent.
This review was collected via phone interview by Customer Research Inc.

GO
Gabrielle O.
Asbury, NJ
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Gabrielle said the business kept her informed, they explained things and they were very easy to talk to.
This review was collected via phone interview by Customer Research Inc.

SF
Suzanne F.
Washington, NJ
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Great service
Had my brake pads and rotors replaced. Parts arrived quickly and work was finished a timely manner