Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64
4.6

( 2861 Reviews )

ReScore Reviews™ (45)

ReScore
Overall Rating 3.6222249/5Overall Rating 3.6222249/5Overall Rating 3.6222249/5rating 3.6222249rating 3.6222249
Original
Overall Rating 2.08889/5Overall Rating 2.08889/5rating 2.08889rating 2.08889rating 2.08889
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


Verified Customer
Cumming, GA
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Was good
In and out. Was good.

Verified Customer
Roswell, GA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Great Car, Great Service
Service team schedules maintenance promptly and completes the work in the estimated time. Very responsive.

AC
Arthur C.
Alpharetta, GA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Maintenance
Routine maintenance is quite economical. There is no push to expand expenditures. Helpful hints are always part of the service.

JK
John K.
Cumming, GA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Drew is great!
Drew took care of every thing including walking me through how to use the car.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/15/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Alpharetta, GA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Why I come back for
Concerned, helpful, knowledgable service writers who treat me with respect and know me, and my vehicle, personally make me feel confident of getting the best treatment. I could save a few $ elsewhere, but never get such comprehensive care.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/15/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

JS
Jeffery S.
Atlanta, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Cheaper than the other guys
They always find a way to help you save on your repair bills.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/14/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

LN
Lee N.
Roswell, GA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Excellent Service
I have always received very courteous and effective service at this dealership. I have no complaints. Thanks.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/14/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Atlanta, GA
2015 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2019 Category: Service
Na
Na

Verified Customer
Canton, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Freaking rock
They kill it everyone keep up the great work.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/13/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

RS
Robert S.
Alpharetta, GA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent Service
Excellent service, courteous and professional staff.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/12/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Marietta, GA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great service department
My service was outstanding ,everyone was friendly and knowledgeable. Will return in the future.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/12/2019

Thank you!

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Alpharetta, GA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
👏🏻
Good service as usual
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/12/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

CG
Carlos G.
Alpharetta, GA
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Looking after customer's needs
Personal service
given
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/11/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

JK
Jennifer K.
Alpharetta, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Drew is amazing!!
Always takes care of me when I need service done. If you need to get service repair work done you should most definitely speak to Mr Fleming. AAA++++!!!
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/11/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

JH
John H.
Dunwoody, GA
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Owner
All good!
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/07/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Atlanta, GA
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Excellent service
They were timely and did exactly as explained and expected for a brake repair job
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/07/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Cumming, GA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Knowledgeable
They were friendly, and knowledgeable about maintenance options. Not pushy when I declined. Very happy with this visit to Rick Case.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/06/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

IP
Ivo P.
Alpharetta, GA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Best customer service
Thanks to Ian, Drew and everyone in the RC Service Department, I always have a great experience at this location. They are always busy but go above and beyond to make you feel welcome and they make sure all the issues are addressed. I definitely recommend this location without a doubt. Great work and I appreciate your help.
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/06/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

JT
Jackie T.
Cumming, GA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Excellent Sevice
Service is excellent as always !
STEVE P., Service Manager from Rick Case Hyundai Roswell responded on 11/06/2019

Thank you

Steve Payne
Service Manager
Rick Case Hyundai Roswell
770-225-5600
stevepayne@rickcase.com

Verified Customer
Cumming, GA
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/05/2019 Category: Service
My car was in worse condition after the “repair”
I brought my car in for a sun roof repair and when I got it back the roof was in worse condition than when I brought it in