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Riker's Automotive And Tire Centers Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)
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Business Details

About

A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline
A Brief History of Riker’s Automotive & Tire
1909-1983
Since the creation of the automobile, the Riker family has been repairing vehicles in central Florida. Before that, David O. Riker built and repaired wagon wheels locally.

In 1939, Orval A. Riker purchased commercial land and constructed a large repair facility with a gasoline pump out front. He named the shop O.A.Riker and Son Garage. Although this shop was sold in the 1970s, it is still being used for auto repair today.

In 1973, O. Vernon Riker opened his first Chevron service station, located at 6908 Sandlake Rd. near I-4. He soon had two additional stations, one in the town of Windermere and another at Sandlake near the airport. These stations all had service bays and did complete automotive repairs.

1983-Present
In 1984, V. Brent Riker opened a Mobil station on International Dr. near the Civic Center. This station had three service bays, did complete automotive repairs, and was one of the first Mobil Lube Express stations in Florida. Riker’s also operated tow trucks from the station. It was not long before these three bays had more repair work than could be done. Land was purchased and the present day ten-bay facility was constructed at 5700 Central Florida Parkway. To date, this shop is the only Bridgestone/Firestone affiliated dealer with an Orlando address.

In 1997, the Mobil station was rebuilt without service bays and the towing business was moved to 1930 Central Florida Parkway.

In 2000, the business was again expanded to a three bay Pennzoil Express Lube with a full service carwash at 5694 Central Florida Parkway.

In 2007, the Riker legacy continued to grow when the newest location opened at 7375 South Orange Avenue.
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Categories
Firestone Repair Shop, Tire Repair, Tire Sales and Repair
Contact
(407) 238-9800

Business Hours

Mon
7:00 AM - 10:00 PM
Tue
7:00 AM - 10:00 PM
Wed
7:00 AM - 10:00 PM
Thu
7:00 AM - 10:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Eastern Time (US & Canada)
5700 Central Florida Pkwy Orlando, FL 32821
Riker's Automotive And Tire Centers Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(414 Reviews)

LJ
Laurie J.
Montverde,FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2011
verified customer Verified Customer
Category: Service
Laurie stated she dealt with the business twice and both experiences were bad. She explained the first time she took the vehicle in for a minor service and it was returned with major issues. Also, the business charged her 3 times the amount another business would have charged. She added on her second visit she told the business the battery or the alternator needed replacing and the business wanted to charge her a $36.00 fee to test the vehicle. In addition, she communicated the business wanted to charge her 3.5 times the amount Auto Zone would have charged for the service. Also, she mentioned she had various plastic containers inside the vehicle that had been taken out and dumped in the trunk. As a result of her experiences with the business, Laurie stressed she would never recommend the business.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Ron G. from Riker's Automotive And Tire Centers Inc. responded on 09/07/2011 11:06 AM
I have tried to contact Laurie to address her issues, but I could not reach her. She has only been at our location 3 times, the 1st time in April, she had an oil change done and we changed the 4 spark plugs, air filter, and replaced a light bulb. The second visit was on May 31st, she complained about the car was "bucking". we performed a fuel injection service and brake flush. The car needed preventive maintenance to clean the carbon buildup. Not a "Major Issue". We charged her our menu rate of $108.95 for the Fuel Injection Service. The last visit, August 10th, she wanted us to determine whether it was the battery or alternator causing her electrical problem. It was the battery and she said that she could get it through her company "wholesale" at Autozone. We are here to make her happy with her experience at Riker's. I hope that we can still make it better.
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