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Riley & Sons Collision & Mechanical Specialists

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)
100
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Company Overview

Riley and Sons is a full-service automotive repair facility. The full servcies include collision repair & painting to engine repair and replacement. Riley & Sons was established in 1957, and is the largest family owned collision repair facility in Company Overview

Riley and Sons is a full-service automotive repair facility. The full servcies include collision repair & painting to engine repair and replacement. Riley & Sons was established in 1957, and is the largest family owned collision repair facility in Madision County. ...more

Categories
Auto Repair, Collision Repair, Car Maintenance
Contact
(765) 649-4902
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
2394 E 400 S Anderson, IN 46017-9547
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Riley & Sons Collision & Mechanical Specialists' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(466 Reviews)
Write a Review
Recent Reviews
MA
gravatar
Michelle A.
Markleville, IN
Saturn SC2
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2013
verified customer Verified Customer
Not that good
they couldn't figure out problem, when the issue was very obvious.
Not Recommended
David D. from Riley & Sons Collision & Mechanical Specialists responded on 05/22/2013 12:14 PM
Ms. Michelle A, We apologize we were not able to duplicate the rough running condition that you sometimes experience. Our technician put approximately 72 miles in the test driving of your vehicle with out a performance failure or even tripping any engine lights or codes. Intermitted problems can be very frustrating for the customer as well as for the technician trying to diagnose the problem. I hope you could agree that it was in your best interest that we did not make any recommendations to have any parts replaced or repaired since nothing has proven faulty at this time. As you were previously informed, please stop by any time if the vehicle problem reoccurs so we can observe your concern. I assure you, we will help in any way possible, and I hope that we have proven that with having not charge for any of the time we have already spent on your vehicle. Thank you for your feedback, and the opportunity to help resolve your concerns; we look forward to addressing any future needs you may have.
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