Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 771 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
98% Would Recommend
Latest Review 7 days ago

Reviews


CE
Carol E.
Anderson, IN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Quality service, honest answers
It is important to have a quality shop with good mechanics that you can trust. Riley & Sons treats us well, is honest about what needs fixed, and works hard to complete our vehicle’s service in a timely manner.

TF
Todd F.
Indiana
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Todd said Jeff really took care of them and did all he could with service and pricing. Todd really appreciates the good job he did.
This review was collected via phone interview by Customer Research Inc.

RM
Ruth Ann M.
Markleville, IN
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Service
Very knowledgeable and friendly

Verified Customer
Pendleton, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Great
Great

JE
Jennifer E.
Indiana
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Jennifer said the front office staff should not be the ones test driving vehicles. The employees need to learn how to work on a Kia before they attempt repairs.
This review was collected via phone interview by Customer Research Inc.

JE
Jennifer E.
Indiana
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019 Category: Service
Jennifer said the front office staff should not be the ones test driving vehicles. The employees need to learn how to work on a Kia before they attempt repairs.
This review was collected via phone interview by Customer Research Inc.

KJ
Kenneth J.
Anderson, IN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Car Keepers
I really appreciate the professionalism with Jeff and his team! My car is in such a great shape as I have allowed them to care for it! Thank you so so much....Ken Jackey

SK
Stan K.
Pendleton, IN
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Stan said the employees were honest. They provided good service. They provided fair work.
This review was collected via phone interview by Customer Research Inc.

SG
Sean G.
Pendleton, IN
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Excellent Service
My wife and I could not be more pleased with the work completed. Everyone was respectful, friendly, and professional. We highly recommend the outstanding services of Riley and Sons!!

BJ
Behije J.
Ingalls, IN
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019
Jeff is very knowledgeable and helpful,friendly.
I am very pleased with the service.Thank You for great service.

BH
Barbara H.
Pendleton, IN
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019
Friendly, clean facility, professional
This business is conveniently located and nice to have in Pendleton. I was comfortable sitting in the waiting area but appreciate that there is a shuttle available if I ever have a more lengthy service being done. It is very clean and Jeff was friendly and helpful.

LS
Linda S.
Anderson, IN
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Spoke with Mark. He said he had no problems with his service repair. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

TB
Tory B.
Anderson, IN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
Tony said the business did pretty good work. Jeff did an excellent job with customer service.
This review was collected via phone interview by Customer Research Inc.

EF
Erin F.
Pendleton, IN
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019
Friendly, Great Service
Jeff was able to work my car in for an oil change. His team even went above and beyond and checked on some error messages that my car had and I didn’t even tell them about it and tried to fix the problem!
My dad brought dropped me off to get my car and he asked one of the mechanics if they could look at his tire that was low. Without hesitation, a mechanic was looking at the tire and putting air in it! Great group of people!

TJ
Todd J.
Indiana
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Todd said they were able to fix his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Anderson, IN
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Consistent service
Jeff and his team have provided us with quality and consistent service. Communication about work needed, estimate, and timeline has been excellent.

Verified Customer
Markleville, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Great service.
I am happy with my experience at Riley and Sons Auto Care in Pendleton. Jeff was very helpful and friendly. And the shuttle service was very much appreciated!

MD
Mindy D.
Anderson, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Friendly, informative, and reliable!
Jeff and the service team are friendly and customer oriented. Riley and Sons Auto Care, Pendleton location offer quality service in a clean, professional environment. I drive from Fishers to Pendleton because I know I can count on Jeff and his crew to do things right!

DD
Dave D.
Anderson, IN
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Awesome Service
Always great service and great people.

CT
Casandra T.
Fortville, IN
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019
Riley & Sons of Pendleton, IN is the BEST!
I only trust Riley & Sons of Pendleton, Indiana to work on my vehicle. As a younger gal, it is nice to know I can trust what the mechanic is telling me rather than hoping they will not try to rip me off. Friendly staff that cares about you and your vehicle. I will never go anywhere else!

Displaying Review 21 - 40 of 771 in total