Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83
4.8

( 771 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
98% Would Recommend
Latest Review 7 days ago

Reviews


DC
Dorcas C.
Lapel, IN
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2013 Category: Service
Dorcas said she was satisfied and they were very polite.
This review was collected via phone interview by Customer Research Inc.

CJ
Carly J.
Pendleton, IN
Saturn SC2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2013
COURTEOUS
Always courteous and willing to lend a hand to get you where you need to go.

CD
Chris D.
Markleville, IN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2013
Prompt Courteous Service Center
Able to make an appointment and they were very prompt in taking care of the vehicle.

JB
Jerome B.
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2013 Category: Service
Jerome said they pointed out additional work, suggested repairs, and did not try to get extra money out of him.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Pendleton, IN
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2013
Customer Service
I will definitely bring my car back.

ML
Mike L.
Anderson, IN
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2013 Category: Service
Spoke with Jean. She said this business did a good job and the work was done in a timely manner. She is very pleased with them. She has used them in the past and she will use them in the future if she needs to.
This review was collected via phone interview by Customer Research Inc.

JT
Judy T.
Pendleton, IN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013
Willingness to help
I just had a relatively small problem, but it was important to me, and my problem solved without delay.

GJ
Greg J.
Lapel, IN
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Service
Greg said he has been going to this business for 15 years. He mentioned Tony is very honest and friendly, and if he has any mechanical or automobile related repairs, he will always go to this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jan S.
Pendleton, IN
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2013
reliable..close to home
Have always used Rileys...in one way or another

AK
Alan K.
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2013 Category: Service
Alan said it took about 1 week longer than expected. They did not update him, but his vehicle works great.
This review was collected via phone interview by Customer Research Inc.

TG
Tre G.
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2013 Category: Service
Tre said the business is very understanding and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2013 Category: Service
Spoke with Candy. She said the service is excellent and they do the work on time.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Pendleton, IN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2013
Service
Seem to be able to get your vehicle in at appropriate time and do required service.

JH
Jim H.
Pendleton, IN
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2013
Close to home and easy to make appointments.
Very quick service and let you know of any problems.

AL
Andreea L.
Anderson, IN
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2013 Category: Service
Andreea said she had a misunderstanding with this business, but it was probably her fault. She said she thought this business would call to let her know when her vehicle was ready, but she was supposed to call them to find out when she could pick it up.
This review was collected via phone interview by Customer Research Inc.
Dave D. from Riley & Sons Auto Care responded on 04/04/2013
Andreea: Sorry for the miscommunication, you should have received a phone call from us as soon as your vehicle was completed. Thank you for your feedback; it will be used to help us improve our service in the future.

JK
Joann K.
Pendleton, IN
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2013 Category: Service
JoAnn said they did a very good job. They were polite and they did the work quickly.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Pendleton, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2013 Category: Service
Amy said they were helpful, friendly, and answered all her questions.
This review was collected via phone interview by Customer Research Inc.

BS
Betty S.
Pendleton, IN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2013 Category: Service
Betty said this business was able to get her in as soon as she showed up. They serviced her vehicle right away.
This review was collected via phone interview by Customer Research Inc.

JM
Jenny M.
Pendleton, IN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2013
Excellent service, as always!!
Riley & Sons Auto Care is the only place that I would take my car to. Their service is exceptional!!

AB
Alisa B.
Markleville, IN
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2013
Customer service
When I made my appt the person answering the call was very accommodating and I mentioned to my husband how friendly he was. You made the right choice in hiring your staff. He was more than pleasant and you just don't see that anymore unfortunately. I will come back for my auto care because of that personal service! Can't remember his name but he has a baby coming soon;). Very nice and professional! I would like to get a breakdown on what was found on my car that needed serviced. If possible can someone send that to me? Thanks

Displaying Review 741 - 760 of 771 in total