business image

River Oaks Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(982 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores
3.3
ReScore Average
95
Net Promoter Score ®

Business Details

About

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Categories
Firestone Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(713) 621-2040

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3701 Westheimer Rd Houston, TX 77027-5221
River Oaks Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(982 Reviews)

SC
gravatar
SHARON C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
verified customer Verified Customer
Best Place Ever
This place is wonderful for vehicle repairs, inspections, tires...whatever you need it is attended to quickly and cheerfully! Parts that are replaced are shown to you and it is explained how that part operates and what went wrong. The waiting area is always spotless and the staff are always in a good, upbeat mood, unusual in today's customer service. These people seem genuinely happy to see you and be of honest service. I've given my dealership the boot in favor of River Oaks Firestone!
Recommended
EDDIE S. from River Oaks Firestone responded on 02/14/2018 04:27 PM

Thank you so much for your encouraging and sweet words Sharon, It’s always a great pleasure to seeing you and service your vehicle..
We appreciate your trust and business. You are the best.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.