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River Oaks Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(982 Reviews)
95
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
3.3
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Categories
Firestone Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(713) 621-2040
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
3701 Westheimer Rd Houston, TX 77027-5221
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River Oaks Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(982 Reviews)
Write a Review
Recent Reviews
SB
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STEVE B.
Richmond, TX
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2018
verified customer Verified Customer
They found the problem I knew was there but couldn't find - and fixed it!
Stopped into River Oaks Firestone Tuesday for an oil change and tire rotation. They have been servicing my 2012 Altima since it was new. Over the last year I had noticed a problem with a slight vibration in the steering wheel when I went 70 mph or more. Since we had replaced the struts and tires and brakes there shouldn't have been any vibration. Anyway, this time they were able to find the cause, a leaking right CV boot on the axle to the right wheel. Replaced it, and now I can go 70 and not feel that little vibration that used to annoy me so. Thanks to the mechanics for finding the problem. Now I just have to find the money to pay my CC bill!
Recommended
EDDIE S. from River Oaks Firestone responded on 04/19/2018 04:31 PM

Thank you so much for your encouraging words. We are so happy that finally we were able to find the problem exactly and fix it!
We appreciate your loyalty and business while we strive to offer excellent service. 

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