Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96
5.0

( 243 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
White Plains, NY
Mazda MPV
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/01/2019
Good for basic repair. Affordable
The guys are ok. It’s affordable. The wife didn’t have the best experience there as they freaked her out about the rust on her van. She arrived safely and the van continues to work very well. While I understand their concerns they should be careful of their bedside manner on problems
Vinney A. from Ro Ro Automotive Corp responded on 04/02/2019

Sorry that your wife didn't have a great expierence at our repair facility. My number 1 concern is for the safety of my customers, this vehicle was about to undertake a long journey and we gave her our honest opion that the vehicle was NOT safe to drive. I know that I did the right thing, after that everyone takes their own chances, besides, I have only been in the automotive business for 39 years, what do I know.


Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

GG
Guy G.
Elmsford, NY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
Guy said the labor rate went up.
This review was collected via phone interview by Customer Research Inc.
Vinney A. from Ro Ro Automotive Corp responded on 08/12/2019

Good and cheap don't fit into the same sentence, if you want cheap work done, this isn't the place...we do GOOD work!  

Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

GG
Guy G.
Elmsford, NY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2019 Category: Service
Guy said it was good but the pricing was a little high.
This review was collected via phone interview by Customer Research Inc.

JC
JOY ANN C.
West Harrison, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019
Honest and does not take advantage. Also very friendly.
I have been bragging about your company since last night.
Vinney A. from Ro Ro Automotive Corp responded on 03/21/2019

It was a pleasure to meet you and I hope to keep you as a life long Happy customer. Thanks for the great review!

Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

AM
Alberd M.
Scarsdale, NY
Ford ZX2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Alberd said he went for an oil change and he will be back for more work.
This review was collected via phone interview by Customer Research Inc.

GG
Guy G.
Elmsford, NY
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Guy said the staff performed service that was above-average.
This review was collected via phone interview by Customer Research Inc.

JN
Jennifer N.
Stony Point, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Jennifer said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

RM
RAY M.
White Plains, NY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Satisfied customer
Never had any issues bringing my car into ro-ro for repairs.Vinnie,Al and the rest of the staff are knowledge and very friendly

TV
Tom V.
White Plains, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Tom said that everything works.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
White Plains, NY
INFINITI I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Routine maintenance.
Check engine light was on. Problem identified and resolved quickly.

DB
DOM B.
West Harrison, NY
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Polite and friendly service
Accommodating us for a quick inspection was done in about 1/2 hr

TD
Tanya D.
Ardsley, NY
INFINITI QX50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Tanya said this business was done fast and properly. They text her with updates. She has no issues or complaints.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Somers, NY
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Ron said that he was treated very well at the place, the techs were knowledgeable and got all of his work done well.
This review was collected via phone interview by Customer Research Inc.

BP
Blanca P.
White Plains, NY
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Blanca said the staff are always ready to help.
This review was collected via phone interview by Customer Research Inc.

LO
LUCILLE & GREGORY O.
White Plains, NY
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
slow leak in rear tire
Very satisfied with job fixing slow leak in rear tire .

SB
Sofia B.
White Plains, NY
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Sofia said they were really quick and nice. She's thankful for everything.
This review was collected via phone interview by Customer Research Inc.

CD
Carole D.
Bronx, NY
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Carole said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KC
KENNY C.
White Plains, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Customer service 👍🏻👍🏻👍🏻
The customer service was awesome. Just moved from NJ and I found myself a new place to get my SUV service
Vinney A. from Ro Ro Automotive Corp responded on 09/10/2019

Welcome, glad to be of service.

Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

Verified Customer
West Harrison, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Usually thorough diagnoses of problems.
This time, mechanics took two days to determine that a new battery was needed. Determining if the battery could no longer hold a charge should have been the 1st thing checked. Once determined, repairs were quick and reasonably priced.
Vinney A. from Ro Ro Automotive Corp responded on 09/10/2019

Just needed an extra day to be sure all was well, thanks for your patience!

Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

AM
ARLENE M.
Greenwich, CT
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Honest estimate and they were great
Analyzed the problem with tire right away and was very busy
Vinney A. from Ro Ro Automotive Corp responded on 09/10/2019

Glad we were able to help

Vinny Addesso
Owner
Ro-Ro Automotive Corp
(914)686-7676

Displaying Review 1 - 20 of 243 in total