Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

841 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


JM
John M.
Paris, TX
Verified Customer
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05/23/2017 Category: Service
Spoke with Delores. She said this business has great technicians and they do really conscientious work.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 06/05/2017

Thank you Delores! We're proud to have some of the best techs around! They pride themselves on doing the best work they can!


RB
Ray B.
Paris, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017 Category: Service
Ray said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 06/05/2017

Thank you Ray! We're always happy to help!


KT
Kirk T.
Paris, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017 Category: Service
Kirk said the business does a good job and they are quick.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 06/05/2017

Thanks Kirk! We do our best to get you back on the road as fast as possible!


RJ
RANDI J.
Powderly, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017
Great people great service
People and service
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/16/2017

Thanks Randi! Great customers deserve great service!


GH
Gerald H.
Paris, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Spoke with Shirley. She said they are quick, excellent, nice, and honest. They give her a ride, if needed.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/15/2017

Thank you for the great review Gerald and Shirley! We do our best to make vehicle repairs and maintenence as easy and convenient as possible!


PA
PHILLIP A.
Paris, TX
Kia Rio
Verified Customer
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05/11/2017
Quick service
The wait time for service is always short. They do a great job. I am always very happy with their professionalism & knowledge. I frequently recommend Road Runner to everyone I know.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/15/2017

Thanks Phillip! We appreciate the great review and all the recommendations! Keep sending people our way!


AT
ANGELA T.
Paris, TX
Nissan Frontier
Verified Customer
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05/11/2017
Friendly
Very nice ppl from right when I walked in to the time my truck was completed. The price was reasonable as well. I would recommend you guys to anyone needing car repair. 😊
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/11/2017

We appreciate the great review Angela! We know how stressful and painful auto repairs can be, so we do our best to make it as painless as possible!


MM
Myrna M.
Powderly, TX
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2017 Category: Service
Myrna said her vehicle wouldn't start and they were there in just a little bit. They saved her groceries. Reggie came and got it fixed for her. They took care of her and they did it right away. She wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

BT
BILL T.
Paris, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017
Repair
Excellent repair job, and finished within the time estimated.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/10/2017

Thank you Bill! We do our best to get everyone fixed up and on their way in a timely manner!


CL
Carla L.
Paris, TX
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Carla said they were referred by a family member. The service was taken care of fast and responsibly. They were kind and polite. The service was great and her vehicle is operating perfectly.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/10/2017

Thank you Carla! Glad to hear your car is good as new again! The guys do everything they can to get your repairs done in a timely manner to get you back on the road safe again! Don't hesitate to give us a call if there is anything else we can help you with!


BW
Bob W.
Paris, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Bob said the business did work that he was pleased with. They were very good.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/04/2017

Thank you for the 5 star review Bob! I'm always happy to hear that we've satisfied another customer! Let us know if there is anything else we can do!


CB
CAROLYN B.
Brookston, TX
Honda Crosstour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
Excellent service
Fast friendly service with good prices - ALWAYS!!!
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/01/2017

Thanks again Carolyn! We appreciate all your great reviews!


JB
JOHN B.
Cooper, TX
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Service
Easy to work with. Great service.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/01/2017

Thank you so much for the great review John! Come back and see us for any other work or regular maintenance you need done on your vehicles!


RT
RONNIE T.
Paris, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
friendly staff. reasonable prices. quality work.
yes
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 04/20/2017

Thanks Ronnie! We appreciate the awesome review and look forward to giving you more quality service on all your vehicles!


KL
Ken L.
Paris, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017 Category: Service
Ken said he has dealt with this business for many years and they have always provided good service.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/01/2017

Thank you Ken! We will do everything in our power to keep providing you with that same great service we always strive to give each and every customer!


CB
CAROLYN B.
Brookston, TX
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
Excellent service!!!
They always take great care of all of our vehicles!!! I will not take our cars anywhere else - you get everything you need and nothing you dont!!!
Ronnie & Regina M., Owners from Road Runner Service & Tire responded on 04/19/2017

Thank you Carolyn. We always appreciate your 5 star reviews and faith in us. 


TK
Terry K.
Powderly, TX
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Terry said he had a good conversation with the owner at this business.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 05/01/2017

Thanks for the recommendation Terry! We're proud to say our owner is very "hands on" when it comes to dealing with our customers and their vehicles!


DH
Donald H.
Honey Grove, TX
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017 Category: Service
Spoke with Patrice. She said the service at this business was fast. They had a reasonable price and they did good work.
This review was collected via phone interview by Customer Research Inc.

DP
Danny P.
Paris, TX
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Spoke with Linda. She said she had no problems with this business and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Wade L., SERVICE ADVISOR from Road Runner Service & Tire responded on 04/20/2017

Thank you Danny and Linda! We're always happy to hear our customers are satisfied with their service! Come back and see us for any other repairs you need!


GR
GAIL R.
Deport, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2017
Everyone was so nice and we didn't have too long to wait.
Thank you for getting to the tires so quickly. My nephew said he used you all the time. I understand why.
Ronnie & Regina M., Owners from Road Runner Service & Tire responded on 04/19/2017

Thank you for the 5 star rating Gail. We strive to be the best and if you ever have any problems, you come tell Ronnie, Wade or myself and we will make it right. We appreciate your business. Word of mouth is our best advertisement. We will be glad to start changing your oil also so we can keep up with your tire roation on the same schedule (every 3K-5K) miles is what we recommend on tire rotation.  
Sincerely,
~ Regi Melton