Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(556 Reviews)

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
99% Would Recommend
86% Business Response
Latest Review 6 days ago

Reviews


HB
Hank B.
Grass Valley, CA
Buick LaCrosse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2015
Brake repair
Did a great job on the brakes. Fast and honest service. I hope you stay in business in Grass Valley for a long time. Hank
Brian H. from Roadrunner Automotive responded on 08/14/2015

Thank you Hank I plan on it! Brian.


NT
Nana T.
Penn Valley, CA
Honda Accord
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2015
The office is clean, and Libby is the best greeter!
I appreciate Brian's honesty and knowledge and ready to meet his customers' car needs!
Brian H. from Roadrunner Automotive responded on 08/13/2015

Thank you Nana! Brian.


HB
Hank B.
Grass Valley, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2015
smog check
great service and fast
Brian H. from Roadrunner Automotive responded on 08/10/2015

Thank you Hank! Brian


JT
John T.
Nevada City, CA
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2015
Fast reliable service. Knowledgable. Professional.
Fast reliable service. Knowledgable. Professional.
Brian H. from Roadrunner Automotive responded on 08/10/2015

Thank you John! Brian


GR
Ginni R.
Grass Valley, CA
Dodge Durango
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2015
Took no longer than time given and prices excellent.
So glad I found you via the shopping show. The time I was given was absolutely accurate, the price was very fair, and the staff (Brian) very friendly. Many automotive mechanics treat women like dummies. That is not the case with Roadrunner Automotive. I have found my Grass Valley Mechanic - finally!! Thank you and I'll see you soon.
Brian H. from Roadrunner Automotive responded on 08/06/2015

Thank you so much Ginni! Brian


RP
Russell P.
North San Juan, CA
Lincoln LS
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015
Good service with a hug.
Car is running fine.
Brian H. from Roadrunner Automotive responded on 08/05/2015

Thank you Russell! Brian.


DB
Dave B.
Nevada City, CA
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2015
very prompt and courteous service (smog ck)
good shop
Brian H. from Roadrunner Automotive responded on 08/10/2015

Thank you Dave! Brian.


RW
Rich W.
Grass Valley, CA
Mazda B3000
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
Serious approach to problem solving
Brian took care to exhaust every solution to my vehicle's problem in meeting State smog regulations.
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thank you Rich! Glad we fixed your problem. Brian. 


LG
Lee G.
Grass Valley, CA
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015 Category: Service
Lee said the business did well. They were a little expensive but the owner is an exceptional businessman. Customer chose not to answer all questions.

RD
Rob D.
Penn Valley, CA
Ford Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
Reliable service you can trust
Roadrunner Automotive is a good place to take your Ford diesel!
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thanks Rob! Brian


CR
Carol R.
Rough And Ready, CA
MINI Cooper
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2015
Very professional
Great first experience. Very professional and clean environment. Prices are reasonable.
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thank you Carol! Brian


CK
Cameron K.
Washington, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2015
consistency
having a mechanic you can rely on for honest advice and reliable service is huge relief. brian is a rare business owner who shoots straight. roadrunner deserves your business.

JW
Jared W.
Grass Valley, CA
Lexus ES 300
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
Quick Smog
Quick service and good price. Thanks!
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thank you Jared. Brian


NS
Nicolette S.
Grass Valley, CA
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015
Great service!
Great service and friendly staff that got my car in and out quickly and for a very fair price!
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thank you Nicolette! Brian


CK
Cameron K.
Washington, CA
Scion xB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2015
consistent value
consistently reliable service. when you leave you feel that you have gotten an excellent value.
Brian H. from Roadrunner Automotive responded on 07/29/2015

Thank you Cameron! Brian


Displaying Review 526 - 540 of 556 in total