Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

189 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


RM
Ronald M.
Birmingham, AL
Honda CR-V
Verified Customer
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04/14/2017 Category: Service
Ronald said he is really pleased with this business. They did a good job. He has used this business before.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Birmingham, AL
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Friendly - trustworthy.
Too many repair shops these days are just out to make as much money off of every customer - often recommending and making unnecessary repairs. I trust these guys to treat me fairly.

JD
James D.
Birmingham, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017 Category: Service
Spoke with James' wife. She said she has been using them for years, and she hasn't been disappointed.
This review was collected via phone interview by Customer Research Inc.

IP
Ian P.
Birmingham, AL
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Ian said this business was very personable, nice, honest and straightforward.
This review was collected via phone interview by Customer Research Inc.

KM
Keeley M.
Birmingham, AL
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Keeley said the business provides good service. His one concern is they entered his telephone number incorrectly in their computer so he was not notified that his vehicle was ready for pickup.
This review was collected via phone interview by Customer Research Inc.

CK
Connie K.
Birmingham, AL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Connie said they are nice. They bent over backwards for her.
This review was collected via phone interview by Customer Research Inc.

RF
Reggie F.
Birmingham, AL
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Outstanding service
The men at this shop are very kind. They did a great job replacing the starter in a short period of time.

GE
Greg E.
Birmingham, AL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Greg said this business did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

AM
Allan M.
Bessemer, AL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017
Excellent Service!
Excellent service as always.

VP
Victor P.
Alabama
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2017 Category: Service
Victor said this business does a really good job providing service and they complete the work on time.
This review was collected via phone interview by Customer Research Inc.

AR
Amanda R.
Birmingham, AL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Amanda said this business did a really good job. She was super impressed with the detailing they did on her vehicle. They always do a really good job and she has been happy with them.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Birmingham, AL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017
Great job!
Got me in the same day I called. Prompt evaluation and feedback. The problem was fixed in a few hours.

AM
Allan M.
Bessemer, AL
Ford Ranger
Verified Customer
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01/29/2017
Excellent Service
On time, right price

CH
Carl H.
Birmingham, AL
Volkswagen Bus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2017 Category: Service
Carl said the mechanics at this business took longer than he had expected. He will be taking his newer vehicle to them for service.
This review was collected via phone interview by Customer Research Inc.

NP
Nick P.
Birmingham, AL
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017
great service
I have always received great service at affordable prices from Rocky Ridge Auto Care.

EN
Eve N.
Birmingham, AL
Honda Odyssey
Verified Customer
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01/06/2017
Great people, great prices!
They are sincerely as interested as I am, about keeping my old car running as long as possible!

BB
Barbara B.
Vestavia Hills, AL
Lexus RX 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Barbara said the business provides very good work, but it took a while to get the vehicle back from the business.
This review was collected via phone interview by Customer Research Inc.

EN
Eve N.
Birmingham, AL
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12/01/2016
Outstanding service
I didn't have an appointment, but was able to leave my car just to be diagnosed, and then planned to follow up with the repair at a later date, since I thought it could wait. They said they were super busy but would at least get the problem diagnosed. Well, when they got into it, Andy said it was critical that it get fixed right away. They went above and beyond, plus it was a very fair price, great explanation of the problem, and RR Auto Care exceeded my expectations in every way. Plus they're very friendly people!

KS
Kyle S.
Vestavia Hills, AL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016 Category: Service
Kyle said they provided great service. They went above and beyond for this service visit. He would like to thank everyone for their hard work.
This review was collected via phone interview by Customer Research Inc.

EE
Earl E.
Birmingham, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
Great people and great service
They do what they say they will do and follow through .

Displaying Review 21 - 40 of 189 in total