Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 189 Reviews )

99% Would Recommend
Latest Review about 2 years ago

Reviews


GP
George P.
Birmingham, AL
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016
Great servicr
Responsive

KT
Kyle T.
Alabaster, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Kyle said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VS
Virginia S.
Birmingham, AL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Virginia said the service was great. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

HE
Harald E.
Birmingham, AL
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Harald said he has been trying to get into this business for a long time. They do such great work they are always busy. His vehicle is running better than before. He was satisfied with the service and it was done in a timely manner. Overall he had a great experience.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Birmingham, AL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Craig said this business has quick, timely, friendly service.
This review was collected via phone interview by Customer Research Inc.

WL
Will L.
Mc Calla, AL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Will said this business was very polite and prompt. They could not actually fix the problem because it was a proprietary Nissan code. They told him no charge for their time. He has to take his vehicle to the Nissan dealership.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Birmingham, AL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016 Category: Service
Spoke with Gaines. He said he has known the business for a long time and they always get the repairs done correctly, the first time.
This review was collected via phone interview by Customer Research Inc.

MQ
Mike Q.
Birmingham, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016
Michael Quinn
Very courteous, prompt, reliable and careful.

AA
Andy A.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016
Car repair
Excellent work

TS
Tim S.
Sterrett, AL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016
Perfect Service
The repair was finished way faster the expected and pricing was very fair. Perfect service

CK
Connie K.
Birmingham, AL
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Connie said she is happy with the service they gave her.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Sterrett, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
Professionalism
Friendly and professional

AA
Andrew (Andy) A.
Birmingham, AL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016
auto repair
Great job and timely work.

MC
Michelle C.
Birmingham, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016
Allan and Andy are great
Excellent customer service and very knowledgeable employees

JM
Jim M.
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Auto repairs to 2005 Malibu Classis
Fair prices. they stand behind their work. If an issue arises, they make it "right" for the customer.

CH
Charles H.
Birmingham, AL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Charles said this business is excellent. He went in with an issue and came out with it solved. He will definitely return.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Birmingham, AL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Ken said he received excellent service from this business.
This review was collected via phone interview by Customer Research Inc.

CW
Chuck W.
Birmingham, AL
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Spoke with Chuck's wife. She said they're very satisfied customers of the business.
This review was collected via phone interview by Customer Research Inc.

AM
Allan M.
Bessemer, AL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016
excellent
Excellent as always!

MB
Mark B.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016
Spectacular service, honest and dependable
We have now been using Rocky Ridge Auto for the past few months for multiple repairs needed. They have given superior service much greater than we ever received at the local Honda dealership. Rocky Ridge Auto has been honest and stood by their work. I have referred my friends with reports of the same superior experience. Honest, dependable, knowledgeable with superior service!!!!!

Displaying Review 41 - 60 of 174 in total