Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

189 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


TD
Tommy D.
Mercury Grand Marquis
Verified Customer
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07/04/2014
Awesome!
I like the friendly atmosphere, fair pricing, and most of all the expertise of their ASE certified technicians.

GS
Gaines S.
Birmingham, AL
Chrysler 300
Verified Customer
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07/02/2014
Great personal service and getting the job done right !
We appreciate you guys !!

VA
Virginia A.
Birmingham, AL
Honda Civic
Verified Customer
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06/30/2014 Category: Service
Virginia said she has been trading with them ever since the late 70's. They do a good job. She would not take her vehicle anywhere else. They look after her since she is an elderly lady with an old vehicle. They keep her old vehicle running and they do an excellent job.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Birmingham, AL
Toyota Land Cruiser
Verified Customer
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06/28/2014
Andy
It would be nice if you delt with the same person the whole time your car is being serviced. If your car is there two or three days, you are going to talk with two or three people. It increases chance for error.

BR
Boyd R.
Birmingham, AL
Chevrolet Traverse
Verified Customer
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06/26/2014
Friendly helpful.
Good communication. Prompt attention. Have done business with this place for years and have always been pleased with service and honesty.

JJ
Jason J.
Gardendale, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2014 Category: Service
Jason said this business has quick service, and was able to fix the issue with his vehicle, the same day he dropped it off.
This review was collected via phone interview by Customer Research Inc.

PB
Patti B.
Hyundai Sonata
Verified Customer
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06/23/2014 Category: Service
Patti said everything was good.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Birmingham, AL
Ford Escape
Verified Customer
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06/21/2014
Friendly, professional, reliable.
They had my daughter's car servcied in a prompt efficient manner. I was kept up to date on the services performed and which additional services they recommended. The vehicle was services in the time frame that they communicated to me as well as for the price they quoted.

FG
Frances G.
Birmingham, AL
GMC Acadia
Verified Customer
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06/01/2014
Great service/informed personnel/convenient location
Quick service, good prices,

NG
Nelson G.
Birmingham, AL
Chevrolet S10 Pickup
Verified Customer
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05/31/2014 Category: Service
Nelson said the service visit went smoothly.
This review was collected via phone interview by Customer Research Inc.

DK
Diane K.
Birmingham, AL
Honda CR-V
Verified Customer
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05/29/2014
Superior experience
This was a routine oil change, but the staff noticed the tire wear and rotated the tires, likely saving me money down the road. I have gone to Rocky Ridge Auto Care for almost 5 years and have been very pleased every time.

ER
Eric R.
Birmingham, AL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2014
Excellent Mechanic
Have taken care of all our vehicles for quite a few years now. Always do a great job and give reasonable advice on making repairs.

BP
Barbara P.
Birmingham, AL
Honda Odyssey
Verified Customer
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05/23/2014
Friendly
Employees are so friendly and helpful

LG
Lynette G.
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2014 Category: Service
Lynette said she received really good service.
This review was collected via phone interview by Customer Research Inc.

GS
Gaines S.
Birmingham, AL
Ford Ranger
Verified Customer
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05/20/2014
Cool once more!
Special place. Do what it takes to get the job done right. And always pleasant folks.

TC
Tim C.
Birmingham, AL
Toyota Highlander
Verified Customer
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05/17/2014
Always amazing, honest and reliable service!
We recommend Rocky Ridge Auto Care to everyone - friends, family and anyone we meet needing an honest and most competent mechanic!

CK
Connie K.
Birmingham, AL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2014 Category: Service
Connie said every time she takes her vehicle into this business, they get the job done. She can drop her vehicle off and pick it up without there being any problems. She knows they will do a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Rodney R.
Alabaster, AL
Ford Explorer
Verified Customer
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05/07/2014 Category: Service
Rodney said he uses this business all the time and they are always great.
This review was collected via phone interview by Customer Research Inc.

KK
Katie K.
Birmingham, AL
Infiniti EX35
Verified Customer
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05/05/2014
Great customer service
Friendly and personable staff that always takes care of car needs

JT
Jesse T.
Pelham, AL
Cadillac Escalade
Verified Customer
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05/05/2014
Professional and Trustworthy Service
I have been to several different shops in and around the area. The whole process was handled just as I wanted. Rocky Ridge Auto Care diagnosed the problem, called me to discuss the part failure, and gave me solutions all in the same day! I spoke to the service manager Allen and shop owner Andy, who were both friendly and patient. I recommend this shop above all.

Displaying Review 161 - 180 of 189 in total