Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 189 Reviews )

99% Would Recommend
Latest Review about 2 years ago

Reviews


JD
Jerry D.
Birmingham, AL
Buick LeSabre
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016
Close to my house, BUT, I am now worried if I have paid too much on past repairs for my granddaughters car.
I am not sure now based on the quote you gave to my son in law for my daughters Toyota. You said that two catalytic converters were bad. He carried it to two other places and both indicated that the problem NOT the converters and was repaired for less than $700. They did put it on computer. Now I don't know if I can recommend you. No rating at this time. Since it would not go to you without a rating and recommends, i did what had to be done.

CW
Chuck W.
Birmingham, AL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2017 Category: Service
Spoke with Linda. She said her experience was great. She uses them so much but they are always busy and backed up so she has to wait.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Pelham, AL
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
John said his battery died the second he pulled off. They could have told him about that. Other than this, they did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Pelham, AL
Mercury Mountaineer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2017 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Keeley M.
Birmingham, AL
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2017 Category: Service
Keeley said the business provides good service. His one concern is they entered his telephone number incorrectly in their computer so he was not notified that his vehicle was ready for pickup.
This review was collected via phone interview by Customer Research Inc.

CH
Carl H.
Birmingham, AL
Volkswagen Bus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2017 Category: Service
Carl said the mechanics at this business took longer than he had expected. He will be taking his newer vehicle to them for service.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Vestavia Hills, AL
Lexus RX 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Barbara said the business provides very good work, but it took a while to get the vehicle back from the business.
This review was collected via phone interview by Customer Research Inc.

RE
Robbie E.
Birmingham, AL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Robbie said this business was pretty good. She was happy with them.
This review was collected via phone interview by Customer Research Inc.

AH
Allison H.
Birmingham, AL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016
Ford Taurus Review
They gave me their honest opinion about my car and told me if some repairs were being their expertise, I should take it to my dealership.

NR
Nathen R.
Birmingham, AL
Subaru B9 Tribeca
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Nathen said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2015
Convenient and friendly
Fair price and quick service

BS
Bill S.
Córdoba, Córdoba
Mazda CX-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2015 Category: Service
Bill said what they did was great. They did a rally good job with the repair. They did not overcharge him for anything.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Birmingham, AL
BMW 540i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2015 Category: Service
Spoke with Susan. She said that she thought they did a good job.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Alabama
Saab 9-3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2014 Category: Service
Wayne said he likes these guys. They are his friends and he has been doing business with them for years.
This review was collected via phone interview by Customer Research Inc.

EC
Elijah C.
Birmingham, AL
Pontiac Sunfire
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2014 Category: Service
Elijah said this facility was good.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Birmingham, AL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Jeff said the business was honest.
This review was collected via phone interview by Customer Research Inc.

VP
Victor P.
Alabama
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Victor said he was satisfied with the service. It was good.
This review was collected via phone interview by Customer Research Inc.

SA
Saeed A.
Birmingham, AL
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Saeed said they are the best people he has ever dealt with. They are honest and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SC
Sean C.
Alabama
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Sean said this business did a good, quick job.
This review was collected via phone interview by Customer Research Inc.

RE
Richard E.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2017 Category: Service
Richard said the business provides great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 189 in total