Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89
4.9

( 163 Reviews )

100% Would Recommend
Latest Review about 2 years ago

Reviews


DH
Deb H.
Thurmont, MD
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2016
Good service
Rob is a good guy to deal with and always provides good service. He explains things and always calls first when additional work needs to be done.

LB
Lloyd B.
Thurmont, MD
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2016 Category: Service
Lloyd said this business is quick.
This review was collected via phone interview by Customer Research Inc.

FD
franklyn d.
Thurmont, MD
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2016
Very knowledgeable.
This is very convenient for me cause i live close. Even the big jobs only takes them a day or so. I've recommended them to a couple of friends already.

BS
Brenda S.
Emmitsburg, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016
Jeep service
What can I say but " excellent customer service"

GT
George T.
Frederick, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2016 Category: Service
George said he appreciates the good job the business provides. They did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Thurmont, MD
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2016
Good service
This is a friendly business that is technically competent.

MH
Mike H.
Maryland
Suzuki Aerio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Mike said the business is great and they did exactly what and when he wanted on the vehicle. It was under the cost than expected. The muffler needed to get repaired and he will recommend this business to everyone.
This review was collected via phone interview by Customer Research Inc.

DH
Deb H.
Thurmont, MD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Deb said Rod is very nice and knowledgeable. They do a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Melissa H.
Maryland
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Service
Melissa said this business is great and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Maryland
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2016 Category: Service
Don said they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

DL
Dwayne L.
Thurmont, MD
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2016 Category: Service
Dwayne said the business provides good service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JN
Joe N.
Thurmont, MD
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2016
Great shop!
Excellent honest customer service! Fair pricing! Quality workmanship! We have used Roddy a few times over the past year plus. Although not my husbands profession he knows a lot about car & truck repairs, doing much of it himself unless he lacks the time or tools to do certain work. He has been very pleased with everything done to date specially when we brought our 2002 GMC in for all new break line work, they cared enough to address the surface rust noticed and addressed it. Knowing pricing of parts he knows we are getting a fair deal on their pricing. We highly recommended them to friends and anyone looking for a great service center. Thank you Roddy for taking great car of our old truck!

PC
Patricia C.
Emmitsburg, MD
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Patricia said this business provided good service for her vehicle. She trusts them. They are like her second family. She was happy with the experience and secure in the fact they will be able to diagnose and fix any issues to come.
This review was collected via phone interview by Customer Research Inc.

GM
Glenn M.
Thurmont, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Service
Glenn said they did a great job and it was done on time as well.
This review was collected via phone interview by Customer Research Inc.

CS
Cliff S.
Emmitsburg, MD
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016
great service. Quick in and out
The people really friendly and work is done right

BJ
Bob J.
Rocky Ridge, MD
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2016
Friendly, listening, reasonable prices
Good diagnosis, good price

MR
Michael R.
Emmitsburg, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2016
The nicest people you coud hope for!
Solved my problem and were really helpful in diagnosing and repairing.

GB
Gary B.
Thurmont, MD
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Service
Gary said he has not driven his vehicle yet, but the people there have great personalities.
This review was collected via phone interview by Customer Research Inc.

NC
Nicholas C.
Emmitsburg, MD
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
Nicholas said this business did a good job. They are polite and take care of what needs to be done.
This review was collected via phone interview by Customer Research Inc.

LS
Lindsey S.
Maryland
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/24/2015 Category: Service
Lindsey said the customer service at this business was great and they fixed her problem for a decent price. Their employees were kind and the wait was not long.
This review was collected via phone interview by Customer Research Inc.