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Ken Garff Hyundai Surprise

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,687 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
337
Total ReScores
4.9
ReScore Average
78
Net Promoter Score ®

Business Details

About

Ken Garff Hyundai Surprise offers the highest quality repair and maintenance for your vehicle. Ken Garff Hyundai Surprise offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(623) 850-5500

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Arizona
12925 N. Autoshow Ave. Surprise, AZ 85388
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(4,687 Reviews)

Verified Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service is Great. Sales still has some work to do.
First, Let me say the service department is run very well at this dealer. Anytime I have brought in anything, the staff is very friendly and they get things done. Although this review is about the service department I do have to say this. I purchased two vehicles here in 2017 and 2018. I didn't get any kind of discount for the purchase of my second car which is absurd. Secondly, in the last three years, I have never gotten a call about how our vehicles have performed as a follow up to the sale, from the sale staff. I hope some things have changed, but in my opinion, right now, if I had to or wanted to buy another Hyundai, it probably would not be from this dealership.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 07/09/2020 03:08 PM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

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