Roger Beasley Hyundai New Braunfels

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830-632-2200
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Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

960 Reviews

5 star
77%
4 star
13%
3 star
4%
2 star
2%
1 star
1%

ReScore Reviews™ (9)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.2222233/5Overall Rating 2.2222233/5rating 2.2222233rating 2.2222233rating 2.2222233
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews

DC
Dana C.
Canyon Lake, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Excellent Service
Recently had our 2017 Santa Fe Sport in because windshield washers were not working properly. Arrived on time for our appointment and a service technician immediately took our car to diagnose the problem. Turned out to be a clog in the system and it was repaired within an hour. In addition, he replaced a switch on the shifter that had a recall that we were not aware of. Roger Beasley Hyundai New Braunfels is an excellent dealership with a great service department. Everything is always clean and the staff is extremely helpful and friendly.
Recommended
KR
Karen R.
New Braunfels, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great service
Very professional. Even washed my car!
Recommended
TC
Tom C.
New Braunfels, TX
2013 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
customer
above average service
Recommended
Verified Customer
San Antonio, TX
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Service
Service is great
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/22/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
DR
David R.
Schertz, TX
2016 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Great
Its awesome
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/21/2018

Hi David!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
CS
Carla S.
New Braunfels, TX
2017 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Great Customer Service
Enjoyed the friendly service! Very informative, professional!
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/21/2018

Hi Carla!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
NK
Nancy K.
New Braunfels, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great people great service
Service done perfect on time and was even given a ride home by the manager to help me in a pinch!
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/20/2018

Hi Nancy!

NB

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
FO
Frank O.
Garden Ridge, TX
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Customer service/repair technician
Margarita was awesome with her follow-up and outstanding customer service and answered all of my questions. Also, I appreciated the video showing me the problem, thank you.
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/18/2018

Hi Frank!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
MR
Michelle R.
New Braunfels, TX
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Friendly, convenient and good work
Satisfied with work and keeping me informed on what vehicle needed
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/18/2018

Hi Michelle!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer
New Braunfels, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Good experience
As usual, people did what I requested in a good way, sharing information and asking permission to do things needed.
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/17/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
TA
Tania A.
San Antonio, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Excelent service
Great
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/17/2018

Hi Tania!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
CB
Chris B.
Seguin, TX
2008 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Review
Great friendly service, look out for your comfort.
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/17/2018

Hi Chris!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
PL
Patrice L.
Windcrest, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Nice place
Hi
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/14/2018

Hi Patrice!

NB

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer
Spring Branch, TX
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
All around pleasant atmosphere
Courteous, friendly and proficient
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/12/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
WP
Wade P.
Canyon Lake, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Great service department
Great service department
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/11/2018

Hi Wade!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
BC
Bruce C.
New Braunfels, TX
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Awesome service as always!
Came in for oil change and tire rotation...super fast...Phillip the mechanic did a great and fast service and Stephanie was super helpful customer service and gave a friendly sme too...something not common in today's fast past world..made my day and will definitely be back! Thanks team Hyundai!
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/10/2018

Hi Bruce!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
ME
Mary Louise Lou E.
New Braunfels, TX
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
service rep
Margarita was excellent
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/03/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: facebook.com/BeasleyHyundaiNB and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
JL
John Allen L.
New Braunfels, TX
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great customer service
They always strive to make us feel like family
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/03/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: facebook.com/BeasleyHyundaiNB and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
WM
Wanda M.
New Braunfels, TX
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Great first visit!
This was the first time at this service center. It was a very favorable experience. I had to look into a couple of engine lights coming on. I had set an appointment that I could not keep because of an emergency. I went in the day before my appointment and they very kindly fit me into their schedule. Stephanie was very helpful and kind.
I will surely return. Thanks!
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 09/03/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: facebook.com/BeasleyHyundaiNB and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
GE
Guy E.
Cibolo, TX
2015 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
great service
professional work
Recommended
Chelsea B., Reputation Manager from Roger Beasley Hyundai New Braunfels responded on 08/31/2018

Hey Guy!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiNB/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager