Roger Beasley Hyundai


Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

987 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.7500025/5Overall Rating 3.7500025/5Overall Rating 3.7500025/5rating 3.7500025rating 3.7500025
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 15 hours ago
David T. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service"
Had warranty work done in one day
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 03/27/2018
Service Type: Repair
Review Created: 04/19/2018 08:20 PM
Joe R. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My car is very well maintained due to blue link."
As always great people and snacks.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 06:00 PM
Ann D. on 04/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"easy to make appointment, timeliness of service"
was s disappointed not to have my car washed and vacuumed>>>>>>>at my dealer in
nrew port richey fla and glens falls,n.y. this courtesy was performed.....
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:55 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/17/2018

Hi Ann,

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. I will pass along your comment about the car wash to upper management! 

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Julienne V. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Easy to work with and did a great job
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/16/2018 02:54 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/17/2018

Hi Julienne!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Franklin M. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frank maddox"
Awesome experience at roger Beasley Hyundai. Mark was very attentive, helpful, knowledgeable and great.
Thank you.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:31 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/17/2018

Hi Franklin!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Nancy B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you Mark!"
Mark was very helpful and took good care of me.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 11:00 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/17/2018

Hi Nancy!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and complete service"
Did not have an appointment, but the service to change my oil was fast!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:25 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/16/2018

We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Steven F. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Replacement Key Fobs Are Exoensive at Hyundai"
$315.00 to replace a key fob is robbery. Other than that, the service is good here.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 03:27 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/16/2018

Hi Steven!

We greatly appreciate you taking the time to send us a review. Unfortunately, with the technology that is now in the key fobs, it does make them more expensive to replace. 

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Peter B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beasley Service Review"
The quality of the Genesis is closely matched with the level of service the Kyle, Texas Store provides. Service Department Manager David Johnson and his team have gone, and continue to go, above and beyond the call each time I have any need to call.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/13/2018 05:10 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/16/2018

Hi Peter!

We greatly appreciate you taking the time to send us a review! If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!



Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Your employee, Mark Luongo, put his cell phone number on his business card that he gave to me as I was leaving... a little unprofessional, but other than that I received great service!
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/12/2018 05:17 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/16/2018

We greatly appreciate you taking the time to send us a review. I do want to apologize for Mark doing that, I will pass that along to upper management. 

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!
From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms. Bea"
Ms. Bea called me very soon after I submitted my interest email. She has been wonderful throughout the buying process. She is very professional and knowledgeable --- simply amazing and a true joy to work with.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/12/2018 04:52 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/16/2018

Hi there!

I am so glad to hear that! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!



Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
David S. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"DID GREAT WORK FAST"
I came in for a recall and an oil change, and they did the work in less time than they estimated, and did a great job.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/11/2018 11:18 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/11/2018

Hi David!

That is great to hear! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Pablo R. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was great people were very polite. Called back to me in a timely matter.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/09/2018 10:04 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/10/2018

Hi Pablo!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Jason C. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great amenities and reasonable prices for routine maintenance!"
I loved their amenities and the dealer’s rewards program which gives discounts for routine maintenance completed there. Very handy location as well.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/07/2018 03:14 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/09/2018

Hi Jason!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Verified Customer on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
This dealership always does great work at a great price.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/06/2018 08:08 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/07/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Susan Y. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Out in less than 45 mins."
Shortest time spent "waiting"! Didn't even get to finish what I brought along to do.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 03:23 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/07/2018

Hi Susan!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review.

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Donald Z. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service !"
Everything we ask to check, they checked! Our reserve key was not working and they fixed it! The only question I had afterwards is why did I get a message in the car about needing maintenance?? I had just taken the car for oil change!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/06/2018 09:39 AM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/07/2018

Hi Donald!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Luis P. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Louis P"
Service tech. was prompt and courteous. I had a scheduled appt. for 9:00 am for a door handle replacement. They started working on the car as soon as I arrived. In about a half hr. they completed the job. My son and I had danish and coffee while we waited. We were comfortable the entire time we were there. Excellent service.
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/05/2018 10:18 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/07/2018

Hi Luis!!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Laura G. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/05/2018 08:14 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/07/2018

Hi Laura!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Philip W. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A quality experience time after Time!!"
Always quick, and efficient. My time is very valuable to me, and the hyundai service team seems to get this!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 04:55 PM
Chelsea B., Reputation Manager at Roger Beasley Hyundai responded on 04/04/2018

I am so glad to hear that, Philip!!

We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
Displaying Review 1 - 20 of 987 in total