Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1227 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


Verified Customer
Kyle, TX
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Love this dealership!
This service department is always conscientious and courteous. I will definitely be using them again.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/14/2019

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

AG
Alexis G.
San Marcos, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Definitely would recommend
Great service!! Fast and friendly always
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/14/2019

Hi Alexis!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

TM
Therisa M.
Dripping Springs, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Excellent customer service!
The service department at Roger Beasley Hyundai Kyle goes above an beyond when it comes to customer service. Recently they did a brake service on my husband’s 2013 Sonata. They were punctual and performed the service plus did an engine check and a software update in the time allotment that my service advisor provided when the car was dropped off. Mark Luongo is always professional and to date has been spot on when it comes to estimating the amount of time it will take for our service. Also, David went above and beyond when it came to taking care of our car. Will definitely be returning to this location for servicing both our Hyundais.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/11/2019

Hi Therisa!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

CE
Christian E.
Buda, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Service center
Great work done by the service department.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/10/2019

Hi Christian!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

Verified Customer
San Marcos, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Oil change.
I believe since I bought the car there they should know what’s wrong with the car. The only thing they to improve is the waiting time it’s to long. But other then that there real nice and friendly. And they get the job done.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/04/2019

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. I want to apologize for the wait time, sometimes unexpected issues arise with other customers' vehicles and can cause our service department to be backed up. Regardless, I can imagine it was frustrating and I do apologize for that and will pass along this info to upper management. 

If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

CD
Chandrasekhar D.
Austin, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
great people and great service
Only one world they are experts. this was my second visit and i got free car wash both times :-)
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/04/2019

Hi Chandrasekhar,

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

DS
Douglas S.
Martindale, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Above and beyond service again
Roger Beasley Hyundai always does a great job when I go in for service.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/02/2019

Happy New Year, Douglas!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

JE
James E.
New Braunfels, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
The Cudtomer comes first.
Customer service goes from the top down. I was called by the General Manager, who explained the problem, and his recommendation for a solution. My problem was solved in a short period of time. That is Service.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/02/2019

Hi James!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

RV
Roberto V.
Lockhart, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/01/2019 Category: Service
appreciate your service. i am very pleased. thanks
your staff has always been very courteous, i have no complains.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/02/2019

Hi Roberto!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

Verified Customer
Buda, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/31/2018 Category: Service
service
Service is good, but would not buy another car from them.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 01/02/2019

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. I am sorry to hear you would not purchase another vehicle from us, is there a particular reason why?


If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

JG
Jo Ann G.
Kyle, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Excellent Service
RBH service department is always professional. I know I can count on them for great service every time.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/29/2018

Hi Jo Ann!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! 

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

AS
Allan S.
San Marcos, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Excellent customer care
This dealership seems to be well run. I am always kept informed when I'm there for service. We also bought here.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/29/2018

Hi Allan!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! 

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

MN
Mary N.
Austin, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Efficient and Effortless for the customer!
Great location to attend to all my vehicles needs.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/28/2018

Hi Mary!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

GM
Gilda M.
Driftwood, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Oil Change
I like the video they send explaining what they found. It’s keeping me informed while I wait.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/28/2018

Hi Gilda!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you!

From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

Verified Customer
Buda, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Excellent service
Service department treats me amazing! Mark is amazing! David is amazing! Anton is amazing! Thank you mark for taking good care of our vehicles!
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/27/2018

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

WX
Wenzhao X.
Austin, TX
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Good service
Bought a new car at this dealer and came back for maintenance service for a couple of times. Good service and friendly environment overall. This time they even record a video showing what is repaired.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/26/2018

Hi Wenzhao!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

DH
Deborah H.
San Marcos, TX
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Great service!
Always very accommodating and helpful.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/26/2018

Hi Deborah!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

FB
Fernando B.
Buda, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/22/2018 Category: Service
Friendly staff and quick service
Great service
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/24/2018

Hi Fernando,

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

SC
Stephanny C.
Kyle, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Great Service
I’ve already left another google review, but I’ll go ahead and leave this here too. I had quick service and kind employees attend me here at Roger Beasley Hyundai. This is the only location where I will be getting my car serviced from now on, as I no longer trust going to the Hyundai South Point Austin.
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/21/2018

Hi Stephanny!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager

LE
Lori E.
Austin, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Service
The service by David Johnson was over and above expectation!
Chelsea B., Reputation Manager from Roger Beasley Hyundai responded on 12/21/2018

Hi Lori!

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager