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Roger Beasley Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,718 Reviews)
71
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
91
Total ReScores
4.8
ReScore Average
71
Net Promoter Score ®

Business Details

About

Roger Beasley Hyundai is your Austin area Hyundai service and parts specialist. Our knowledgeable service staff is Hyundai certified and ready to help with all of your service needs. Roger Beasley Hyundai is your Austin area Hyundai service and parts specialist. Our knowledgeable service staff is Hyundai certified and ready to help with all of your service needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(512) 262-2020

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (US & Canada)
24795 I-35 Kyle, TX 78640
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,718 Reviews)

TB
gravatar
Teresa B.
Lockhart, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great addition
Stephanie is a great addition to your team. She kept me informed throughout the time I was there waiting for an oil change. My car was immediately given attention when I arrived for my appointment. She is very knowledgeable and a great asset.

Repaired my image of your service department. In January I had to have a headlight replaced. Car was not touched for an hour after I arrived for scheduled appointment. Took over 2 hours! Was not informed during process why it was taking so long. At least one person came in after me yet their car was ready before mine. Very frustrating!
Recommended
Alexandra I., Reputation Manager from Roger Beasley Hyundai responded on 03/13/2019 07:06 AM

Hi Teresa,

Thank you for sending us your feedback! We greatly appreciate you taking the time to send us a review. If you have any questions at all, please feel free to contact the dealership directly or you may message us on social media at: www.facebook.com/BeasleyHyundaiKyle/ and we will be sure to connect with you! From all of us at Roger Beasley Hyundai, we thank you for choosing to make us a part of your family!

 

Chelsea B.
Roger Beasley Hyundai
Customer Experience Manager
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