ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923108/5Overall Rating 4.6923108/5Overall Rating 4.6923108/5Overall Rating 4.6923108/5rating 4.6923108
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review about 24 hours ago
Mary W. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly excellent work timely"
every time ive come in I love the service offer very friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 02:56 PM
Bernard J. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survey"
Courtesy, knowledge of vehicles.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 07:14 PM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
From the first time that I've brought my vehicles in for service, Adrian has always made sure that I am taken care of.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 04:37 PM
Dionysos S. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
#huyndairocks
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:23 AM
Odis B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
My first time going was pleasant. They met me on the drive and ask what service I won’t they were friendly and courteous I was in and out in about a hour. I will be back.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 06:02 AM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"brake serviceff"
good service done fast
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 05:36 AM
Bentley J. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"mr"
the people
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/22/2017 03:53 AM
BOBBIE P. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Oil Change"
Took my car in for its first oil change. Was treated wonderfully. They even washes and vacuumed my car for me.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:32 PM
Melvin K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
It's a nice car lot and the employees are helpful and nice.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 01:47 PM
Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai service"
Everyone was friendly and helpful. I am satisfied and will go there the next time my vehicle needs service.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 12:59 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/21/2017

Good Morning,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Elvia V. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and reliable service"
Adrian Chapa always makes my.experience great and hassle free!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 12:19 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/21/2017

Good Morning Elvia,


I am Happy to hear Adrian and our Service Department are taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Michael S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremly Satisfied "
Attending to customers needs by staff from top to bottom
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 05:23 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/20/2017

Good Morning Michael,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Satisfied
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 06:44 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/20/2017

Good Morning,


I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Sharon O. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable "
Very good
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:24 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/20/2017

Good Morning Sharon,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 07:41 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/20/2017

Good Morning,


I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Firas H. on 11/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly service and quick turn around for repairs. Poor in communicating with car owners on recalls. "
Service was great. Unfortunately I wasn't informed on recalls that were on my vehicle and I ended up paying out of pocket on number of things that were now past due as far as recall. Never informed of the recalls and that in my opinion was very unprofessional. Would not recommend a Hyundai to anyone.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/17/2017 12:47 AM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/17/2017

Good Morning Firas,


I am Sorry to hear about the lack of communication between Hyundai and vehicle owners. You are welcome to contact us here at the dealership anytime you would like and have us pull up the information on your vehicle to see if there are any outstanding recalls on your vehicle. I would like to Thank you for taking the time to fill out our survey letting us know how we at the dealership are doing. This allows us to make adjustments to better serve our customers.


Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Brian S. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"90,000 mile service review"
Working with Adrian at Ron Carter Hyundai is always a winning experience. Adrian is always polite, concise and detailed in his explanation of work performed.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 03:05 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/17/2017

Good Morning Brian,


I am Happy to hear Adrian and our Service Department are taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.




Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Michael E. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service. "
Made appointment with Bryan Hemphill for maintenance. Greeted as soon as I arrived. I was put into a loaner very quickly. My car was ready and clean the next day. Thanks Bryan , thanks Hyundai.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:57 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/16/2017

Good Morning Michael,


I am Happy to hear Bryan and our Service Department are taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Daniel C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Always return to Ron Carter Hyundai to service our Genesis.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:08 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/16/2017

Good Morning Daniel,


I am Happy to hear  our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Sharon L. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is the best"
Service department is always efficient, polite, and thorough. So glad they are convenient...a plus!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 01:58 PM
Jeffery D., Service Manager at Ron Carter Hyundai responded on 11/16/2017

Good Morning Sharon,


I am Happy to hear our Service Department is taking Good care of you:)) I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.



Jeff Dach
Service Manager
Ron Carter Hyundai
281-283-7077
jdach@roncarterclearlake.com
Displaying Review 1 - 20 of 1925 in total