ReScore Reviews™ (13)

ReScore
Overall Rating 4.6923108/5Overall Rating 4.6923108/5Overall Rating 4.6923108/5Overall Rating 4.6923108/5rating 4.6923108
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Jason W. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Servuce"
This dealership was very friendly and helpful. Excellent service at a great price. Much less than the previous dealership I went to.
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 03:55 PM
Alireza G. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Time frame"
they manged all thing about my request and the service time was acceptable
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/23/2018
Service Type: Repair
Review Created: 04/25/2018 10:38 AM
Machone W. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick great"
Service was amazing. Thank you.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 07:13 PM
Henry A. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great team"
Dependable and reliable work...
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/24/2018 02:59 PM
Liji A. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great sedan"
I bought this sonata hybrid limited edition because I was using my previous same vehicle around 5 years and 180187 miles.
i bought this new sonata hybrid before I had a bad accident with my old hybrid,I am getting 43 miles/gal,Nice car,I love it
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/24/2018 02:58 PM
Verified Customer on 04/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely and Professional Service"
Service was as expected, timely and professional.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/24/2018 01:31 PM
Verified Customer on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt service"
after 5 yrs of servicing ny car at this dealership i must commend the service department for a job well done. KEEP UP THE GOOD WORK
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/24/2018 11:27 AM
Andres C. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil changed "
Definitely- Stepped up yalls game!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/24/2018 12:43 AM
JEFFERY D. at Ron Carter Hyundai responded on 04/24/2018

Good Morning Andres,


I am Happy to hear our Service Department is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Dennis W. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Sales!"
Ron Carter Hyundai does a great job from sales, to service, to finance. I always have a great visit.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 03:33 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/24/2018

Good Morning Dennis,


I am Happy to hear The Ron Carter Team is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Cal H. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and Out as Scheduled"
I am never disappointed by Ron Carter Hyundai! Their service staff and mechanics are competently professional. It was a positive experience as always with Adrian Chapa as my customer service representative.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/23/2018 02:52 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/24/2018

Good Morning Cal,


I am Happy to hear Adrian and our Service Department are taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

April W. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
This was my first time bringing my car into a dealership for service. I wasn’t exactly sure what I needed to do or what to expect. My service agent, Adrian Chapa, was awesome. He took great care of me and kept me updated on the service of my car. I will now be bringing my car to Ron Carter Hyundai anytime that I need service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/18/2018
Service Type: Repair
Review Created: 04/23/2018 12:54 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/24/2018

Good Morning April,


I am Happy to hear Adrian and our Service Department are taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Verified Customer on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service staff is super friendly and easy to work with!"
Easy to schedule an appointment, service staff great to work with, comfortable waiting area and I love that they wash the car after the service appointment!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/22/2018 01:02 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi,


I am Happy to hear our Service Department is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Cliff T. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service advisor and great service"
Great service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:47 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Cliff,


I am Happy to hear our Service Department is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Beena P. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"owner"
Adrian is the best. Very professional courteous and knowledgeable.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 05:24 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Beena,


I am Happy to hear Adrian and our Service Department are taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Anna C. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast quality service"
My oil change was done in a timely manner. Steven is always very friendly and was knowledgeable enough to answer any questions that I had.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 04:32 PM
Lynn H. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept."
Anytime I schedule with Carla and the service department everything always goes very smoothly and I couldn't be happier.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 04:29 PM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Lynn,


I am Happy to hear Karla and our Service Department are taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Douglas F. on 04/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tire replacement"
I provided comments on the last page.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 11:36 AM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Douglas,


I am Happy to hear our Service Department is taking Good care of you!! If you ever have a question about our work Please ask the advisor to show you and explain it to you. We want you to be comfortable. I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Juan D. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great reliable service "
One of the best services in town. Highly recommend
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/21/2018 08:01 AM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Juan,


I am Happy to hear our Service Department is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Monique F. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Simplicity "
The service dept. employee's at Ron Carter are friendly. They try to respect your time with quick quality service for your vehicle. They make atmosphere while you wait pleasant and comfy.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:21 AM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Monique,


I am Happy to hear our Service Department is taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

Elizabeth P. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The consultant. Adrian Chapa gets out his wat"
5 star
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/21/2018 05:01 AM
JEFFERY D. at Ron Carter Hyundai responded on 04/22/2018

Hi Elizabeth,


I am Happy to hear Adrian and our Service Department are taking Good care of you!! I would like to Thank you for your Business and for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future service needs.

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