Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,842 Reviews)

ReScore Reviews™ (97)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


Verified Customer
League City, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021 Category: Service
Always a great job
Have always gotten exceptional service with Ron Carter Service Department.

LB
Lisa B.
Friendswood, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2021 Category: Service
Easy in easy out.
Quick service in a comfortable setting.
PATRICK M. from Ron Carter Hyundai responded on 07/23/2021

Good evening Lisa,

I am happy to hear that Juan and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


AD
Abran D.
Harlingen, TX
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021 Category: Service
Service and Karla.
I always get treated with respect by all. I don't think I will would go else where
PATRICK M. from Ron Carter Hyundai responded on 07/20/2021

Good morning Abran,

I am happy to hear that Karla and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


JA
Joan A.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Wonderful Customer Focus
Adrian Chapa is an awesome service rep.
PATRICK M. from Ron Carter Hyundai responded on 07/08/2021

Good afternoon Joan,

I am happy to hear that Adrian and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


JE
Julio E.
Texas City, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021 Category: Service
Great Service
Very clean lobby have water for all customers and comfortable seating
PATRICK M. from Ron Carter Hyundai responded on 07/05/2021

Good morning Julio,

I am happy to hear that Juan and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


DH
Donald H.
Seabrook, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021 Category: Service
Friendly service
FRIENDLY SERVICE AND WAS KEPT UPDATED AS THEY WORKED ON THE CAR.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2021 Category: Service
Very. Rude
Upon the person in service was having a bad day and very rude
PATRICK M. from Ron Carter Hyundai responded on 07/01/2021

Good afternoon Donald,

We will be reaching out to you shortly regarding your recent service visit, thank you.


AL
Angelica L.
Houston, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2021 Category: Service
2017 tucson
Service and staff every rude
PATRICK M. from Ron Carter Hyundai responded on 06/30/2021

Good evening Angelica,

We will be reaching out to you shortly regarding your recent service visit, thank you.


JL
Juan L.
Dickinson, TX
2021 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021 Category: Service
so far grear service
great service drop off my car for oil change just as a walk in love it they call me when ready only takes a couple of hours.
PATRICK M. from Ron Carter Hyundai responded on 06/28/2021

Good afternoon Juan,

I am happy to hear that Juan and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


ZB
Zubiadah B.
Houston, TX
2021 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2021 Category: Service
Excellent service
The trade in went really smoothly so happy I got what I needed.
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning Zubiadah,

I am happy to hear that Karena and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


GW
Glenda W.
La Porte, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021 Category: Service
Service representative, Adrian Chappa.
My service representative, Adrian Chappa, is excellent. He gets my car serviced in record time.
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning Glenda,

I am happy to hear that Adrian and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


Verified Customer
Houston, TX
2021 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021 Category: Service
only good for service of car; dealership sales force is crooked as the day is long
My service representative at Ron Carter Hyundai is a gem and been there for me on various Hyundai cars (not all bought at Ron Carter thank goodness) since 2011.
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning,

I am happy to hear that Adrian and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. I'm sorry that you have had bad experiences with the Sales department previously. We look forward to helping you on your next maintenance visit. Thank you!


TM
Tyler M.
Houston, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021 Category: Service
Great service again!
Thanks Adrian.
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning Tyler,

I am happy to hear that Adrian and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


RM
Regina M.
Houston, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021 Category: Service
My review
Great dealership
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning Regina,

I am happy to hear that Billy and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


SA
Samer H A.
Friendswood, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021 Category: Service
Good Service
pro people
PATRICK M. from Ron Carter Hyundai responded on 06/21/2021

Good morning Samer,

I am happy to hear that Billy and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!


JG
Joseph G.
Houston, TX
2021 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2021 Category: Service
Ron Carter Hyundai is the best!
We love our cars and we bought all three of them At Ron Carter from Jared Howard a terrific salesman. Great service department! Juan our service manager is superb and so are the exceptional people who wash the cars after an oil change.
PATRICK M. from Ron Carter Hyundai responded on 06/14/2021

Good morning Joseph,

I am happy to hear that Juan, Harley and the rest of our Service team were able to take care of you during your recent visit. I would like to thank you for taking the time to complete this survey. We look forward to helping you on your next maintenance visit. Thank you!