Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

2568 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.7333307/5Overall Rating 4.7333307/5Overall Rating 4.7333307/5Overall Rating 4.7333307/5rating 4.7333307
Original
Overall Rating 2.06667/5Overall Rating 2.06667/5rating 2.06667rating 2.06667rating 2.06667
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JL
John L.
Pasadena, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly staff
Smiling faces and quality work in a timely manner

MS
Maryann S.
Houston, TX
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Pleasant No Hassle Service
It's a pleasure to bring our Hyundai for service at Ron Carter - no hassle, no frustration, just good service. Wished they were closer in to downtown!
JEFFERY D. from Ron Carter Hyundai responded on 09/19/2018

Good Morning Maryann,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


JV
Jeffrey V.
Friendswood, TX
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Good service
Friendly personnel and good service.
JEFFERY D. from Ron Carter Hyundai responded on 09/19/2018

Good Morning Jeffrey,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


LJ
Lori J.
Friendswood, TX
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Very pleasant experience
Quickly greeted once I pulled up. Waiting area very nice. Wait time was very reasonable. I will definitely return.
JEFFERY D. from Ron Carter Hyundai responded on 09/19/2018

Good Morning Lori,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


NC
Nelda C.
Houston, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service Department Great
My experience is always wonderful at Ron Carter Hyundai in Clear lake, the service department does an amazing job servicing the customers like myself. I leave with great satisfaction. Keep up the great work Service Department at Ron Carter Hyundai Clear Lake.
JEFFERY D. from Ron Carter Hyundai responded on 09/19/2018

Good Morning Nelda,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


CC
Cindy C.
Pasadena, TX
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Awesome Service..... Always
Brian in the service department is always my go to guy. Professional, Friendly, and always a pleasure to deal with for any service issues or maintenance.
JEFFERY D. from Ron Carter Hyundai responded on 09/19/2018

Good Morning Cindy,


I am Happy to hear that Bryan and our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Houston, TX
2018 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/16/2018 Category: Service
N/A
Na
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning,

I am Sorry to hear about your visit with our service deapartment. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. We use this feedback to make adjustments to better serve our customers.


MF
Monique F.
Texas City, TX
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Service
In for a routine oil service, waited in the comfortable lobby.
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning Monique,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


DR
Dagmar R.
Houston, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Oil change Service
Carla is an excellent service tech @ Hyundai. She makes sure that when she schedules my service it is what is needed to keep my Sonata running in top shape. She is very accommodating!
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning Dagmar,


I am Happy to hear that Karla and our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


BH
Belkis H.
Houston, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great place to go for your car service...
They have everything you need while you wait for your car to be ready...
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning Belkis,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


EC
Edward C.
Webster, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
My comment
They are very friendly and efficient.
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning Edward,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


BC
Brandy C.
Webster, TX
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Adrian is great
Adrian is always helpful and friendly. I even ask for him when trying to service my other car at that "other" dealership. Lol!
JEFFERY D. from Ron Carter Hyundai responded on 09/17/2018

Good Morning Brandy,


I am Happy to hear that Adrian and our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Houston, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Adrian is great! Helps in every way’
Great over all
JEFFERY D. from Ron Carter Hyundai responded on 09/15/2018

Good Morning,


I am Happy to hear that Adrian and our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


DF
Douglas F.
Pearland, TX
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Overview
Friendly people doing what I expect from a dealership.
JEFFERY D. from Ron Carter Hyundai responded on 09/14/2018

Hi Douglas,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


MV
Mary V.
Houston, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Returning from a road trip to Florida
Even though I was late for my appointment they completed the required services within an hour.
JEFFERY D. from Ron Carter Hyundai responded on 09/14/2018

Hi Mary,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


PS
Portia S.
Pearland, TX
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
fast service
fast service
JEFFERY D. from Ron Carter Hyundai responded on 09/14/2018

Hi Portia,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Houston, TX
2016 Hyundai Accent
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/12/2018 Category: Service
Great customer service
Service was great. Wait time, not so great. Not sure if they had a lot of vehicles to service or what but wait time was rather longer than expected. Overall, I would return.
JEFFERY D. from Ron Carter Hyundai responded on 09/12/2018

Hi,

I am Sorry to hear about your wait time in service. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. This allows us to make adjustments to better serve our customers.


RK
Rajendra K.
Webster, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/10/2018 Category: Service
Wonderful 🤔
Spend 30-40k for brand new vehicle and start playing full price even for oil change from first service .
JEFFERY D. from Ron Carter Hyundai responded on 09/11/2018

Good Morning Rajendra,

I am Sorry to hear about your visit with our service department. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. This allows us to make adjustments to better serve our customers.


Verified Customer
Stafford, TX
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Oil change / wash and vacuum
Everything was done in a timely manner.
JEFFERY D. from Ron Carter Hyundai responded on 09/11/2018

Good Morning,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


GK
Gerald K.
Houston, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Their to help, even after time cutoff
Their to help, even after time cutoff
JEFFERY D. from Ron Carter Hyundai responded on 09/11/2018

Good Monring Gerald,


I am Happy to hear that our Service Team took Good care of you. I would like to Thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.