Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(3,623 Reviews)

ReScore Reviews™ (43)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
96% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


Verified Customer
League City, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020 Category: Service
Service.
Customer service is always great.

TM
Thelma M.
Pasadena, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020 Category: Service
Awesome
Adrian Chapa went above and beyond to make sure we where taken care of.
PATRICK M. from Ron Carter Hyundai responded on 07/13/2020

Good afternoon Thelma,

I am happy to hear that Adrian and the rest of our Service Team were able to take care of you during your recent service visit.  I would like to thank you for taking the time to complete this survey.  We look forward to helping you on your next maintenance visit.


CP
Chris P.
Houston, TX
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Excellent services!
Billy and the team took good care of my car and quickly. The best Hyundai dealer for service.
PATRICK M. from Ron Carter Hyundai responded on 07/13/2020

Good morning Chris,

I am happy to hear that Billy and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


JH
Jason & Cristina H.
Alvin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
CJ made our buying a Huydai car at Ron Carter an enjoyable & knowledge exciting experience.
Office space is comfortably spacious. CJ, Salesman, is very attentive to our car needs. He is very knowledgeable about the cars n matched us with our financial abilities in purchasing the right Huydai.
I highly recommend CJ,salesman, to Everyone.
PATRICK M. from Ron Carter Hyundai responded on 07/13/2020

Good morning Mr. & Mrs. Hernandez,

I am happy to hear that our Sales and Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


TC
Tessie C.
La Porte, TX
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
Workers like Juan
EXCELLENT SERVICE !
PATRICK M. from Ron Carter Hyundai responded on 07/09/2020

Good afternoon Tessie,

I am happy to hear that Juan and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Pearland, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
Excellent
Very nice and no problems
PATRICK M. from Ron Carter Hyundai responded on 07/09/2020

Good afternoon,

I am happy to hear that Juan and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


AS
Audrey S.
Seabrook, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020 Category: Service
Adrian Chappa - Service Dept
Adrian is an asset to your dealership. Always professional, courteous, and returns phone calls promptly to update on the vehicles issue. Softspoken and a gentleman.
PATRICK M. from Ron Carter Hyundai responded on 07/09/2020

Good morning Audrey,

I am happy to hear that Adrian and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


BT
Bonita T.
Alvin, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Extremely eager to please customers..
Timely.
Always automatically arranges a free loaner if a greater than one hour service is expected.
Service agents are always friendly & efficient
PATRICK M. from Ron Carter Hyundai responded on 07/09/2020

Good morning Bonita,

I am happy to hear that Juan and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


TC
Thomas C.
Houston, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Best dealership in TX
Mr Adrian Chapster is the reason I come to this location, he takes some great care of me n my baby Kona. Best dealership in Texas!
PATRICK M. from Ron Carter Hyundai responded on 07/09/2020

Good morning Thomas,

I am happy to hear that Adrian and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


JT
Juana T.
Pearland, TX
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2020 Category: Service
Papacarlos
I had an excellent service with my advisor Adrian, very good dealership.
PATRICK M. from Ron Carter Hyundai responded on 07/06/2020

Good morning Juana,

I am happy to hear that Adrian and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Pasadena, TX
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2020 Category: Service
Great customer service
Ryan Litton was amazing. Thank you!!
PATRICK M. from Ron Carter Hyundai responded on 07/06/2020

Good morning,

I am happy to hear that our Sales and Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


Verified Customer
Pearland, TX
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2020 Category: Service
Excellent Experience
Very good transaction from beginning to end!
PATRICK M. from Ron Carter Hyundai responded on 07/06/2020

Good morning,

I am happy to hear that Juan and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


VD
Veronica D.
Webster, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Service department is great
Took my car for a service appointment, my service advisor Adrian was very polite, he put me in a loaner car in no time. My car was serviced in a prompt manner and was given back to me washed and well serviced. Adrian is very knowledgeable, he took the time to advice me on what to do with my car, not pushy at all like other places I have been to. I only take my car to Ron Carter Hyundai from here on.
PATRICK M. from Ron Carter Hyundai responded on 07/03/2020

Good morning Veronica,

I am happy to hear that Adrian and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


HD
Hj D.
Fresno, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
Great service
Karla is always accomodating, courteous and efficient.
PATRICK M. from Ron Carter Hyundai responded on 07/03/2020

Good morning Hj,

I am happy to hear that Karla and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.


BC
Brain C.
Spring, TX
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020 Category: Service
attitude
from the time i walked in the building everyone had a smile and was willing to assist me.
PATRICK M. from Ron Carter Hyundai responded on 07/03/2020

Good morning Brian,

I am happy to hear that Harley and the rest of our Service Team took good care of you! I would like to thank you for taking the time to fill out our survey letting us know how we are doing. I hope to see you back for your future maintenance needs.