Reviews
JB
JONATHAN B.
Los Angeles, CA
Toyota Prius
Verified Customer
Honest, Friendly, and Caring
I have depended on Lily (Rony's sister) who runs his Mar Vista store, for over 10 years and she always comes through for me. When my car would not start, she even came to my house to help! Hey Rony: Time to make your sister an even partner because you couldn't have that second store without her.
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you Jonathan for noticing the hard work that we do. We try to keep our clients happy.
KA
Kaitlin A.
Los Angeles, CA
Volkswagen Jetta
Verified Customer
Kaitlin said the business was extremely helpful, they had her vehicle ready within a day, and did not charge her for a diagnostic. She stated the staff were really great, and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello Kaitlin, thank you for the great review!
CH
Chris H.
Santa Monica, CA
BMW 528e
Verified Customer
Chris said the service provided by this business was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you Chris, glad to see we got it right for you.
MA
MOE A.
Los Angeles, CA
Chevrolet Express
Verified Customer
Honest and reliable mechanic shop
Rony and Lily have always been a pleasure to deal with. They are always accommodating to my schedule.
The level of service is excellent, pricing is reasonable and they are nice people too.
The level of service is excellent, pricing is reasonable and they are nice people too.
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello Moe, thank you for taking the time to tell everyone how pleased you are with our service. It really means a loy to us all.
YE
Yadi E.
Encino, CA
Toyota Camry
Verified Customer
Yadi said the service was good and he liked it there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you Yadi, we hope to see you again soon!
JL
JOHN L.
Los Angeles, CA
Toyota Corolla
Verified Customer
I love Rony's!
excellent service and fair prices
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Thanks John, we try to keep to keep our clients happy.
SP
Stefania P.
Los Angeles, CA
Toyota RAV4
Verified Customer
Stefania said the business always treats her well. They have good prices and take good care of vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello Stefania, we really appreciate the great review. We're always here to help.
VG
Victor G.
Los Angeles, CA
Nissan Rogue
Verified Customer
Victor said this business has really good service and it's a good place to go.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thanks Victor, we are glad you're pleased with our service.
DM
Douglas M.
Los Angeles, CA
Mercedes-Benz 300D
Verified Customer
Douglas said the business does a good job. They are very personable and fair. He has been a satisfied customer for awhile.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you for the great review, Douglas. We're always glad to help.
MM
Marissa M.
Venice, CA
Honda Accord
Verified Customer
Marissa said she did not have a good experience with this business. She noted there was a miscommunication from the start. She had concerns about her vehicle and when she told them about them, they said they would do what they could. When she went to pick up the vehicle, they told her they did not have enough time. She also noted they just rambled on.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/30/2017
Hi Marissa, I'm sorry we could not help you this time. In the future we suggest to making an appointment, as the day that you came to our shop we were completely booked for the day. Again thanks for stopping by.
OG
Omar G.
Los Angeles, CA
Scion xB
Verified Customer
Omar said this business is the best. They provide good service, have good prices and they are convenient.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thanks Omar for taking the time to write the great review! We try to keep our clients happy.
DR
Duncan R.
Los Angeles, CA
Mazda 3
Verified Customer
Duncan said the business was very good at communicating what needed to be done and how much it would cost. It all happened efficiently.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello, Duncan. Thank you for noticing our hard work.
HH
HOWARD H.
Los Angeles, CA
Toyota Camry
Verified Customer
5
They are fair with there prices. We also live next store to the shop.
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Hello, Howard. Thank you for the great review.
ER
Ellen R.
Los Angeles, CA
Toyota Prius
Verified Customer
Great Mechanics
These are great mechanics and they care about what they do. You feel like family there and they do good work.
Recommended
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you for the great review, Ellen!
GC
Giovanni C.
Los Angeles, CA
Ford Pickup
Verified Customer
Giovanni said he has been a customer at this business for a long time and they are a very trustworthy facility to go to. He trusts them. They are being honest when they let customers know they have found something wrong.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you Giovanni. We really appreciate the great review. We try to keep our clients happy.
EC
ERICKA C.
Los Angeles, CA
Infiniti I35
Verified Customer
great affordable, and friendly service!!
I love rony's car pros because they make sure ny car is running in great safe conditions. I high recommend you make this your place to go for all your mechanical and body work!!
Recommended
Rony H. from Rony's Car Pros responded on 03/27/2017
Thank you Erica for taking the time to review us and thanks for choosing Rony’s Car Pros.
BC
BILL C.
Culver City, CA
Toyota Tundra
Verified Customer
Trustworthy, knowledgeable, excellence in customer service, fair pricing
Excellent auto repair business.
Recommended
Rony H. from Rony's Car Pros responded on 03/27/2017
Thanks Bill, we really appreciate your great review! We try hard to keep our clients happy.
JG
Jaime G.
Los Angeles, CA
Honda Odyssey
Verified Customer
Jaime said he liked the service this business provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/27/2017
Thanks Jaime for your kind comments we really appreciate them.
SW
Sydney W.
Venice, CA
Lexus IS 250
Verified Customer
Sydney said she has been going to this business for over a decade. She really trusts Rony. They never over estimate their service, and they don't do any unnecessary work. Their employee, Lilly personally drove her home when her vehicle was in for service. They always go the extra mile and she would recommend them to everybody.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 03/23/2017
Sydney, thanks for taking the time to review us we really appreciate your great review.
BC
Brian C.
Los Angeles, CA
Nissan Altima
Verified Customer
Brian said they are reliable. He has worked with Lilly and Rony for quite awhile. They were to first to come to mind when his girlfriend needed her vehicle fixed. They are friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 04/25/2017
Thank you for always keeping Rony's Car Pros in mind.