Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

217 Reviews

96% Would Recommend
Latest Review about 16 hours ago

Reviews


MY
Mary Y.
California
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Mary said the business fit her in at the end of the day, took their time to do the inspection, and explained repairs that were needed.
This review was collected via phone interview by Customer Research Inc.

AA
Alana A.
Venice, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Alana said the staff fixed her vehicle and now there are no problems.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/23/2018

Dear Alana, Thank you for giving us a perfect rating. We are happy to hear there are no problems with your car. Take care!


TM
Tony M.
Los Angeles, CA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Tony said the business has great service and customer service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/23/2018

Thank you Tony for your positive comments. I am so glad that you are happy with the service.


BG
Barbara G.
Los Angeles, CA
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Barbara said she liked all the staff. She was very impressed with the lady who helped her because she knew what she was doing.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/23/2018

Dear Barbara. Thank you for taking the time to review us. I am very pleased to hear that.


BP
BRIAN P.
Los Angeles, CA
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
problem(s) solved
Thanks to Lily and Rony and the great crew at Rony's Car Pros, another odd problem with the suspension of my older Liincoln was well diagnosed and repairs made in rapid time. The mechanics noticed an intermittent rough idle and, without me asking, examined the motor to find a failed PCV hose, which was also repaired at minimal cost.
THanks again!
Rony H. from Rony's Car Pros responded on 01/23/2018

Thank you for the kind words, Brian! We're so happy your visit at Ronys Car Pros went so smoothly. We'd love to continue providing great service to awesome customers like you.


TB
Tom B.
Los Angeles, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Tom said the business is very reliable and trustworthy.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/23/2018

Tom, Thankyou for being a loyal customer.


JL
Jesse L.
Los Angeles, CA
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Jesse said he was referred to this business. The staff did what was supposed to be done.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017 Category: Service
Justin said the business was very quick, friendly, and did exactly what was needed to be done. He stated he would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

ET
Eli T.
Culver City, CA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Eli said that the business got everything done in the time frame he asked for, and it all seems to be working fine.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Los Angeles, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Kimberly said the staff explains what services are needed and they advise him of any options. Ronnie ensured him that the job was done right. He provided great customer service.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
California
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Ken said the employees are honest, and do good work. The business is a little expensive.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
California
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Chris said the business is quick. They got the job done and he recommends them.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Los Angeles, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Christopher said the business always does awesome work.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
California
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Tim said this business met his expectations.
This review was collected via phone interview by Customer Research Inc.

GL
Genaro L.
Inglewood, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Genaro said he has known the business for a long time. The customer service was nice. They were very professional and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

GG
Gustavo G.
La Puente, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Gustavo said this business broke one of the handles on his shift mount, then told him it was already broken. It was kind of pricey, too. For the reasons specified, he would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BM
BRANDON M.
Los Angeles, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Rear-View Mirror Installment
Great service - fast and easy.
Rony H. from Rony's Car Pros responded on 11/30/2017

Thankyou Brandon for a great review! We look forward to seeing you for future repairs here at Ronys Car Pros.


LB
Lucas B.
California
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Lucas said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/30/2017

Thankyou Lucas for taking the time to review us! We really appreciate you.


JT
Jordan T.
Santa Monica, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Jordan said the staff was clear on what was wrong with the vehicle and they were willing to work with him. The staff were helpful and it was done in a timely matter.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/30/2017

Thankyou Jordan for a great review!


IS
Ivan S.
Los Angeles, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Ivan said the staff at this business were very nice and they did good work.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/30/2017

Thank you very much for such a great review! We work really hard to keep our customers happy. We hope to you again. 


Displaying Review 81 - 100 of 217 in total