Roosevelt Auto Body Collision 1 University


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1568 Reviews

98% Would Recommend
Latest Review 1 day ago
Peter C. on 11/23/2017
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Peter said the business did an excellent job and their customer service was good.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/23/2017
This review was collected via phone interview by Customer Research Inc.
Joe K. on 11/20/2017
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Joe said he has been there quite a few times. They are always prompt and friendly. They do a great job.
Category: Collision
Service Date: 10/27/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer S. on 11/19/2017
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Jennifer said the business is good. She is unsure if she received an explanation of the repair process And she did not have any interaction with anyone at the facility.
Category: Collision
Service Date: 10/26/2017
Review Created: 11/19/2017
This review was collected via phone interview by Customer Research Inc.
Katherine L. on 11/19/2017
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Katherine said the business is great to work with and got the work done.
Category: Collision
Service Date: 10/30/2017
Review Created: 11/19/2017
This review was collected via phone interview by Customer Research Inc.
Kiana J. on 11/19/2017
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Kiana said this business was really good at keeping in touch with her about when to bring her vehicle in and when to pick it up. They were really good at helping her understand what needed to be done.
Category: Collision
Service Date: 10/10/2017
Review Created: 11/19/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 11/16/2017
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Andrew said he had to return his vehicle. They had to fix part of the paint work. They scratched his vehicle and had to fix it.
Category: Collision
Service Date: 10/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Justin A. on 11/16/2017
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Justin said they did what they said they would do. It was done when they said it would be done. The staff was friendly and helpful throughout the process.
Category: Collision
Service Date: 10/27/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Annette E. on 11/15/2017
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Annette said the business was really great except there was weird interaction with one person but other than that her experience was good.
Category: Collision
Service Date: 10/19/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Chris G. on 11/14/2017
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Chris said it was great.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Sabrina B. on 11/14/2017
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Sabrina said the business provided good customer service. They went above and beyond to get her scheduled.
Category: Collision
Service Date: 10/23/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Paul H. on 11/14/2017
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Paul said they did a good job.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Terri N. on 11/12/2017
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Terri said this business was really great.
Category: Collision
Service Date: 10/20/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Suzanne B. on 11/12/2017
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Suzanne said this business had exceptional customer service. They answered all her questions and put her vehicle back together good as new as they promised. They were wonderful.
Category: Collision
Service Date: 10/18/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Eric Q. on 11/12/2017
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Eric said this business was nice, pleasant and easy to work with. There was no paint work performed. His vehicle was not returned to him the way he had it on the inside.
Category: Collision
Service Date: 10/11/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Chelsey L. on 11/12/2017
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Chelsey said this business is very knowledgeable and they know what they are doing. The panels they put in near the windshield are not straight.
Category: Collision
Service Date: 10/26/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Nils R. on 11/12/2017
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Nils said the business was good.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Sally J. on 11/12/2017
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Sally said it was great work but they are lacking in their customer service. They could use some front desk help. She had accidentally deleted a voice mail from the business. She called half an hour later and did not appreciate the lecture she received regarding that. She lives quite a distance from the business and had trouble getting specifics about the timing involved. She had to arrange the rental and felt they did not display real concern about her situation. She did not receive a specific explanation of the repair process. She had to call to check on the statusof the vehicle. The lobby is small and not welcoming.
Category: Collision
Service Date: 10/20/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Audrey L. on 10/19/2017
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Audrey said the business was quick, easy and very helpful.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Jacob O. on 10/19/2017
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Jacob said the business is prompt and they communicated well. They washed the vehicle.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Ted P. on 10/18/2017
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Spoke with Daryl. She said the staff at this business is always great to her. There was no paint work performed.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1568 in total