Roosevelt Auto Body Collision 1 University


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1592 Reviews

98% Would Recommend
Latest Review 3 months ago
Adrienne M. on 01/31/2018
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Adrienne said the communication was a bit abrupt and the staff could have been kinder.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Zandra R. on 01/24/2018
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Zandra said everything went smoothly.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Michael D. on 01/23/2018
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Spoke with Julie. She said the service was fast, efficient and professional.
Category: Collision
Service Date: 12/27/2017
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Mariah R. on 01/19/2018
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Mariah said her overall experience was great. The repair work was done beautifully. They finished before the estimated time frame. Everyone was very pleasant. She was pleased with the outcome and she appreciates them.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Nancy D. on 01/16/2018
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Nancy said the staff members are pleasant, and good with the estimate. They are not condescending. The work is done on time, and the facility is clean.
Category: Collision
Service Date: 12/14/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Jim D. on 01/16/2018
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Jim said he is likely to recommend this business to friends and family.
Category: Collision
Service Date: 12/15/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Peter H. on 01/16/2018
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Peter said the employees were good. There were times they should have called him due to delays. Instead, he had to call the business himself.
Category: Collision
Service Date: 12/19/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Stephen K. on 01/16/2018
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Stepen said the facility provided great customer service. He was happy with the labor. He does not recollect being contacted during the repair process.
Category: Collision
Service Date: 12/15/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Marcia M. on 01/16/2018
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Marcia said the business did great work. However, there was a miscommunication about when the vehicle would be finished. There was additional damage found and more parts needed to be ordered to complete the repair. Somehow the notification of the 3 extra days that would be required never got to her.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Edward W. on 01/16/2018
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Edward said the employees had open communication and they did a good job.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Mitzi C. on 12/28/2017
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Mitzi said this business is honest and the work is done properly and in the time they estimate. There was no paint work performed. The employees have always been very pleasant, responsive and friendly.
Category: Collision
Service Date: 11/15/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Sarah H. on 12/26/2017
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Sarah said they are very good at what they do. The communication was good and everything was perfect.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Kirk M. on 12/21/2017
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Kirk said the business is very efficient and professional. They do very good work.
Category: Collision
Service Date: 11/28/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Kylie T. on 12/21/2017
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Kylie said the repair was simple and easy. The mirror work was self-explanatory. The staff just called her when it was done. Getting the parts was a hassle and took a month.
Category: Collision
Service Date: 11/21/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 12/21/2017
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Paul said the staff didn't tell him anything during the repair process. The work was done efficiently and on time.
Category: Collision
Service Date: 11/09/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Nancy H. on 12/21/2017
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Spoke with Maryellen. She said the business was very prompt and let her know when it was going to be ready.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Peter C. on 12/19/2017
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Peter said the estimate was accurate. They were up front and they were done in a timely manner.
Category: Collision
Service Date: 11/20/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Cecilia T. on 12/19/2017
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Cecilia said this business was communicative and explained things well to her.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Guy W. on 12/19/2017
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Guy said they did what they said they would do.
Category: Collision
Service Date: 11/27/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Lisa E. on 12/17/2017
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Lisa said the staff did a great job.
Category: Collision
Service Date: 11/28/2017
Review Created: 12/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1592 in total