Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

390 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
94% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews


TA
Tanya A.
Roswell, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Love that place!
I love my car and the great team at Hyundai, Roswell NM. I feel always welcomed there. I will not take my car to any other mechanics in town. They have the best! The cars they have there are awesome. I love my Elantra. The sale team are so nice. They completely understood what I was looking for in a car. And they helped me with my dream car at a awesome price. I couldn’t be more happier with Hyundai. I love that place!!!! They are like old friends.

RR
Robert R.
Roswell, NM
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Roswell Hyundai Service Department Great Job!!
I wanted to buy new tires for my Vera Cruz so the service
Department ordered them for me and when they came in they
Installed them for me before the New Year. I also had the front
End alignment done at the same time. I’m very satisfied with
The promptness of the tires coming in and appreciated the
Quick service on getting the tires installed. My car drives much
Better now! I am very happy with everything! Thanks, Becky Ruzek

LM
Luis M.
Roswell, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Good customer service
Employees were very helpful and informative

GB
Gregory B.
Roswell, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
REVIEW
see comments

Verified Customer
Roswell, NM
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Oil change and tire rotation
Quick and efficient with a nice place to hangout, read, and nosh with coffee.
LUKE G., Service Manager from Roswell Hyundai responded on 12/06/2018

Thank you so much for the nice comments. If you need anything contact us!

Luke Grant
Service Manager
575-623-5860
lgrant@kagnm.com

MP
Manuel P.
Roswell, NM
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Great service
Quick and trustworthy

Verified Customer
Artesia, NM
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/29/2018 Category: Service
Oil changed
Dirtied the interior of my car
LUKE G., Service Manager from Roswell Hyundai responded on 11/29/2018

I am so sorry that you has this type of expierence at our dealership. I do apperciate you answering my call and letting me resolve this issue for you. If you have any more concerns please reach out to me. Thank you for being a customer of Roswell Hyundai.

Luke Grant
Service Manager
575-623-5860
lgrant@kagnm.com

AW
Amy W.
Roswell, NM
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Great Customer Service
Great customer services!

JR
Joyce R.
Red Oak, OK
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
SERVICE
EXCELLENT

LC
Luis C.
Roswell, NM
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Great Service
Great service

Verified Customer
Hobbs, NM
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/09/2018 Category: Service
Car
No
LUKE G., Service Manager from Roswell Hyundai responded on 11/10/2018

I am sorry that you felt your experince was not toyour satisfaction. I have tried reaching out to you. You can contact me with my information below.

Luke Grant
Service Manager
575-623-5860
lgrant@kagnm.com

GH
Gary H.
Roswell, NM
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Nice people
The helpful friendly staff
LUKE G., Service Manager from Roswell Hyundai responded on 11/08/2018

Thank you For being a great customer! We look forward to helping you again!

Luke Grant
Service Manager
575-623-5860
lgrant@kagnm.com

PS
Paige S.
Roswell, NM
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great people
Very good response time!
LUKE G., Service Manager from Roswell Hyundai responded on 11/07/2018

Thank you for the review! Please let us know if there is anything we can do for you!!

Luke Grant
Service Manager
575-623-5860
lgrant@kagnm.com

RR
Robert R.
Roswell, NM
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Rebecca R
I got my car right in for service. The car was checked over and was serviced with all of the things it needed. The service department did a good job and I picked up my vehicle by the end of the day. Thanks for the efficient and quick service.

Verified Customer
Roswell, NM
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2018 Category: Service
Fine
All went well. The prices were a bit high.

JW
Jeff W.
Roswell, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Excellent job taking care of my daughter's Hyundai
Great service. Luke Grant and his staff is amazing

LY
Lonnie Y.
Carlsbad, NM
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
quick and friendly
Had no issues, everything was took care of and I was.on my way back to carlsbad

Verified Customer
Roswell, NM
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018 Category: Service
oil stains
driver seat had oil stains when i got it back.
LUKE G., Service Manager from Roswell Hyundai responded on 10/19/2018

Disgruntled Ex-employee of the dealership


KF
Kalin F.
Mescalero, NM
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Fast, easy, explains what’s wrong with my car.
I didn’t receive a sticker to show when my next oil change was scheduled/supposed to be. Other than that services were great!

Verified Customer
Roswell, NM
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
20K Service
Went very well