ReScore Reviews™ (16)

ReScore
Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5Overall Rating 4.3749987/5rating 4.3749987
Original
Overall Rating 2.1875/5Overall Rating 2.1875/5rating 2.1875rating 2.1875rating 2.1875
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Gus W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service! Friendly people!"
Service was only what my car needed; no more no less.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:51 AM
Gerard R. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People and service"
Love this place. The only thing I forgot to write down for a 5,000.00 mile oil change instead of 3,000.00 I wish they would ask. I circleD oil change just totally forgot. But, I love this place. The service is great.. people are so friendly. It's welcoming. Excellant place. Love it.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:45 AM
Sheila T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John service manager "
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 04:44 PM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/19/2017

Thank you.
We appreciate your business and you taking time out of your busy day to complete the survey.
We look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Christine D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Josh was very nice and helpful
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 10:37 AM
Christian R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
great service! Best Coffee! :)
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:32 PM
Michael M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1"
1
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 02:02 PM
Mary M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service !"
With customer service and in inviting environment
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 12:31 PM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice dealership"
I love this dealership, best yet!
Vehicle: 2017 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:06 AM
Kara R. at Route 2 Hyundai responded on 10/18/2017

Thank you for taking the time to add such a nice comment about our dealership. We appreciate the 5 star review and we look forward to working with you again. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
JEFFREY L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Done very fast
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:13 AM
Kara R. at Route 2 Hyundai responded on 10/18/2017

Thank you for taking the time to write us this AWESOME 5 star review, we really appreciate it. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Diane K. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Very professional kept me informed about everything they were doing.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/15/2017 01:40 PM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for taking the time to perform the survey.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
WILLIAM W. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
it is not as good as competitor
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:58 AM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for your business and for taking the time to fill out our survey. I would like to discuss what our competitors are doing better, please give me a call at your convenience and let me know.
We appreciate your feedback.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience "
Friendly staff. My family has been in business with them for years.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:47 PM
27698758819be9dcf6cc1e890252c9c5?s=28
John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for your business and your feedback
We look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Doreen H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Great service and wonderful people!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 04:50 PM
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John S., Service and Parts Director at Route 2 Hyundai responded on 10/16/2017

Thank you for taking time out of your busy day to complete our survey.
We appreciate your business and look forward to seeing you again

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com
Edward B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good recall visit"
They did the required work and I got an oil change in, probably required with the nature of the recall. I also got my inspection sticker, tires checked and a car wash
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 12:56 PM
Kara R. at Route 2 Hyundai responded on 10/13/2017

Thank you for the great review. I know it says you may not be back for service again but we appreciate the 5 stars. Hey, you never know if you'll be back for another recall. :)

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality cars and great service "
Route 2 Hyundai is a great dealership. First Hyundai makes a great and reliable automobile
But Rte 2 Hyundai makes the buying experience easy with little pressure. You. An walk in and walk out with the car you want in two hours. The the great experience continues with their service. A comprehensive blend of emails, mail and telephone contact to help you stay on top of service. Then the experience of bringing your car for service is also so easy. Wendy at the service desk is a dream customer service representative who made the experience so comfortable and easy.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 10:13 AM
Kara R. at Route 2 Hyundai responded on 10/13/2017

WOW, we really appreciate all of the great details that you added to your review. Reading a review like yours reminds us why we love our job.  I will make sure WENDY reads it. Again, thank you very much.

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Jonathan A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super service "
5
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:36 PM
Kara R. at Route 2 Hyundai responded on 10/13/2017

Thank you for taking the time to write us the great 5- star review. We really appreciate it .

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
PHILIP J. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What service should be"
Here is my problem. The service was done on time. The staff was friendly and efficient.The facilities were neat and clean. I other words the staff did their job. so yes I gave them 5 stars for doing their job well.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:36 PM
Kara R. at Route 2 Hyundai responded on 10/12/2017

We really appreciate you taking the time to write us a great 5 star review and thank you for adding wonderful details regarding your service. We look forward to working with you again. 

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Victoria W. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
The ladies was fabulous in and out in know time
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:06 AM
Kara R. at Route 2 Hyundai responded on 10/12/2017

Thank you very much for the awesome review. Wendy will really appreciate the fabulous comment that you wrote about her.

Kara Richard
Service Coordinator
RTE 2 HYUNDAI
978-534-9999
Krichard@RTE2HYUNDAI.com
Brian C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenance Service"
Everything requested was handled in a professional and timely manner. Additionally, results provided me were informative and more than originally requested. Fantastic work.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:50 PM
John S., Parts and Service Director at Route 2 Hyundai responded on 10/11/2017

We really appreciate you taking the time to add wonderful comments about our service department. Thank you very much and we look forward to working with you again. 

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
service@rte2hyundai.com
Leroy G. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Leroy Gibbs"
Excellent service
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:13 PM
John S., Parts and Service Director at Route 2 Hyundai responded on 10/11/2017

Thank you for taking the time to write Wendy a great review. I will make sure she gets to read it. 

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
service@rte2hyundai.com
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