Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1765 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 4.4999981/5Overall Rating 4.4999981/5Overall Rating 4.4999981/5Overall Rating 4.4999981/5rating 4.4999981
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Acton, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Quick and Reliable Service
Easy to deal with. Courteous, professional and did the job quickly!
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/21/2019

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

KG
Kelly G.
Berlin, MA
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Rte 2 hyundai
My advisor Joe Decarolis guided me in the right decisions for the day to care for my vehicle.. I was grateful for his support and help..
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/21/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Boston, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great Service
Friendly staff. Staff keeps you updated with the status of your car and recommendations if needed.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/19/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

WM
Walter M.
Holden, MA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
great dealership
your employees
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/19/2019

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

DD
David D.
Fitchburg, MA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Extremely happy!
Joe and the team at Rte 2 really helped me out! My engine was part of a recall, and they worked with Hyundai USA to get me a new engine within just over 3 weeks! As you can imagine it was stressful to learn I needed a new engine. Especially at Christmas time!

Thanks tons.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/19/2019

Thank you for the great feedback.
I am glad we were able to help out and got you back up and running.
thank you so much for the pastries the boys loved them!!!

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

JL
Jeffrey L.
Winchendon, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Great Service
Your service staff is just great, what else can I say
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/19/2019

Thank you for the fantastic feedback.
Always a pleasure seeing you and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Fitchburg, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
great
great service
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/18/2019

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

ST
Sheila T.
Westminster, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Accommodations Plus!
John and Joe are the best! Always accommodating my difficult schedule and vehicle needs.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/18/2019

Thank you for the great feedback.
We appreciate your business and always look forward to seeing you.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

SW
Sandra W.
Lunenburg, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
Excellent service and quick.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/18/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

VW
Victoria W.
Fitchburg, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Location
I live and work here in town so very convenient to make Apts to drop off and pick up. Nice to know the service people and to keep the history of all the work and services on your car I appreciate all that Hyundai do
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/18/2019

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

EF
Eileen F.
Worcester, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service
Service was done in a fair amount of time.complimentary car wash is nice
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/17/2019

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

BC
Brian C.
Leominster, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
15k Maintenance Service
Outstanding work which was completed approx 45 min early.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/16/2019

Thank you
We appreciate the great feedback and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

DB
Dashia B.
Millbury, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/15/2019 Category: Service
Take your service somewhere else
That’s what I was told by the service department, that’s what I believe I will do
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/17/2019

I apologize we had to move your seat. We have some pretty big guys in the service department and need to be able to safely move your vehicle around. I would like to personally speak to you regarding this if you could please give me a call at your convenience.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

MH
Mark H.
Lancaster, MA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
Needed my 2011 Santa Fe starter replaced. After I purchase an aftermarket starter it became obvious to me that the job was bigger that I expected. I contacted Joe @ Rt 2 Hyundai and he quoted me $220 for the job using my starter. Joe was excellent in making sure I was informed and the final cost was as quoted. Great Job Guys
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/15/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Shrewsbury, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Happy with Service
Made an appointment for oil change online, got right in, waited an hour, all done, car washed, off I went. Easy and comfortable.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/15/2019

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

JM
Justin M.
Ayer, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Terrific and Fast Service
I had a sensor fail and they replaced it under warranty no questions asked. I will be returning to Route 2 Hyundai for all of my future maintenance and repair work.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/15/2019

Thank you for the great feedback
We appreciate your business and look forward to working with you in the future.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

DP
David P.
Ashburnham, MA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent
Quick polite services
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/11/2019

Thank you
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

AB
Albert B.
Holden, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
New Tires
Good deal on 4 tires. Service was quick and efficient.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/11/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

Verified Customer
Leominster, MA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Continue to have all services done at Route 2 HYUNDAI
I love my car but it is the service department that keeps me going back. Now that I have a designated service representative I feel confident that all services needed are required.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/09/2019

Thank you for the great feedback.
We appreciate your business and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com

PL
Peter L.
Fitchburg, MA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Honest dealership
From when I first purchased my vehicle 2 years ago, until now with the service check up’s & oil changes, I have never had an issue. Always courteous. The online service scheduler makes it easy to make an appointment, and they will follow up to make sure all is needed for that day of service before even bringing the car. Very pleased with dealership.
JOHN S., Service and Parts Director from Route 2 Hyundai responded on 01/08/2019

Thank you for the great feedback.
We appreciate your continued business and support and look forward to seeing you again.

John Sedam
Parts and Service Director
Route 2 Hyundai
978-534-9999
978-534-9933
john@rte2hyundai.com