Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1575 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 3.0399996/5Overall Rating 3.0399996/5Overall Rating 3.0399996/5rating 3.0399996rating 3.0399996
Original
Overall Rating 1.91667/5rating 1.91667rating 1.91667rating 1.91667rating 1.91667
91% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


Verified Customer
Berkley, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
2017 Tucson
Always great service in Raynham, very nice people.
Service Department from Route 44 Hyundai responded on 09/24/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


RC
Robt C.
New Bedford, MA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Friendly service
Staff is always friendly and courteous.
Service Department from Route 44 Hyundai responded on 09/24/2018

Dear Robt,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


JD
John D.
New Bedford, MA
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Route 44 Hyundai
Patricia in service is wonderful with great communication skills. I asked for a lot of "elective surgery" to make my 2012 new. Runs like the day I got her off the lot. Reasonable pricing for great service.
Service Department from Route 44 Hyundai responded on 09/24/2018

Dear John,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


JA
Janice A.
Acushnet, MA
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/22/2018 Category: Service
recommendation for further service
Was told I needed a cabin air filter replaced that I had just replaced myself about two months before my oil change. I felt this was a very deceptive practice. Please educate your service department to the fact that more and more people are aware of true needs of their vehicles.
FRED A D., Service Manager from Route 44 Hyundai responded on 09/24/2018

Thank you for your review and I apologize for your experience. I would like to speak with you about your service experience if you have a moment. Our customers feedback is important to our success.

Fred DeFeo

Service Manager
Route 44 Hyundai
1094 New State Hwy
Raynham, MA 02767
(508) 824-7600
www.route44hyundai.com


Verified Customer
Somerset, MA
2013 Hyundai Santa Fe S
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/21/2018 Category: Service
Disappointed
Customer service was lacking
FRED A D., Service Manager from Route 44 Hyundai responded on 09/24/2018

Thank you for your review and apologize for your experience. I would like to speak with you about your concerns at your convenience. We are working and striving to provide the best service we can and continued training is one part of it and your feed back is paramount to our success. 


Fred DeFeo
Service Manager
Route 44 Hyundai
1094 New State Hwy
Raynham, MA 02767
(508) 824-7600
www.route44hyundai.com


KC
Kim C.
Raynham, MA
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Just an oil change
No comment
Service Department from Route 44 Hyundai responded on 09/21/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


KE
Kelly E.
Middleboro, MA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
KE
Corey is always a pleasure. He stays on top of it and always keeps you informed as to what is going on with your vehicle. Everyone is professional and courteous.
Service Department from Route 44 Hyundai responded on 09/21/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


MA
Matthew A.
Seekonk, MA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Largest Hyundai Dealership in New England (Route 44 Hyundai) has a world-class service department.
Pros:
My service advisor (Joseph V.) understands the absolute-need to keep your vehicle in the best state it can maintain with respect to its age, mileage and wear-and-tear. I was told owning a car in Massachusetts is considered (severe-usage). That was important for me to know, because I want to try to keep my owner's manual maintenance service in (up-to-date-compliance). Not easy. But that is my goal. I purchased my 2017 Hyundai Accent value edition with low-profile tires and (non-hub-cap wheels), sandstone grey (100 miles on odometer). My maintenance log has 4 oil & filter changes, new wiper blades (issue), new cabin air filter, wheel alignment, fuel additive, 2 damaged low profile tires (while driving) both times new tires were bought and installed (both dealerships for installation had them in stock). Cars are expensive.
Cons:
1. windshield washer spray nozzle on the driver's side failed (75%). A new part had to be ordered (I needed to return to Route 44 Hyundai after several days) was required to be installed. There were some scratches in the area of installation, but fine because it works now.
2. low-profile tires are a bit of a hazard. they do not absorb road hazards well. My salesman should have warned a customer about this. The customer is me. (A) I hit a raised manhole cover and the passenger front tire blew out. $153 for a new one to be installed in North Attleboro, MA. I opted to NOT HAVE the Signature Finish Protection Plan on my new purchase, so the cost was out-of-pocket.
Service disappointments:
1. I had new wiper blades installed at the last minute of my service appointment. I heard something was not right as I started using the new wipers. Turned-out the passenger wiper installed was the wrong size. I received no reason for this when the new correct size was installed.
2. I picked-up a roofing nail in my passenger right rear tire the day before a trip (9/12/18). I again, had to install a new low-profile tire. My issue was that I received no valve cap on the new valve stem with the new tire. I did have valve stem caps available in my emergency roadside kit. I don't know the reason for this.

Verified Customer
Taunton, MA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
great service
Great service
Service Department from Route 44 Hyundai responded on 09/20/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


MC
Marsha C.
Lakeville, MA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Response to review
I already sent my comments to fred
Service Department from Route 44 Hyundai responded on 09/19/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


SC
Sonie C.
Pawtucket, RI
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Efficiency
This place is great! I was parking my car when the service man came and ask if he can help me, then proceed to show me where I can go to let them know that I'm here and took the car for service. Within less than 30 minutes, I was done!
Service Department from Route 44 Hyundai responded on 09/19/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


SP
Shannon P.
Marshfield, MA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Deaf Friendly
TV in lounge room, put subtitles on.
Service Department from Route 44 Hyundai responded on 09/18/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


Verified Customer
Raynham, MA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
my Hyundai service experience
I have never had a issue with service. Have always been treated in a prompt courteous manner
Service Department from Route 44 Hyundai responded on 09/18/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyundai


LL
Lisa L.
Whitman, MA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Friendly helpful people
Always someone to greet you with a smile
Service Department from Route 44 Hyundai responded on 09/16/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda
Respond


Verified Customer
Pembroke, MA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Cory the man
Great service
Service Department from Route 44 Hyundai responded on 09/15/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda


MT
Marjorie T.
Raynham, MA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Hyundai is my #1 choice
It's always a pleasure to visit Route 44 Hyundai. Whether its to buy a new car, or going in for service, I am always treated like a special guest. Sales people are kind and courteous. Service department is the same, making sure I am updated on the progress, and checking with me to see if all is well, as I wait for my vehicle. Always a smile when I ender, and always a have a great day as I leave.
Service Department from Route 44 Hyundai responded on 09/14/2018

Dear Marjorie,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda


SL
Sharon L.
Whitman, MA
2004 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Very Happy!
My service guy, Joe V., really stepped up for me and saved me a ton of money on a part to be replaced on my 2004 Santa Fe. I appreciate his effort so much! It made a huge difference on the final bill. I also appreciate the mechanic who installed the part because it was a big job, and he did a great job on it.
Service Department from Route 44 Hyundai responded on 09/14/2018

Dear Sharon,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda


MR
Michael R.
Canton, MA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service Dept
Wonderful Atmosphere. Someone to greet you immediately when you drive up for service.
Service Department from Route 44 Hyundai responded on 09/14/2018

Dear Michael,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda


MG
Mario G.
Taunton, MA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
service
quick response, advisor; Zuleyma Baez and Patricia Washington service consultant, where very friendly and informative will return thanks
Service Department from Route 44 Hyundai responded on 09/14/2018

Dear Mario,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda


Verified Customer
Walpole, MA
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Quality Work Done Quick
The requested work was done ahead of schedule.
Service Department from Route 44 Hyundai responded on 09/14/2018

Dear Customer,

Thank you for choosing to service at our dealership. We appreciate your business and look forward to seeing you during your next maintenance visit. 

-Fred
Service Manager
Route 44 Hyunda