Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1621 Reviews

ReScore Reviews™ (76)

ReScore
Overall Rating 4.8947379/5Overall Rating 4.8947379/5Overall Rating 4.8947379/5Overall Rating 4.8947379/5rating 4.8947379
Original
Overall Rating 2.36842/5Overall Rating 2.36842/5rating 2.36842rating 2.36842rating 2.36842
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Hackettstown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great
Service was completed quickly.

Verified Customer
Dover, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Thankful
Their customer service was awesome. They were able to fix my car well under the initial estimate. David was next-level helpful, answered all my questions and helped alleviate my concerns as well

JB
John B.
Hackettstown, NJ
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great
Great

BH
Bill H.
Hackettstown, NJ
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great job
Did a great job as always! Great service!

RU
Rick U.
Budd Lake, NJ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Service
Friendly, Efficient, Honest

GG
Gregory G.
Flanders, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Quick
Excellent and fast service

Verified Customer
Great Meadows, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Vivian is wonderful.
Vivian is truly an asset to Rt. 46 Hyundai. She is effective and a pleasure to do business with.

LG
Luis G.
Flanders, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Express, Excellent and Reliable Service
No waiting time, No hassle, No problem, ask for Vivian or Charlie your Expert Advicers awaits you.

Verified Customer
Mount Arlington, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Service
Great experience
Service was done quickly as requested.
VIVIAN C. from Route 46 Hyundai responded on 04/20/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Hamburg, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Great service!
I was transported to a local store and shopped while my car was being serviced and received a complimentary car wash!
VIVIAN C. from Route 46 Hyundai responded on 04/20/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Hopatcong, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Prompt service
Staff was great. They were timely with the repair of my vehicle. I had a slight issue and they squeezed me in for an appointment that same day.
VIVIAN C. from Route 46 Hyundai responded on 04/20/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Washington, NJ
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Awesome place to service your vehicle
The service at Route 46 Hyundai is amazing. I pull definitely be coming back for future services and recommend them to anyone.
VIVIAN C. from Route 46 Hyundai responded on 04/20/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Washington, NJ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2019 Category: Service
I can hear you...
As I sat in the waiting area the staff spoke poorly of multiple loyal customers. I wonder if they would do the same to me after I left.

Service was extremely fast. Waiting room is nice. My only complaint is the professionalism of the employees.
VIVIAN C. from Route 46 Hyundai responded on 04/19/2019

Thank you.


CT
Charles T.
Washington, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Service
The service dept. goes a step further to fix or replace whatever is faulty. They are very friendly and explain in detail the service that was done.
VIVIAN C. from Route 46 Hyundai responded on 04/19/2019

You're the BEST! Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


JL
John L.
Hardwick Township, NJ
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Nice atmosphere
There quick they kept up with the time and how long it will take.
VIVIAN C. from Route 46 Hyundai responded on 04/18/2019

Thank you for the 4 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


JM
James M.
Hopatcong, NJ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Went beyond our expectations
Can't thank you enough for helping me with a rental and fixing my car. Your sevice department went over and beyond our expectations to help us.
Thank you again.
VIVIAN C. from Route 46 Hyundai responded on 04/17/2019

Your welcome, it was our pleasure. We appreciate your business and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


RC
Raquel C.
Hackettstown, NJ
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great service
Quick and reliable service.
VIVIAN C. from Route 46 Hyundai responded on 04/17/2019

You're the BEST! Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a lovely Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Succasunna, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Recall Service
Service was prompt and as expected. Did not push when I declined optional services.
VIVIAN C. from Route 46 Hyundai responded on 04/17/2019

You're the BEST! Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Columbia, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2019 Category: Service
Lack of communication
When you go here for routine maintenance you better make sure you tell them exactly what you usually get. For some reason they have no idea
VIVIAN C. from Route 46 Hyundai responded on 04/16/2019

Hi Raymond. We did discuss this when I call you. I did not expect this kind of response and I am sorry you are still apparently upset. I will call you since our prior discussion will not work out for you.
Kindly,
Vivian


Verified Customer
Hackettstown, NJ
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Quicker than expected
They resolved issue fast than expected
VIVIAN C. from Route 46 Hyundai responded on 04/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. We wish you and your family a lovely Spring Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050