Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 1978 Reviews )

ReScore Reviews™ (83)

ReScore
Overall Rating 4.9036175/5Overall Rating 4.9036175/5Overall Rating 4.9036175/5Overall Rating 4.9036175/5rating 4.9036175
Original
Overall Rating 2.3494/5Overall Rating 2.3494/5rating 2.3494rating 2.3494rating 2.3494
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


Verified Customer
Hackettstown, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2019 Category: Service
Great visit
New tires and oil change were completed in a timely manner. I was able to apply a coupon sent by Route 46 Hyundai to my bill. All employees are friendly, courteous, and knowledgeable..
VIVIAN C. from Route 46 Hyundai responded on 11/21/2019

Thank you for the 4 Star Rating and your feedback. We appreciate it. Please email me on what you think we can do better to receive a 5 Star Rating since it appears you were happy with your service experience. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


JL
James L.
Stewartsville, NJ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Quick Service Appt.
Got me in and out. Always friendly environment, no pushy sales people.
Glad I brought our car there!
- Cheers.
RB
VIVIAN C. from Route 46 Hyundai responded on 11/20/2019

We appreciate the 5 Star Rating and look forward to providing the same level of service in the future. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Hackettstown, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Hyundai
My Hyundai tuscon is the best vehicle I have purchased in a long time.
VIVIAN C. from Route 46 Hyundai responded on 11/20/2019

We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


KC
Kenneth C.
Stanhope, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Cerni
Even washed my car
VIVIAN C. from Route 46 Hyundai responded on 11/20/2019

You're the BEST! Thank you for taking the time to fill out the survey and the 5 Star Rating. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


DD
Doreen D.
Hackettstown, NJ
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Oil Changes at Hyundai Service
I put so many miles on my Hyundai Elantra GT that I feel like I am always changing my oil. Whenever I call for an appointment, Service Reps are always pleasant to help me get my car into service.

DK
Dorothy K.
Bedminster, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Great Service
My only concern was I mentioned that I received a notice of class action regarding the dual clutch. I did tell the service manager my car is hesitant when pulling out, in fact it's the second time i told them, yet nothing was done to correct the problem

SM
Steven M.
Budd Lake, NJ
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service
Only changed tires but was there for an hour and 45 minutes. Not sure if they were overbooked or short on mechanics but it seemed too long
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. You are correct, we had some unexpected issues arise and we are sorry for the inconvenience this caused you. We appreciate your patience and understanding in this matter. Have a wonderful weekend.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SC
Sharon C.
Drums, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Route 46 Hyundai
Everyone I dealt with on 11/13/2019 was exceptional from the service department to customer service. I will definitely be back. Thanks to all.
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


WS
Wendy S.
Hackettstown, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
review service
good service
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Hackettstown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
Great service
VIVIAN C. from Route 46 Hyundai responded on 11/13/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SK
Slade K.
Budd Lake, NJ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Hackettstown Hyundai
We‘ve bought a few cars there and always get our cars serviced there. Our family has bought a total of 8 Hyundai cars. Always satisfied with the cars and service department.
VIVIAN C. from Route 46 Hyundai responded on 11/12/2019

Thank you for the 5 Star Rating, taking the time to fill out the survey and your kind words. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Netcong, NJ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Accommodating
Accommodating
VIVIAN C. from Route 46 Hyundai responded on 11/12/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


DH
Daniel H.
Asbury, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Nice people, good service
good dealership, quick service
VIVIAN C. from Route 46 Hyundai responded on 11/11/2019

We appreciate the 5 Star Rating and look forward to providing the same level of service in the future. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


ML
Mark L.
Newton, NJ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Great Service
I have boughten 4 vehicles from the dealership dating back to 2009. All vehicles were serviced according to the life time warranty plan. Service is always prompt and reliable.
VIVIAN C. from Route 46 Hyundai responded on 11/11/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SR
Suzanne R.
Columbia, NJ
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great Service!!
Route 46 Hyundai is the best!! Every time I come in to get anything done with my car, I have the most pleasant time there. The staff is wonderful to deal with.
They do everything in their power to make sure that you walk out of there satisfied. I will continue to go back again and again for such great service!!
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


RU
Richard U.
Budd Lake, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service
Easy to make appointment, Great service staff
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


JM
Joseph M.
Belvidere, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service & valet service
Great service with a surprise car wash. Having not to wait using the valet service is a nice perk
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Wharton, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service
Good service
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Blairstown, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
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VIVIAN C. from Route 46 Hyundai responded on 11/06/2019

Thank you for taking the time to fill out the survey. We appreciate it as well as you. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SR
Suzanne R.
Columbia, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Top Notch Customer Service!!
I just love coming to Route 46 Hyundai to get my car serviced! I always have a pleasant stay there while waiting for my car to get serviced. Vivian Coulson is wonderful at answering any questions that I have and making my stay there a very comfortable one. She is an awesome representative of the Route 46 Hyundai crew!!
Thank you for such great service!!!