Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

839 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.3428577/5Overall Rating 2.3428577/5rating 2.3428577rating 2.3428577rating 2.3428577
94% Would Recommend
Latest Review about 11 hours ago

Reviews


JS
Janice S.
Buckfield, ME
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Workers
Chris Goulette was WONDERFUL and the mechanic was WONDERFUL found the problem and fixed it !!!!

DG
Doreen G.
Auburn, ME
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
The Works
Great customer service. Done in a timely manner.

GB
Gerard B.
Lewiston, ME
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Customer service
Customer service

Verified Customer
Gardiner, ME
2018 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Great service
Great service

JJ
Janet J.
Litchfield, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
they are prompt and professional. they have a nice neat place for me to set and read my book as I wait.
I enjoyed my wait as they worked on my car. talked with other customers who also seemed pleased with the service.

MK
Myrna K.
Naples, ME
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Pleasant experience
Friendly
Prompt
Customer focused

DA
Deborah A.
Lewiston, ME
2014 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/04/2019 Category: Service
apointment time
I waited a hour for work to begin on my car.

SC
Susan C.
Lewiston, ME
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Hyundai A+
Good place to buy a car with very good service.

CS
Charles S.
Auburn, ME
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Review
They are extremely thorough and want you to drive a safe and dependable car

Verified Customer
New Gloucester, ME
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019 Category: Service
Great customer service.
I mistakenly made my appointment for Westbrook and showed up in Auburn. They were very accommodating in Auburn and were able to service my vehicle while I waited.

MD
Marshall D.
Lewiston, ME
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Quick honest service!
The staff are always so helpful & knowledgeable! Prompt service always.

TT
Timothy T.
Lewiston, ME
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Excellent and Attentive Service
Rowe goes above and beyond to provide thorough and thoughtful service. The staff does a great job answering questions and seeking out answers to perplexing problems. The team at Rowe often goes to great lengths to support my needs as a customer and the requirements of my vehicle, even tailoring service to fit each specific situation. I am thankful for the help I receive through Rowe Auburn.

RN
Richard N.
Lewiston, ME
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Always good
Always friendly.....the shuttle driver is also very friendly

CD
Christel D.
Sabattus, ME
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Very good service
I just wish they wouldn't send me so many text and emails reminding me of my appointment. Sometimes 3 of 4 a day...

CB
Cheryl B.
Poland, ME
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Excellent
excellent service, very courteous, clean waiting room

RB
Ryan B.
Leeds, ME
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2019 Category: Service
friendly
great job

FC
Frank C.
Jay, ME
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
the way they listen to the customer
I found Daniel Merrill be very pleasant to deal. He is well inform about the product. Dan took the time to work with me. I would definitely recommend Dan to anyone looking to buy a car. Dan is a asset to your organization.

RW
Russell W.
Auburn, ME
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
I was a walk in and they fit me in
Always friendly and accommodating. It's nice to see that customer service is not dead!

TV
Tasha V.
Lewiston, ME
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
Quick efficient amd friendly
My car was overdue for an oil change and the folks at rowe got me in quickly finished well before I expected them too and were super friendly the whole process

Verified Customer
Auburn, ME
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
The Service Department always has my best interest at heart. The personal attention is important to me.
Chris W. explained options and assured me that he would inform me of the estimated expense before work would proceed. He personally delivered my car to the muffler shop, then picked it up for return to the service department for me to pick up. I was so relieved. That was excellent customer service.