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Rt Clapp of Oak Ridge

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)
95
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing
Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing customers to review their vehicles' service history, schedule service appointments, and contact us 24-7.
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Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(865) 482-2428

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1025 Oak Ridge Tpke Oak Ridge, TN 37830-8808
Rt Clapp of Oak Ridge's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)

CJ
gravatar
CLARENCE J.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2015
verified customer Verified Customer
Excellent Again
I have been dealing with Rt Clapp of Oak Ridge for many years. As in all past visits, I have found their service excellent. I use their call ahead appointment service for schedule my service and almost always am able to get a next day appointment, sometimes getting a "can you bring it in this afternoon?" After looking at my vehicle and before beginning work, Barry, Val, or Brian always call and give me an estimate of the "total cost, including tax", and get my OK before starting work. Except for one time, my vehicle has been ready before the end of the day. They have never tried to sell me a service I did not need, and on occasion when I thought that I needed a major repair, they have shown me that I only needed a simple adjustment. I value their integrity, (doing the right thing when no one is looking). I have never had a problem with the quality of their work. I would not call them "cheap", but they are reasonable and peace of mind knowing the job has been done correctly is worth it.
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