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Rt Clapp of Oak Ridge

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing
Nearly 100 Years of Customer Service
Since 1914, motorists in East Tennessee have counted on RT Clapp to keep their cars on the road. In keeping with our tradition of state-of-the-art expertise and customer service, we're building a presence on the Web that will allow existing customers to review their vehicles' service history, schedule service appointments, and contact us 24-7.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(865) 482-2428

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1025 Oak Ridge Tpke Oak Ridge, TN 37830-8808
Rt Clapp of Oak Ridge's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,276 Reviews)

SR
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Samuel R.
Briceville, TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2022
0
Brake job failure
They did a brake job on my wife’s vehicle 2.5 years ago, and the brakes just failed almost catastrophically. My wife and children could’ve been killed. We were told from a much more reputable shop (Country Side Auto) that they had been improperly installed. RT Clapp wouldn’t help with anything didn’t want to make it right since it had been 6 months out of warranty even though they were improperly installed. 0 out of 5 would not recommend.

JD
JERI D.
Oliver Springs, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2022
verified customerVerified Customer
10
Oil change
Good and fairly fast.

KG
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KRISTIE G.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2022
verified customerVerified Customer
10
Rear axle issue
Dropped car off at 8:15 and it was ready by lunch … incredible turn around time and excellent results

JS
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JOHN S.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
10
120k mile - checkup and tire change
I have always had wonderful service from RT Clapp. So trustworthy and reliable. This time was no exception. Excellent service, excellent results. Good communications.

RL
RICK L.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
10
Quick friendly service
Brought car in day earlier than appointment called later that same day car was ready early. Always great work at a fair price.

BR
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BRIAN/DONNA R.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2022
verified customerVerified Customer
10
Great servic
Excellent service as always.My family has been getting car repairs done here for years.They are friendly and very professional.I would recommend to anyone.

Verified Customer
Loudon, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2022
verified customerVerified Customer
10
Great service, excellent staf
Thanks for giving excellent service. Always clear and explanations of services. Always a kind word and customer friendly. Always do a good job.

DM
DAVID M.
Lenoir City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Trustworthy
RT Clapp is the only auto repair shop I trust to work on my vehicle. They are fair and honest and do excellent work.

MT
MARSHA T.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Treated like a neighbor.
Efficient service from a friendly staff. Special thanks to Doc who took our recycle bin from the curb to its place next to the house. The all made me feel like family?

DB
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DEBORAH B.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Oil change, wheel alignment, brakes
Did excellent job. Cost was reasonable. Very trust worthy and friendly.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2022
verified customerVerified Customer
10
Treated with respect!
Expected to spend at least a grand. Would have been easy for them to tell me I needed to. They treated me fairly, fixed what needed to be fixed, informed me what I thought was a problem was not

DH
DARCIE H.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2022
verified customerVerified Customer
10
Oil Change
Service was quick, price was reasonable, staff is always knowledgeable and polite. I have been taking my vehicles to Clapp for years. Definitely recommend them.

CR
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CLAYTON R.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2022
verified customerVerified Customer
10
Great ecoerience
Everyone very friendly, work done professionally.

CW
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CHRISTOPH W.
Oak Ridge, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
10
Three vehicles are well taken care of!
Great service as always! Friendly reception, job done well. A honest and well run business in my neighborhood!

JF
JOHN F.
Knoxville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
10
Excellent
Excellent and quick
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