Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

324 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Frankfort, IN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Oil change, brakes replaced.
These guys are great! They keep you informed as repairs are made. They allow you to make the decisions on repairs with professional input. Love their tires too.

MM
Mike M.
Russiaville, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
Trustable
I know they will fix the problem and not try to fix what ain't broke. I trust them.

JW
Jeromy W.
Indiana
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Jeromy said the price was good . However, he said his 4 wheel drive would not engage because of an oil leak and the business could not give him a good answer.
This review was collected via phone interview by Customer Research Inc.
Gale Schwarzkopf &. from Russiaville Auto Techs responded on 03/18/2019

We here at Russiaville Auto-Techs strive to give the best answer that we possibly can. However in certain situations a good answer sometimes can't be given for various reasons. One of the most common is the amount of dollars that an individual is willing to spend in order to find out what the problem might be.   


GS
Greg S.
Russiaville, IN
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Gracie's car
You guys are always flexible in scheduling our vehicles. You do a great job! Thanks.

CH
Chris H.
Kokomo, IN
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Great, fast service. They service both vehicles in our family!
Great, fast service. They service both vehicles in our family!

CH
Chris H.
Kokomo, IN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Great fast service!
Great fast service!

BS
Brent S.
Russiaville, IN
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Easy to coordinate with/trusted feedback on vehicle
Easy to coordinate with/trusted feedback on vehicle

CK
Carolyn K.
Russiaville, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Carolyn said they are super. They are always there for her, they work her in and they take care of her.
This review was collected via phone interview by Customer Research Inc.

NS
Norman S.
Frankfort, IN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Norman said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EB
Emmily B.
Peru, IN
Pontiac Torrent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Honest and True
They were able to get my car in and give us answers all in the same day. They are honest and true and not just looking for a quick buck. They truly care about their customers and their vehicles and for that I am very appreciative. 10/10 would recommend!

DD
Debbie D.
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Service my vehicle
Always have great service.If I have any questions they answer them no matter how big or small.Very polite,

RC
Robert C.
Russiaville, IN
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Robert said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Russiaville, IN
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Excellent friendly and prompt service
Honest people
Very competitive pricing

CW
Corbin W.
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Trustworthy team
Gayle, Darin, and their team continue to take good care of us. As well, when others might be telling us that we need this and that, these gentlemen don't try to sell us something that we don't need. On those occasions the savings was significant. They meet our little needs, and our larger needs. They are there serving regardless of the size of need.

WC
Will C.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great service
They fit me in and got me taken care of really quickly, even though I had to delay my arrival.

LL
Linda L.
Russiaville, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Spoke with Carol. She said they have been really nice to her.
This review was collected via phone interview by Customer Research Inc.

DG
Dave G.
Frankfort, IN
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Dave said the business is trustworthy and they did good work.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Russiaville, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
LOF / Tire
Fast service so I could get to work.

GW
Greg W.
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Very friendly
Very detailed about my car took care of it in a timely manner

SY
Sean Y.
Kokomo, IN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great work
They do great work at a fair price.