Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 348 Reviews )

99% Would Recommend
Latest Review almost 2 years ago

Reviews


CJ
CRAIG J.
Lansing Charter Township, MI
Honda CR-V
Verified Customer
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10/11/2013
fast and friendly service
always gets us in and solves the problem

JW
JIM / ZACK W.
East Lansing, MI
Jeep Wrangler
Verified Customer
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09/20/2013
reasoable price , straight talk , on time service
Excellent as always

JJ
JACKLYN J.
Lansing, MI
Chrysler Town & Country
Verified Customer
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09/16/2013
The honest diagnostic evaluation of my problem. I know I am not being "overcharged" for unnecessary work.
I very much appreciated the personal caring service and the direct honest approach I can depend on.

SD
SANDY D.
Lansing Charter Township, MI
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2013
Friendly and honest service
Excellent

RH
RIC H.
Meridian Charter Township, MI
Chevrolet TrailBlazer
Verified Customer
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09/13/2013
honesty and knowing what they are doing
Awesome, you know you are getting the best service. will not tell you something needs to be done unless it does.

LC
LORI C.
Lansing, MI
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2013
Fast service, reasonable prices
My 2nd occasion to visit Ryan's; once again, speedy, knowledgeable service. Ryan explains everything in detail, does not attempt to "upsell" or find additional problems to wring more money out of a job, and does great work at the best possible price to the customer. He doesn't "talk down" to those of us who are automotively challenged.

PJ
PAT J.
East Lansing, MI
Hyundai Elantra
Verified Customer
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09/07/2013
Fantastic!
Ryan is the best. He always takes the time to explain things to you. Never pushy. He cares about his customers. I'm so glad to have found this great business.

JD
JIM D.
Grand Ledge, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2013
Honesty
Your business can be trusted.

LC
LEIGH C.
Mason, MI
Chevrolet Impala
Verified Customer
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08/30/2013
The customer service
Ryan and his team are honest and trustworthy. I completely rely on them for all my car concerns. I recommend them whenever I can.

AK
ASHLEY K.
Lansing, MI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2013
Great experience!
I am incredibly happy with my experience at Ryan's Auto Care. The service was professional and timely.

TS
Toni S.
Lansing, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Toni said this business took real good care of her. They went above and beyond. She noticed that this business had a lot of vehicles to do service work on. Her service job was a smaller job and this business was able to get her in, and that was exciting and she appreciates that.
This review was collected via phone interview by Customer Research Inc.

TP
Tim P.
Michigan
Chevrolet Tahoe
Verified Customer
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08/21/2013 Category: Service
Tim said they do a good job. They give honest opinions every time. They do not charge for a lot of things. That is great service.
This review was collected via phone interview by Customer Research Inc.

TC
Tim C.
Michigan
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Tim said they fixed the vehicle correctly for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Lansing Charter Township, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2013 Category: Service
Ken said the business had excellent service. The business was good all around.
This review was collected via phone interview by Customer Research Inc.

DD
Dennis D.
Lansing, MI
Hyundai Santa Fe
Verified Customer
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08/17/2013 Category: Service
Dennis said everything was great.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Lansing Charter Township, MI
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2013 Category: Service
Spoke with Cheryl. She said they always get her in very quickly. They get the work done right the first time. They are kind, nice, and honest.
This review was collected via phone interview by Customer Research Inc.

JS
JERRY S.
Lansing, MI
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2013
Great Communication
Ryan explained everything before going ahead with the repair. Also gave options and an idea of what I will expect in the future as far as service and repairs needed.

CD
CHRIS / MISSY D.
Grand Ledge, MI
Toyota Camry
Verified Customer
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08/07/2013
Excellent!
We have been using Ryan for our car repairs for several years now. They are always able to get our vehicles in and fixed right away. Ryan is great at fixing our cars for a reasonable rate (often searching for alternatives that are more affordable) without compromising the safety of the vehicle. We completely trust Ryan and his staff!

LC
LORI C.
Lansing, MI
Pontiac Trans Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2013
Fast service, reasonable prices
I didn't have an appt but stopped in and got a quick diagnosis and was able to get my vehicle fixed (and made safe to drive) while I waited, all at a reasonable price.

EG
EMILY G.
East Lansing, MI
Honda CR-V
Verified Customer
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08/03/2013
They are very honest.
Excellent customer service and work.

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