Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

995 Reviews

99% Would Recommend
Latest Review about 4 hours ago

Reviews


JH
Joanna H.
Eagle River, AK
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Joanna said this business was efficient, respectful, and helpful.
This review was collected via phone interview by Customer Research Inc.

DY
DAN and JENNIFER Y.
Eagle River, AK
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2015
Great service! Again!!
Once again, thorough, honest and consistent service. Took the Suburban in for a water pump. I figured they would have it for the whole day. They had it done by noon!! How great is that?!! Thanks S&P!!
Steve H., Owner from S & P Certified Car Care LLC responded on 03/02/2015


Thanks Dan, always a pleasure to help keep you moving down the road.

Steve Haight
Owner/Manager
907-696-6951

RJ
ROBERT and JANAI J.
Eagle River, AK
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2015
Check Engine Rate
$96.00 seemed pretty steep for a check engine light diagnosis. At my business, I break down my labor rate to 15 minute increments. I have liked your service in the past, though.

LC
Lanita C.
Palmer, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Lanita said the service was quick and this business did a great job.
This review was collected via phone interview by Customer Research Inc.

PW
PATRICE W.
Chugiak, AK
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015
Super quick, efficient and very helpful
Took me right in and did a fabulous job! Took care of the little details, and their exam window made it fun to show my five year old what was going on!

RK
Richard K.
Eagle River, AK
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015 Category: Service
Richard said the business got his vehicle right in even though he did not have an appointment. They worked quickly to repair his vehicle in one day and he stated he felt the price was very fair.
This review was collected via phone interview by Customer Research Inc.

JS
JENNIFER S.
Eagle River, AK
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015
truly honest
Hard working, honest people
Steve H., Owner from S & P Certified Car Care LLC responded on 02/20/2015


Thank you for the review...hope your car is still running OK.

Steve Haight
Owner/Manager
907-696-6951

BS
BOB and BEA S.
Eagle River, AK
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015
Complete service
Professional courteous customer service. Qualified mechanics get it right the first time. Facility is clean and organized.
Steve H., Owner from S & P Certified Car Care LLC responded on 02/19/2015


Thanks Bob for the nice review.

Steve Haight
Owner/Manager
907-696-6951

JG
Jack G.
Eagle River, AK
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Jack said the business was good and would recommend them. They were very hospitable and friendly.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Eagle River, AK
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Steve said this business did a very good job and they had great service.
This review was collected via phone interview by Customer Research Inc.
Steve H., Owner from S & P Certified Car Care LLC responded on 02/25/2015


Thank you Steve

Steve Haight
Owner/Manager
907-696-6951

TT
TIMOTHY and JULIE T.
Eagle River, AK
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015
BIG heart for the Military
We usually go into Anchorage for auto repair, but I needed somewhere very close because I didn't trust the vehicle to get me to Anchorage. My husband, who is deployed, found S&P online and was impressed with their ratings. I am so happy now to be able to add my happy customer comment! The gal at the front desk was helpful and warm. The waiting area was comfortable with free hot chocolate and reading material for kids; which made my boys happy. But the best part was the service was quick, affordable, and cheerful. My husband was amazed at the reasonable price. They DO NOT take advantage of military wives here! And here is the sweetest part: we received not only a military discount, but a Deployed military discount as well!
Steve H., Owner from S & P Certified Car Care LLC responded on 02/17/2015


Thank you for the nice review. We try hard to take care of our customers, As an Army Vet, I know how hard it is on family members during deployments and added stress for vehicle repairs are the last thing you need.

Steve Haight
Owner/Manager
907-696-6951

MM
Mary M.
Eagle River, AK
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Mary said the business provides timely service. The price is always right and the employees are always courteous.
This review was collected via phone interview by Customer Research Inc.

JP
JAMES and IRIS P.
Palmer, AK
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2015
Always trustworthy and honest
Even though we moved from the Chugiak, Eagle River area a couple years ago, Steve is still our go to guy for all of our automotive needs. Thanks Steve!
Steve H., Owner from S & P Certified Car Care LLC responded on 02/16/2015


You are welcome, Thanks for the kind words.

Steve Haight
Owner/Manager
907-696-6951

DO
Drew O.
Eagle River, AK
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Drew said his experience was good. The business did everything he wanted them to do and it worked well.
This review was collected via phone interview by Customer Research Inc.

CD
Crystal D.
Eagle River, AK
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015 Category: Service
Crystal said the business is quick and accurate.
This review was collected via phone interview by Customer Research Inc.

GH
GAR and CATHERINE H.
Eagle River, AK
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015
Excellent Service
This is a trust worthy auto repair shop that is managed and owned by long time local Alaskans. They provide excellent service.
Steve H., Owner from S & P Certified Car Care LLC responded on 02/12/2015


Thanks for the kind words Gar. We strive for customer satisfaction.

Steve Haight
Owner/Manager
907-696-6951

NB
Nick B.
Eagle River, AK
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Nick said the business did a decent job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Carol B.
Eagle River, AK
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2015 Category: Service
Carol said this business was caring. The service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VA
Vince A.
Chugiak, AK
Toyota Sequoia
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2015 Category: Service
Vince said the business was good to work with. He had to return the vehicle to be repaired and was not charged.
This review was collected via phone interview by Customer Research Inc.

GK
GERRY and MARIA K.
Eagle River, AK
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015
Great service
Super great reliable service. A very professional company.