Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1086 Reviews

99% Would Recommend
Latest Review about 17 hours ago

Reviews


JD
Joan D.
Eagle River, AK
Saturn L300
Verified Customer
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06/08/2015 Category: Service
Joan said this business' service is the best.
This review was collected via phone interview by Customer Research Inc.

DS
DOUG S.
Chugiak, AK
Chevrolet Silverado
Verified Customer
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06/07/2015
Repair for Chevy 2500HD
When I stopped by, I was initially told they were booked solid for a week out. Turns out I could leave my pick-up with them for the week. Later that day they had already diagnosed the issues and phoned me with the estimate. They jumped right in and actually completed the repair two days ahead of their estimate. They took time to explain what they did and how to maintain the new parts. My only complaint is that they left the inside of my truck dirty. There was grease on the steering wheel and inside armrest as well as greasy boot prints on the floor.

PA
PAT and DOLORES A.
Eagle River, AK
Mercedes-Benz ML320
Verified Customer
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06/06/2015
People were helpful and friendly
The job was done so fast, we were impressed!

LP
LILLY and SAL P.
Eagle River, AK
Ford Pickup
Verified Customer
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06/06/2015
Great service, great employees, great price
We had the misfortune that two of our vehicles broke down the same week. The staff got one vehicle up and running the same day so we would have a car to drive, and the second vehicle fixed 2 days later. There were no exorbitant charges or surprises, they offer a military discount, and every person we talked to in the shop was not only very competent, but kind also. Greatly appreciated.

RS
ROMAS S.
Eagle River, AK
Audi A4
Verified Customer
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06/06/2015
Good work, outstanding receptionist.
Audi a4 had all wheel alignment done. Fair price, car steering now neutral. Tires wearing evenly (now at 15,400 mi.) I Don't believe Audi could have done better or for less.

JA
JIM and KIM A.
Eagle River, AK
Toyota Prius
Verified Customer
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06/05/2015
Great service and reasonable rates
S & P Certified is easy to work with and their service is professional. If there are any delays in ordering parts, they will give a reasonable estimate of when your vehicle repairs will be complete.

AC
Alan C.
Eagle River, AK
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Alan said this business has always been courteous and prompt. He has never had to bring a vehicle back to this facility for the same issue.
This review was collected via phone interview by Customer Research Inc.

DP
Diane P.
Chugiak, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Diane said this business is always really good about getting her in as quick as they can. She always trusts their service. The receptionist is always very friendly, accommodating and excellent.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Eagle River, AK
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2015 Category: Service
Daniel said he has no problem with this business. They did what he wanted in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

FM
FELIX and KRISYNE M.
Eagle River, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2015
great shop
Punctual, clear communication, great service.

VR
VERN and ANGELA R.
Eagle River, AK
Dodge Avenger
Verified Customer
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05/31/2015
Friendly faces and fast, expert service
I absolutely love and appreciate the people here. They are friendly and their work is unmatched.

DF
Dawn F.
Eagle River, AK
Honda Pilot
Verified Customer
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05/26/2015 Category: Service
Dawn said the repairs are done in a timely manner and the staff is courteous.
This review was collected via phone interview by Customer Research Inc.

TK
Tracy K.
Anchorage, AK
GMC Sierra 1500
Verified Customer
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05/26/2015 Category: Service
Tracy said this business always takes really good care of him, and he appreciates their advice on what may or may not be wrong with his vehicle. He also appreciated that they give him different options of how to fix it that are not expensive.
This review was collected via phone interview by Customer Research Inc.

MW
MARGARET W.
Chugiak, AK
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2015
prompt service.
Very satisfied.

TR
TODD R.
Eagle River, AK
Chevrolet Avalanche
Verified Customer
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05/24/2015
Excellent service
With less than 72 hrs prior to leaving on a long road trip to the lower 48 my vehicle appeared to have a major issue with the front end. The staff at S&P fir me in and ran a full diagnostic check an visual inspection on my vehicle. Thank God no work was required but the peace of mind was priceless. The staff were amazing and compassionate and I would recommend them for any and all automotive needs. Thanks again for going above and beyond in a time of crisis.

GH
GARY H.
Eagle River, AK
Ford Pickup
Verified Customer
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05/23/2015
A GREAT JOB AGAIN
I always get what I asked for when it comes for service and/or repair and at a fair price.

MR
MARK and MELODY R.
Eagle River, AK
Lexus GX 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015
Great Service
Friendly staff with excellent service technicians

DW
David W.
Eagle River, AK
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2015 Category: Service
David said the business was good. He just had an oil change.
This review was collected via phone interview by Customer Research Inc.

KH
KENDALL H.
Anchorage, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015
Tire rotation/balance
I walked in the middle of the week, asked if they would swap my tires from the front to rear. They were quick and professional. Would do business again.

BF
Brianne F.
Eagle River, AK
Jeep Grand Cherokee
Verified Customer
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05/14/2015 Category: Service
Brianne said this business is very helpful, very personable, and they explain things to her if she has a question. They do not try to sell her extras.
This review was collected via phone interview by Customer Research Inc.