Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 1255 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


VR
VERN and ANGELA R.
Eagle River, AK
Dodge Avenger
Verified Customer
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04/29/2015
Friendly, knowledgeable and fast
I appreciate the professional courtesy and knowledgeable staff that is always there for me.

JS
JAMES and NIKKI S.
Eagle River, AK
GMC Sierra
Verified Customer
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04/27/2015
Great communication, great work!!
I have taken all 3 of my vehicles to S&P time and time again. Great communication, people, maintenance and price. Have used other automotive places in Eagle River and none compare to S&P! HIGHLY RECOMMEND!!

MN
MICHAEL and JUNKO N.
Eagle River, AK
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2015
Fast & Efficient
Had a few problems with my vehicle that I had accumulated over the winter, and brought it in to S&P for repair. Missing on cylinder #8 (coil on plug failure), oil and filter change, and a faulty tilt steering level that had fallen off.

S&P corrected all within a few hours, and I was back on the road.

Cost was a bit higher than I had been expecting (they used a higher quality part than I would have otherwise been willing to accept), but the quality of the repair and the service was absolutely GREAT!

Good job! I'll be back!
Steve H., Owner from S & P Certified Car Care LLC responded on 04/26/2015

I'm glad we could get you back on the road with confidence, I understand the cost part scenario when doing Google searches, with this type of part it is better to use a better quality part and a avoid the Chinese parts....I do not like repeating jobs.

Steve Haight
Owner/Manager
907-696-6951

BR
BRITTANY R.
Wasilla, AK
Honda Accord
Verified Customer
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04/22/2015
wonderful costumer service!!!
Just had my tires swapped out and oil changed and couldn't be happier. Have had my car serviced here since I have had it and wouldn't go anywhere else..

SG
SIMON G.
Eagle River, AK
Ford Pickup
Verified Customer
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04/21/2015
Fast work
Got my truck up and running again less than a day and ahead of the date that they indicated it would be done.

RZ
RYAN and KATE Z.
Eagle River, AK
Toyota Sienna
Verified Customer
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04/20/2015
Fast Service
I needed new tires for my minivan on short notice. S&P researched what tires were available locally, and was able to install the tires the same day. Fast and friendly service!

DM
DAVE and HEIDI M.
Eagle River, AK
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015
Great Service
honest evaluation of the vehicle fair price for repairs

AM
Al M.
Eagle River, AK
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Al said he has a good working relationship with the owner, Steve. They deliver good service. They are accurate with their quotes and the time it will take to complete their service. He has recommended them numerous times and he looks forward to working with them in the future.
This review was collected via phone interview by Customer Research Inc.

AM
Al M.
Eagle River, AK
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Al said he has a good working relationship with the owner, Steve. They deliver good service. They are accurate with their quotes and the time it will take to complete their service. He has recommended them numerous times and he looks forward to working with them in the future.
This review was collected via phone interview by Customer Research Inc.

CM
CHAEDRIC and KARI M.
Eagle River, AK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2015
Friendly and honest staff.
I have used S&P several times, and have been pleasantly surprised every time. They are quick, thorough and explain in lay mans terms what is wrong or what they are doing. Highly recommended.

JS
JOEL S.
Chugiak, AK
Chevrolet Suburban
Verified Customer
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04/17/2015
Great customer service
Great service at a fair price. I've come to trust these guys after a few jobs. They have consistently provided competent, reliable service and are honest about what they can do. Always are on time or early. That's my experience. It's a good feeling to have a auto shop that's trustworthy and this is my place as long as I live here.

TW
TROY W.
Eagle River, AK
Nissan Juke
Verified Customer
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04/17/2015
fast friendly service
I walked in to have my studded tires removed, they did it in about 45 min start to finish, plus have military discount. Go Packers!!!
Steve H., Owner from S & P Certified Car Care LLC responded on 04/17/2015

Thanks for the nice review, always glad to get customers in and out in a timely mannner...Go SEAHAWKS :)

Steve Haight
Owner/Manager
907-696-6951

BS
BOB and BEA S.
Eagle River, AK
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015
Service with a smile!
Professional courteous customer service at the counter to expert mechanics in the shop.
The customer area is clean and pleasant, the shop area is clean and organized.

GK
GERRY and MARIA K.
Eagle River, AK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015
It's clean looks and trustworthy work
See title above...

CG
Camila G.
Eagle River, AK
Ford Focus
Verified Customer
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04/15/2015 Category: Service
Camila said the business provided honest service at her convenience.
This review was collected via phone interview by Customer Research Inc.

GF
Gary F.
Eagle River, AK
Verified Customer
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04/15/2015 Category: Service
Gary said this business took really good care of him.
This review was collected via phone interview by Customer Research Inc.

PS
PHIL S.
Eagle River, AK
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2015
FRIENDLY staff!
Great customer service from EVERYONE involved. Always a good experience.

TW
TOM and BONNIE W.
Eagle River, AK
Chevrolet Silverado
Verified Customer
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04/11/2015
honesty
I've used S&P over the years and have always been satisfied

DM
DAVE and HEIDI M.
Eagle River, AK
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2015
Upfront business - great mechanics
Great place to take your cars if they need repairs

EG
Elijah G.
Eagle River, AK
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Elijah said the staff at the business was professional and trustworthy. The service was quick. He thanks them for their help.
This review was collected via phone interview by Customer Research Inc.