Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

472 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


HP
HT P.
Mechanicsville, VA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2017
Change that oil
Oil & filter changed, well done

LB
Lisa B.
Richmond, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2017
Honest mechanics
I've been going to S&M Auto for auto repair for years. They are always honest about what repairs need to be done. I had an experience when I went elsewhere for an oil change. I was told I needed repairs and was provided an estimate for over $700. I took it to S&M for a second opinion and was informed that I did not need the repairs suggested. The mechanic at S&M would not bad mouth the first mechanic either. He simply assured me I didn't need the repairs suggested. When I take my car for anything, the price is always reasonable. If they think I may need repairs in the future, they always let me know what will eventually need fixing and give me an estimate (I drive a 2003, so repairs are to be expected at this point). If you're looking for a reliable, honest, reasonably priced mechanics that do great work, S&M is your place.

WS
William S.
Richmond, VA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
The service is Awesome
Every time I come to get one of the Vec. Checked out the service is always Awesome. I would not take my Vec to any other place S & M is the place to get your Vec service.. I Truly Recommend IT..

MN
Max N.
Mechanicsville, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Max Nunnally, 2005 Jeep Grand Cherokee.
Work is good, it's always on time and fairly priced.

RM
Rusty M.
Mechanicsville, VA
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
BATTERY ISSUES
WOW, Was in and out in 15 minutes. diagnosed issues with current battery. had the correct battery in stock at very competitive price. installed and out of there in 15 minutes. you guys rock !! as usual !!

JA
John A.
Mechanicsville, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017
99 Chrysler T/C
Prompt service. Courtious personnel.

HP
HT P.
Mechanicsville, VA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
Change that oil
Appointment fit my allotted time frame for the day, quickly done and reasonably priced.

JF
Joel F.
Midlothian, VA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
Trust
Always great very accommodating

BT
Barbra T.
Mechanicsville, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Barbra said they have always been very quick and fair.
This review was collected via phone interview by Customer Research Inc.

ST
Shomari T.
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017
Service on Honda Accord
Very knowledgeable and friendly

DM
Doug M.
Mechanicsville, VA
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Excellent
Prompt and courteous... great place for service

JL
John L.
Mechanicsville, VA
GMC Sierra Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
John said he likes the business, and he was very satisfied with everything.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Mechanicsville, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Mechanicsville, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Andrew said the service was good. The employees are good people and they are easy to talk to.
This review was collected via phone interview by Customer Research Inc.

MF
Molly F.
Fredericksburg, VA
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Molly said this business was quick and efficient. They got her in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GN
George N.
Virginia
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
George said the business has been provided good service for nearly seven years.
This review was collected via phone interview by Customer Research Inc.

JM
Jerold M.
Glen Allen, VA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2017
car
Good

DW
Dave W.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2017
Jeep inspection
Fast service. I always recommend S&M auto service to my friends.

HJ
Holly J.
Mechanicsville, VA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017 Category: Service
Holly said they are great people and they are very cooperative. She appreciates how they always give her an appointment when she needs to get in.
This review was collected via phone interview by Customer Research Inc.

KS
Kerrie S.
Richmond, VA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2017
Customer Service
Great customer service, always polite and honesty.