Reviews
ST
Shirelle T.
Richmond, VA
Land Rover Range Rover
Verified
Customer for life
I have 3 foreign cars and I trust S&M for the service and repair on all three. I love their customer service. It’s never fun when your car needs repairs and you’re at the mercy of the mechanic. With S&M, my anxiety level drops and swiping my credit card doesn’t feel as bad.
Recommended
GB
Greg B.
Mechanicsville, VA
Chevrolet Pickup
Verified
Greg said the staff did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Steve S.
Williamsburg, VA
Ram 1500
Verified
Good fast service
My service was fast
Recommended
CK
Chris K.
Mechanicsville, VA
Acura 3.2CL
Verified
Starter out
These guys always take care of me. Very rare you find shop that you trust but S&M is one of them!
Recommended
NB
Niya B.
Richmond, VA
Honda Pilot
Verified
Fast and reliable service
This place is great! Very friendly and trustworthy. Nice waiting room too!
Recommended
KE
Kari E.
Chester, VA
GMC Sierra 2500
Verified
Great company
These guys do great work. I never take my truck to anyone else.
Recommended
BS
Bobby S.
Ford Excursion
Verified
Very clean!
Very nice shop.
Recommended
JP
Jeffrey P.
Richmond, VA
Honda CR-V
Verified
Good knowledgable people and fast reliable service
I come in, give them my keys and in no time at all I have my keys back and my car is in the condition I expect. It's the same every time. Always on time and I don't question whether it will be done properly, I know it will. Great integrity which is just what I was looking for!
Recommended
JL
John L.
Mechanicsville, VA
Chevrolet Chevy Express
Verified
Friendly and prompt Customer Service
Great Customer Service. Walked in , without appt., and they helped immediately. Thanks!
Recommended
AY
Angie Y.
Mechanicsville, VA
Nissan Sentra
Verified
Angie said the facility does amazing work. Mike is very knowledgeable and also very honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
KW
Ken W.
New Kent, VA
Toyota RAV4
Verified
Great Service.
Attention to Customer Satisfaction. Reasonable Prices. These guys are great! The job is done correctly & on time.
Recommended
PG
Pia G.
Virginia
Hyundai Santa Fe
Verified
Pia said the business was excellent. She's very satisfied. She has no problem going back to the business. In fact, she will be going again in a couple of weeks.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Chris G.
Mechanicsville, VA
Subaru Impreza Coupe
Verified
Chris said the service is reliable and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
VP
Vincent P.
Mechanicsville, VA
Ford Explorer
Verified
Vincent said this business is thorough, polite, courteous and they do excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jeremy S.
Virginia
Nissan Xterra
Verified
Jeremy said he had good customer service and the service was fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
WB
Warren B.
Mechanicsville, VA
Ford Pickup
Verified
Good service
The service here is fast and friendly and also trustworthy.
Recommended
KS
Kenny S.
Richmond, VA
Honda CR-V
Verified
Kenny said Bobby was awesome. He provided great service. The employees were very accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Roxanne M.
Richmond, VA
Acura TL
Verified
Roxanne said the service at the business was quick, easy and the price was right.
Recommended
This review was collected via phone interview by Customer Research Inc.
IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified
Customer Oriented
Knowledgeable, Prompt,Thorough. Friendly, Customer oriented.
Recommended
RD
Richard D.
Powhatan, VA
Nissan Titan
Verified
Richard said the service was the best. He was very happy working with Mike.
Recommended
This review was collected via phone interview by Customer Research Inc.