Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

338 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


NB
Niya B.
Richmond, VA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018
Fast and reliable service
This place is great! Very friendly and trustworthy. Nice waiting room too!

KE
Kari E.
Chester, VA
GMC Sierra 2500
Verified
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02/24/2018
Great company
These guys do great work. I never take my truck to anyone else.

BS
Bobby S.
Ford Excursion
Verified
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02/22/2018
Very clean!
Very nice shop.

JP
Jeffrey P.
Richmond, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Good knowledgable people and fast reliable service
I come in, give them my keys and in no time at all I have my keys back and my car is in the condition I expect. It's the same every time. Always on time and I don't question whether it will be done properly, I know it will. Great integrity which is just what I was looking for!

JL
John L.
Mechanicsville, VA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018
Friendly and prompt Customer Service
Great Customer Service. Walked in , without appt., and they helped immediately. Thanks!

AY
Angie Y.
Mechanicsville, VA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Angie said the facility does amazing work. Mike is very knowledgeable and also very honest.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
New Kent, VA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018
Great Service.
Attention to Customer Satisfaction. Reasonable Prices. These guys are great! The job is done correctly & on time.

PG
Pia G.
Virginia
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Pia said the business was excellent. She's very satisfied. She has no problem going back to the business. In fact, she will be going again in a couple of weeks.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Mechanicsville, VA
Subaru Impreza Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Chris said the service is reliable and honest.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Mechanicsville, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Vincent said this business is thorough, polite, courteous and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

JS
Jeremy S.
Virginia
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Jeremy said he had good customer service and the service was fast.
This review was collected via phone interview by Customer Research Inc.

WB
Warren B.
Mechanicsville, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018
Good service
The service here is fast and friendly and also trustworthy.

KS
Kenny S.
Richmond, VA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Kenny said Bobby was awesome. He provided great service. The employees were very accommodating.
This review was collected via phone interview by Customer Research Inc.

RM
Roxanne M.
Richmond, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Roxanne said the service at the business was quick, easy and the price was right.
This review was collected via phone interview by Customer Research Inc.

IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2018
Customer Oriented
Knowledgeable, Prompt,Thorough. Friendly, Customer oriented.

RD
Richard D.
Powhatan, VA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Richard said the service was the best. He was very happy working with Mike.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Richmond, VA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
John said the business was professional and detailed.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Virginia
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Steve said Mike did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

ML
Marie L.
Mechanicsville, VA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2018
Review
Great customer service, friendly and quick. Rear brakes and serpentine belt were replaced. Only problem is right after I left one of my back hubcaps came off and was lost.

JQ
Jami Q.
Mechanicsville, VA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2018
Awesome Service!
S&M was recommended by a friend and I was extremely satisfied with the service and the professionalism! They repaired my vehicle and the cost was very reasonable.