S&M Automotive Service

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804-730-2108
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Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(589 Reviews)
5 star
94%
4 star
4%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 8 days ago

Reviews

MW
Melody W.
Mechanicsville, VA
Subaru XV Crosstrek
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Melody said they had good customer service, she had an appointment and it didn't take them very long to complete the work.
Recommended
DW
Dandre W.
Richmond, VA
Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2020 Category: Service
DAndre said his experience was good and the staff did what he asked. They were prompt and Mike was great.
Recommended
Verified Customer
Mechanicsville, VA
Pontiac G6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2020
Great service as always
Very honest and helpful
Recommended
MC
Michael C.
Mechanicsville, VA
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Fast and reliable!
I have been using S&M for a number of years now. All I can say is they are great at what they do. They are very trustworthy and reliable. I would recommend them to anyone. If its an easy fix Mike explains to me how to do the work myself to help me save money. He will always be my mechanic.
Recommended
JI
John I.
New Kent, VA
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
John said this business had good customer service, quick service and fast quality work.
Recommended
DW
David W.
Richmond, VA
Honda Civic Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
David said they did a great job as always.
Recommended
DB
David B.
Mechanicsville, VA
Nissan Versa
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2020 Category: Service
David said the service was prompt, and great.
Recommended
EM
Ed M.
Virginia
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020 Category: Service
Spoke with Janice. She said she always feels comfortable when taking her vehicle to the business. The personnel are helpful, nice, fair and truthful. She absolutely would recommend them for service.
Recommended
PA
Perry A.
Richmond, VA
Chevrolet Traverse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2020
Great service you can trust.
My family can go to S & M get the car service with peace of mind.
Recommended
RH
Robert H.
Richmond, VA
Dodge Stratus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
great service
The Jasper engine replacement was fast and under quote
Recommended
CH
Chrisann H.
Mechanicsville, VA
Pontiac G6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
Always keep you informed and great follow up!
Always helpful and were able to accommodate service on short notice. Very friendly and easy to work with.
Recommended
Verified Customer
Doswell, VA
Honda Accord Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Quick and easy!
Needed a quick repair on 2 of my vehicles and they got them both knocked out fast and made the process easy!
Recommended
PJ
Palette J.
Mechanicsville, VA
Dodge Nitro
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Super Star Service & Treatment
The team at S and M are awesome, Mike and the rest of the guys have always made me feel welcome in confidence and have never over charged me for services needed. They’ve told me when other estimates were outrageous or right on point even if they didn’t get the business. I recommend them to family and friends and as long as I’m in the area I will use them religiously!
Recommended
CB
Cynthia B.
Richmond, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
CYNTHIA B.
MAKE YOU FEEL LIKE FAMILY AND TRUSTWORTHY IN SERVICING YOUR CAR.
Recommended
DW
Dave W.
GMC Yukon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2020
Service
S&M auto is the only place I trust to work on my cars. They are always do quality work quickly for a fair price.
Recommended