Reviews
VP
Victoria P.
Richmond, VA
Subaru Impreza Coupe
Verified
Customer Service
Mike and Nick provide great customer service. They are knowledgeable, honest and ethical.
Recommended
SG
Steve G.
Virginia
Ram 1500
Verified
Steve said the business did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
David B.
Mechanicsville, VA
Dodge Durango
Verified
David said the staff provided quality work and was dependable.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Michael M.
Virginia
Dodge Pickup
Verified
Michael said everything was fine, and the business got his vehicle finished quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CK
Chris K.
Mechanicsville, VA
Acura 3.2CL
Verified
Always awesome service!
I have been coming here for 7 years and they care about the customer experience. Thanks guys!
Recommended
BK
Brent K.
Virginia
Mercedes-Benz Sprinter Crew Van
Verified
Brent said the business does great work all the time. He's happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PH
Paul H.
Mechanicsville, VA
Kia Optima
Verified
Customer Service
I called for an appointment, thinking the holiday coming up and expected to have to wait. The gentleman was courteous and quite helpful. Made an appointment for the next day, dropped the car off. I was called with a minor problem, authorized the replacement and picked the vehicle up within a few hours. Service, personnel, price, entire experience was great. Thank you. Have a Happy Holiday
Recommended
CP
Chad P.
Mechanicsville, VA
GMC Sierra 2500HD
Verified
Chad said he really likes the business and he would recommend them.
Recommended
This review was collected via phone interview by Customer Research Inc.
TA
Troy A.
Richmond, VA
Ford Escape
Verified
Spoke with Troy. He said he appreciates that there are still honest people around. The staff was friendly and straightforward.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Duncan B.
Richmond, VA
Nissan Frontier
Verified
Duncan said he would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tiffany S.
Virginia
Honda Pilot
Verified
Tiffany said she is a happy customer. The business looks out for her - as a woman in a male dominated trade.
Recommended
This review was collected via phone interview by Customer Research Inc.
FS
FM S.
Highland Springs, VA
Ford Pickup
Verified
Close by and more than just dependable, very friendly.
You and your crew are spot on Mike. Always ready to help and almost all of the time faster to complete the job than you figured. You will always have my business. Only wish I had met you many years earlier.
Thanks S&M AUTO SERVICE
Franklin (FM) Spencer
Thanks S&M AUTO SERVICE
Franklin (FM) Spencer
Recommended
RH
Rusty H.
Mechanicsville, VA
GMC Envoy XL
Verified
Rusty said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
VB
Vashawn B.
Virginia
Mazda MPV
Verified
Vashawn said this business is excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Jeremy C.
Mechanicsville, VA
Ford F-150
Verified
Jeremy said this business was good and timely.
Recommended
This review was collected via phone interview by Customer Research Inc.
BS
Brianna S.
Richmond, VA
Honda Accord Cpe
Verified
Brianna said the facility was easy to get along with. She stated she didn't feel like she was getting over charged because she is a female.
Recommended
This review was collected via phone interview by Customer Research Inc.
FY
Frances Y.
Mechanicsville, VA
Toyota Echo
Verified
Info
As always very pleased I feel like you are fair Happy Holidays
Recommended
SH
Scott H.
Walkerton, VA
Honda Pilot
Verified
Very consistent on communication and diagnosis of problem
Great bunch of guys always very professional and knowledgeable
Recommended
TS
Trevor S.
Mechanicsville, VA
INFINITI G37 Coupe
Verified
Friendly , honest, quality
Mike and his group do an outstanding job.
Recommended
SW
Suzanne W.
Mechanicsville, VA
Toyota Camry
Verified
The guys.
Always helpful. Always taking care of business. Would like a free hoodie for being a great patron.
Recommended