Reviews
KG
Kellie G.
Richmond, VA
Mazda B2300
Verified Customer
Excellent and quick
My usual mechanic doesn’t do state inspections and recommend s&m. They were very friendly, quick, and able to fit me in on short notice!
Recommended
VP
Victoria P.
Mechanicsville, VA
Subaru Outback
Verified Customer
Customer Service
Customer Service is excellent!
Recommended
WC
Wayne C.
Virginia
GMC Sierra 1500
Verified Customer
Wayne said the staff are good people. They do good work. This is a well run business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RK
Richard K.
Mechanicsville, VA
Toyota Avalon
Verified Customer
Richard said the mechanic has always done a great job on his vehicle and he's very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
KL
Kim L.
Mechanicsville, VA
Jeep Grand Cherokee
Verified Customer
Kim said this facility did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
David S.
Mechanicsville, VA
Ford Pickup
Verified Customer
David said he gets good, polite, courteous service at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
John H.
Montross, VA
MINI Cooper Hardtop
Verified Customer
Great people, great service!
Took the vehicle in with some fairly major concerns. Concerns turned out to be not so bad, they did a thorough inspection, and all is well! Thanks guys!
Recommended
IM
Ian M.
Mechanicsville, VA
Lexus RX 300
Verified Customer
Excellent service
Thoroughness when diagnosing vehice problems and making the necessary repairs. Attention to details that potentially could adversely affect vehicle safety. My personal dealings have always been extremely satisfying.
Recommended
MS
Meredith S.
Snellville, GA
Honda Civic Si
Verified Customer
Meredith said everything works well. The price was lower than she expected and staff kept in touch with her throughout the process. She was happy, overall.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Michael M.
Mechanicsville, VA
Dodge Pickup
Verified Customer
Michael said the staff did a really good job, it was quick and affordable. They were able to fix a problem he's had for 2 years that was very irritating and he's glad they took care of it.
Recommended
This review was collected via phone interview by Customer Research Inc.
JO
Josh O.
Richmond, VA
Toyota Tacoma
Verified Customer
Josh said the business was very professional and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
EL
Edward L.
Richmond, VA
Toyota Avalon
Verified Customer
Awesome place!
Very professional and knowledgeable staff! Services performed are always done correct and in a timely manner!
Recommended
SK
Steven K.
Mechanicsville, VA
Ford Police Interceptor
Verified Customer
Mrs
Always there when we need them. Always friendly and courteous. No complaint's.
Recommended
SC
Sarah C.
Mechanicsville, VA
Dodge Nitro
Verified Customer
Customer service
The were very professional & excellent customer service . I showed up early to an appointment & they accomidated me . I was impressed with their work too.
Recommended
RT
Randy T.
Milford, VA
Hyundai Veloster
Verified Customer
Polite and great service
I contacted s&m after recommended by friends I needed an inspection and oil change and headlight replaced. All the work was completed and got a call mid morning so that I could pick up at lunch. Great job
Recommended
EC
Esther C.
Williamsburg, VA
Honda Pilot
Verified Customer
Great Service
Friendly service & responsive
Recommended
ML
Monica L.
Richmond, VA
Jeep Cherokee
Verified Customer
Clean, friendly, smoke free environment
Pleasany atmosphere and serivice...clean waiting area..smokefree shop...the entire place is inviting..thanks
Recommended
WW
Wade W.
Mechanicsville, VA
Chrysler Pacifica
Verified Customer
Excellent service
Excellent service. Will definitely be going back to them
Recommended
AB
Anita B.
Mechanicsville, VA
Honda Pilot
Verified Customer
Gold Star Services
Trust worthy, friendly reliable. Never hesitate to to help or just let me ask silly question about a noise.
Recommended
JP
Jeffrey P.
Richmond, VA
Honda CR-V
Verified Customer
Always get what I expect!
When I am quoted a price and an amount of time for maintenance, I can feel sure that it will be ready on time and at the price quoted. I drive 2200 miles a week and depend on my car to be ready to go when I am!
Recommended