Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

299 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JJ
Jeff J.
Mechanicsville, VA
Toyota Tacoma
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08/18/2017 Category: Service
Jeff said there were no issues with the service from this business.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Mechanicsville, VA
Ford Explorer
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08/16/2017 Category: Service
Vincent said he always gets good service at this business. They treat him fairly and they have decent prices. The staff is friendly and they are good to deal with.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Mechanicsville, VA
Kia Optima
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08/14/2017 Category: Service
Mark said they were very quick doing his inspection. It was a stellar service and they were very polite.
This review was collected via phone interview by Customer Research Inc.

RJ
Russell J.
Mechanicsville, VA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Service at its best
Great shop!

SH
Scott H.
Walkerton, VA
Ford Econoline Wagon
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08/10/2017
Fixed right 1st time and quickly
thanks fellows

HP
HT P.
Mechanicsville, VA
Subaru Forester (Natl)
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08/09/2017
More than an oil change
Great service, even took care of a minor problem that was not on the list.

NR
Nita R.
Virginia
Chrysler 300M
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08/09/2017 Category: Service
Nita said this business always does the work on her vehicle properly and the staff are wonderful. She appreciates everything they've done for her. The personnel are friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

KA
Kenneth A.
Mechanicsville, VA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Kenneth said this business gave him good service. They got him in and out very quickly.
This review was collected via phone interview by Customer Research Inc.

GR
Gregory R.
Richmond, VA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Gregory said the business did a great job and they were also very courteous.
This review was collected via phone interview by Customer Research Inc.

JG
Jay G.
Mechanicsville, VA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Jay said this business took care of him. They inspected his vehicle and gave it back to him in a prompt manner.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Manquin, VA
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Chris said he had no issues.
This review was collected via phone interview by Customer Research Inc.

JK
Jordan K.
Aylett, VA
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Jordan said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AM
Adair M.
Mechanicsville, VA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Adair said the staff was very quick, professional and friendly. It has always been excellent work on all three of her vehicles.
This review was collected via phone interview by Customer Research Inc.

WP
Wendy P.
Mechanicsville, VA
Acura 3.2TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Wendy said the staff is always prompt, very polite and courteous. They do not try and up sell anything.
This review was collected via phone interview by Customer Research Inc.

RM
Rusty M.
Mechanicsville, VA
Toyota Pickup
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07/27/2017
Toyota Pickup
they do great work ! diagnosed the problem and performed the repair in a timely fashion at a very reasonable cost. highest recommend !! great guys to deal with. I keep coming back.....

RM
Richie M.
Virginia
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Richie said he always receives good service. The prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Chester, VA
Ford Excursion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Keith said it was a great service visit and they were fast.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Walkerton, VA
Honda Accord
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07/18/2017
great communication
Called quickly about repair and kept me updated on parts. Called when car was ready.

CG
Cherilyn G.
Mechanicsville, VA
GMC Sierra
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07/17/2017
Awesome Customer Service
I highly recommend S&M Auto Service to anyone wanting honest and reliable car service with fantastic customer service.

JW
Jerry W.
Mechanicsville, VA
Toyota 4Runner
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07/15/2017
Prompt and courteous service everytime!
We found a Jewel when we found S & M Auto. We highly recommend Mike and staff to all our friends for their excellent service and fair pricing.