ReScore Reviews™ (47)
I'm sorry that you were not provided with 5 star service during your recent service visit. Our prices are actually lower than most dealerships around, so I apologize that we can not compare to the $20 filters you purchased at Auto Zone. Unfortunately, we do not use aftermarket filters that are not good quality and don't fit properly. We provide all of our customers with quality Hyundai parts. As far as the online appointments go, I will look into your concern but I've had nothing buth positive feedback from other customers that our new online scheduling system is actually much better and easier than it was before. Even though your name did not come up in our appointment schedule we were still able to take care of your visit and were greeted with a smile (under a mask) and we had you in and out in under an hour for your oil change and tire rotation. I really hope that if you feel we need to make changes to better serve you and all of our customers you can contact me so we can discuss it. Any type of feedback is good so that I can correct customer concerns to better serve everyone! Happy Holidays from all of us here at Key Hyundai!!
Scheduling was easy and the service manager was very helpful with servicing my vehicle and helped me understand the warranty
of the Jeep and the Sales Manager David Flowers went out of his way to satisfy all of the requests. He returned all calls and text messages when there were questions even after the sale. She is very happy with the Jeep and the service. Thank You