Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

467 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


RP
Rob P.
Canton, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016 Category: Service
Spoke with Dana. She said they are really good at what they do, which is why she chose them.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Akron, OH
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016
Professional services at competitive prices
While visiting a local Audi dealer to check on software updates, I received a quote for a defective sensor, and a set of tires. I immediately took the quote to the Wrenchworks team for comparison. From their extensive background in VW / Audi, to the quality General / Continental tires they feature, I can always count on them for professional services and competitive prices.

AR
Albert R.
Akron, OH
Mercury Villager
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Albert said the business gave him immediate service, they did a great job, and his vehicle was done earlier than they said.
This review was collected via phone interview by Customer Research Inc.

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Tony H.
Barberton, OH
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2016 Category: Service
Tony said he liked Chris, an employee at the business. He was nice and he did a good job.
This review was collected via phone interview by Customer Research Inc.

BB
Betty B.
Akron, OH
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2016
best place ever
I will recommend to everyone.

CB
Carl B.
Akron, OH
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Carl said the business was very helpful.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Akron, OH
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2016 Category: Service
Jason said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Barberton, OH
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2016
Great service!
Always a great experience.

BB
Bill B.
Barberton, OH
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Spoke with Susan. She said she has dealt with the business for years, they did good work and they were honest.
This review was collected via phone interview by Customer Research Inc.

CS
Charm S.
Akron, OH
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2016 Category: Service
Charm said the business has been nothing but great. The staff is very nice, and does great work. They are very happy with this business.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Akron, OH
Ford Pickup
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/14/2016 Category: Service
Larry said this business took about 6 days to finish his vehicle because the first part they got did not work and they had to get a replacement part. He stated it took forever for them to get the part. He said he felt the cost of the repairs was too much.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Salems Wrenchworks

I'm not sure how to respond to this review. This customer came in with no appointment on Thursday afternoon for a master cylinder that another garage had diagnosed. I agreed that the master cylinder could be the problem. We replaced the master cylinder that day but it didn't solve the problem. Even though I didn't diagnose the master cylinder problem we took the part back off and returned it. On Friday we diagnosed a faulty ABS control valve assembly. We agreed to order a used part to repair the problem. Friday morning we ordered a used part and when it came in it was the wrong part. There were 6 options for this part so locating the right one could be difficult. That was explained to the customer. On Monday we got the correct part late in the day. Tues we installed the part and finished the job. This vehicle was in the shop about 3 business days not the 6 he stated. He was charged for a used ABS valve assembly and book labor time that amounted to about $350. We never charged for the original master cylinder labor or diagnosis of the ABS unit. I as the owner of the shop expected a 5 star review and praise for the price and service.


JS
Jeff S.
Akron, OH
Chevrolet Silverado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Jeff said the service was fine.
This review was collected via phone interview by Customer Research Inc.

BB
Bob B.
Akron, OH
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2016
fast reliable service
needed a sparkplug checked replaced in less than 15 min

CF
Chriss F.
Stow, OH
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016 Category: Service
Chriss said this business did a good job and the price was good. Everyone was really nice and friendly.
This review was collected via phone interview by Customer Research Inc.

RM
Randy M.
Akron, OH
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Randy said he has been going to this business for the last few years, and is both very pleased and very satisfied with the provided service.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Akron, OH
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
David said they are super nice and do what they are supposed to do.
This review was collected via phone interview by Customer Research Inc.

RE
Roger E.
Akron, OH
Mercury Milan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016
Oil change tire rotation
Very friendly owner and employee. Place is clean and neat. Car serviced in timely manner.

SW
Shawn W.
Akron, OH
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Shawn said it took a little longer than he expected. Other, than that it was fine.
This review was collected via phone interview by Customer Research Inc.

HF
Hannah F.
Akron, OH
Saturn Ion 2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2016 Category: Service
Hannah said the business provides pretty good service, she enjoyed her experience.
This review was collected via phone interview by Customer Research Inc.

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Ellis S.
Akron, OH
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2016 Category: Service
Ellis said the business is always good. If he does not have enough money to pay the bill, they let him wait and he pays it when he gets the money.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 467 in total